Hotellit aamiaisella kohteessa Mekka

Great stay overall at Swissôtel Al Maqam. The location is excellent with very convenient access to Masjid al-Haram, making prayers easy at any time. The room was clean, comfortable, and the staff were professional and helpful throughout the stay. Only a small concern: although my checkout was extended until 2 PM, my key card stopped working around 1 PM and needed reactivation. Aside from that minor issue, everything was smooth and enjoyable.

Hotel Review: Raffles Makkah Palace My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable. From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards. A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated. One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care. The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort. Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate. Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions. The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience. Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.

Hotel is situated inside the clock tower, so it’s right in front of Masjid Al Haram. Sometimes the lift from the ground floor to the hotel reception takes a while as it gets packed.

We had a pleasant stay for 2 nights, booking 2 rooms for 6 adults. Check-in was smooth and easy. The staff were generally helpful, from the bell staff who assisted with our luggage to the reception and room service. The rooms were clean and well-equipped with the necessary amenities. The hotel is about a 5-minute walk to the Haram, though the walk is slightly uphill. On the first night, the extra bed we requested did not arrive, and we had to follow up again the next day before it was provided. It was a bit inconvenient, but overall our stay was still comfortable

Fantastic hotel. Extremely clean (and fragrant lobby). We had a twin deluxe room with Haram view; spacious, comfortable and plush. Breakfast was also solid with good hours (6:00 to 10:30). We checked out on a Friday and they allowed us to check out after Jummah salah. The hotel is actually quite close to the Haram. From reviews online I was unsure, but in practice it's a few minutes walk to King Fahd Gate 79. For getting into the Haram I think it is quicker door-to-door than the Clock Tower hotels. For getting back from the Haram to the hotel, that is a bit longer depending on where you exit the masjid anddue to a slight uphill walk (nothing very demanding, non-elderly should be fine), though the walkway gets congested at busy times. Alternatively, there is a shuttle which takes you from the main hotel entrance to street level in less than 2 minutes; from there you take escalator/lift to the Haram. Would highly reccommend; only cons here would be no lotion in the bathroom and shower water pressure/temperature was not that high (very minor issues!)

Our stay at Pullman ZamZam Makkah with Kaaba view was wonderful overall. The direct view of the Kaaba from the window made this accommodation very special and added so much to our visit. It’s truly a location you won’t forget. The hotel staff were friendly and eager to assist with any requests, and the walk to Masjid al-Haram took just a couple of minutes — super convenient for all prayer times. The room itself was clean and comfortable, though I think some areas could benefit from updated furnishings. Still, the atmosphere was peaceful and pleasant, and I would happily stay here again if I visit Makkah in the future.

Second time I opted this hotel. I reached there at 9.30am and check in starts at 16.00 so they charged extra payment for early checkin which is more then I paid via trip.com Hotel is good, breakfast is excellent, shuttle service is perfect. I never wait for more then 5 minutes for shuttle to move. It's always standing at door which is +++ point. But in rush hours police close the way directly to Haram from the drop point and you have to take a long round and go to Haram after crossing Makkah Towers from Ibrahim Kalil road. This distance summed up for 1.5km which is very difficult for elders and ladies. Overall in this price hotel is perfect.

Price: Very cheap for a 4-star hotel. Good value for money. Location: Quite far, located in the an Naseem area, but like the vive there. Shuttle bus : very excellent and very punctual. Room: Overall okay, but the toilet is quite small. Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily. Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety. I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up. Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.

It’s a good hotel and it’s clean Except the toilet need to be fixed And it’s a busy hotel And the shuttle bus from the hotel to the Haram it’s always full

29 Aug - 31 Aug Relaxing Honestly for Families & Groups A true 5 ⭐️ Fast Check-in & out. Best Arabic Coffee (Gehwa) served at reception after Zuhur Fresh and variable breakfast Booked 2 Quadruple rooms 1311, 1111 Excellent Room service specially by Guy in day shift named “ Muhammad Mehdi” very professional and generous 😊 May Allah promote you with success, Ameen