Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty18.5.2024
Vieraskäyttäjä
Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful.
Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about.
Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.
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Hinta yötä kohden alkaen:119 GBP
Lähetetty17.11.2024
Vieraskäyttäjä
Hotel was minutes away from Guggenheim Museum Bilbao which was our planned at Bilbao. There is hotel parking with a fee available during booking. The breakfast was good. The hotel and resturant staff were friendly and kind.
My room was modern and clean, it comes with a streets view. There is room available with the museum view too.
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Hinta yötä kohden alkaen:127 GBP
Lähetetty22.8.2025
Jimmy _Valencia
We had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!
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Hinta yötä kohden alkaen:114 GBP
Lähetetty9.7.2024
Vieraskäyttäjä
Well located hotel in downtown Bilbao. Good beds, quiet, dark bedroom. Good bathroom, staff friendly.
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Hinta yötä kohden alkaen:78 GBP
Lähetetty11.3.2024
Vieraskäyttäjä
I thought the sauna was included in our stay that’s why I booked the hotel.
When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section .
Spa and sauna are not the same and if it’s a cost to it , that should be mentioned.
Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa.
It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it!
Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
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Hinta yötä kohden alkaen:109 GBP
Lähetetty22.6.2025
Hosan
Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
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Hinta yötä kohden alkaen:77 GBP
Lähetetty4.11.2025
Vieraskäyttäjä
A True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return.
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Hinta yötä kohden alkaen:69 GBP
Lähetetty15.7.2025
Vieraskäyttäjä
La cama es un soniquete continuo no es demasiado pedir un colchón duro de calidad y que no suene al moverse,solo moverse para levantarte.
La habitación estaba muy fría según el termostato 19º a la llegada y fue poco a poco subiendo hasta los 24º al tercer día no es sano pasar frío en invierno ponemos la calefacción a 25º y en verano el aire a 19º.
Mal muy mal .
Por último tiene una terraza con servicio de bebidas y domingo a las 20:00 no había posibilidad de tomar un cocktail porque no tenía hierbabuena y faltaba café y no había posibilidad de algunas otras bebidas porque se habían agotado
Un desastre pedí un zumo de tomate y lo devolví porque era un tormento de picante
Es verdad que no nos cobraron ni el zumo ni el agua que sustituyó el zumo ni la cerveza de mi pareja.
Pero el servicio penoso. Son cinco estrellas de hotel.
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Hinta yötä kohden alkaen:149 GBP
Lähetetty10.8.2025
Vieraskäyttäjä
I stayed one night in a shared mixed dorm. The room and bathroom were clean, and the bed was comfortable. Staff were friendly and spoke English, which made check-in easy. Breakfast was basic but free, with bread, coffee, and juice. The hostel is not in the city center, but there is a bus stop right outside that takes you to the center in about 15 minutes. There is also a kitchen if you want to cook your own food, and lockers for your things. Good choice if you want something affordable and quiet.
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Hinta yötä kohden alkaen:19 GBP