Hotellit aamiaisella kohteessa Nikkō

I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay. The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip. The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable. Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!

The room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service. Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels. The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.

This was my second visit to this large onsen hotel, and I noticed that the staff’s English has improved, which we really appreciated. We were especially thankful that they prepared our futons with two layers, thanks to that, we had no trouble sleeping on the tatami this time. Our room was on the 11th floor, but unfortunately, there wasn’t much of a river view unless we stepped out onto the balcony and leaned over to look down. Instead, the view was of an old, closed-down, partially demolished hotel, which was a bit disappointing. Their rooftop onsen offered a beautiful mountain view, which made up for it to some extent. However, there were no bathing amenities such as shampoo and conditioner available there. It seems like they expect guests to experience the onsen on the first and another floor for showering and washing up. Their buffet offered a wide variety of food, but the steak was too tough, the sashimi felt soggy and the tempura wasn’t crispy at all

An extravagant Onsen Hotel experience. I came in Autumn in the depth of fall colours. Every night the wind in the trees lulled me to bed. The rooms with the private tub and terrace are awesome. Dinner and breakfast is luxurious too with a sampling of local Nikko delicacies like Yuba. A hotel for adults looking for calm and solace.

We are a group of 4 pax travelling , we love this hotel , short walk from train station We opt for the room with breakfast and dinner , really good and sumptuous food prepared and we were given a private room to enjoy our meal Onsen just conveniently at lower ground , public indoor and outdoor . We love it Staff are all very service Overall I highly recommend anyone who wants to look for authentic ryokan stay at kinugawa

The hotel is located on top of the hill, is not very convenient to get there. The shuttle bus from Nikko station is fully booked even we tried to book 1 day in advance as recommended on their website which only written in Japanese. There is no shuttle provided to pick up from the hotel bus stop. With luggage it’s definitely more than 7min up hill walk. The room we book comes with an open air bath, but was informed that the open air bath in room cannot be use during winter due to frozen pipe condition. The food is mediocre, nothing special.

Wir waren total begeistert von unserem Aufenthalt im Kaniyu Onsen. Die Hinfahrt ist alleine schon ein Jochen Schweitzer Erlebnis! Mit dem Zug von Kita Senju nach Kinugawaonsen (1,5h), dort in den Bus nach Meotobuchi (1,5h) und dann in den Onsen Shuttle (20min). Ohne Japanisch zu können vor Ort buchen, abenteuerlich! Klappte aber alles tadellos, auch dank der sehr hilfsbereiten Frauen in der Tourist-Info und welch eine wunderschöne Landschaft während den Fahrten! Im Onsen angekommen wurde ganz gut Englisch gesprochen und alles ausführlich erklärt. Hier ganz wichtig für uns war: Tattoos sind von Haus aus toleriert, man solle allerdings auf die anderen Besucher Rücksicht nehmen. Heißt möglich dann baden wenn niemand anderes im Becken ist oder es mit einem Handtuch bedecken. Wir sind erst sehr spät ins große Gemeinschaftsbecken gegangen. Vorher waren wir nur in den kleinen Becken, dort wird man nicht sehr gesehen. Das Abendessen ist ebenfalls sehr außergewöhnlich. Man muss sich als europäer darauf einlassen und für mich, der kein Fisch isst hat es ein wenig Überwindung gekostet. Trotzdem sowas erlebt man nur einmal, deswegen machen sie es mit!! Wir fanden es super und würden jederzeit wieder kommen! Danke für die schöne Zeit!

first of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's & a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan

I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.” My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station. The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away. Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family. 自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金（おそらく入湯税）」と明記されているのに、それでも「だまされた」と書く人がいます。 私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00／9:30／10:00／15:15／16:15／17:15／18:15 に運行しています。 部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い（殺虫剤のような匂い）だと思います。窓を開けてしばらく換気すればなくなります。 朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。

酒店位置除了開車的旅客，坐公交的就不太方便。訂的房間類型只有吸煙房，到達房間有很濃的煙味，很難受。餐食供應非常好，有驚喜。溫泉大浴池都不錯。這家旅館真的要提升衛生質素，地毯都是黑黑的，房間應該改為不能抽煙。但性價比很高，尤其是有Trip.com的優惠加持