Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty6.8.2024
Vieraskäyttäjä
Everything was above and beyond. Staff were exceptionally friendly and helpful. The room was well appointment, modern and in excellent condition. Comfy bed, with convenient charging stations in the bedside locker. Balcony was lovely and had a pleasing view of the area. Pool area is well maintained with a bar and snacks. We used the gym, indoor sauna and indoor pool, which were also very good. There is even a relaxation room to unwind in. The gym floor was a little slippy, could be the cleaner that was used. Excellent breakfast, the bread and pastry options were fresh and authentic. We also had a few cocktails, which were delicious. Two enthusiastic thumbs up! Thanks for a great stay.
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Hinta yötä kohden alkaen:113 EUR
Guest User
Hotelli on 4 tähden arvoisten kuvien mukainen
Erittäin kaunis, miellyttävä huone, täydelliset vuodevaatteet, king-size-vuode
Erittäin huomaavainen ja ystävällinen henkilökunta
Aamiaisravintola: tuoreita ja erittäin hyviä tuotteita
Uima-allas ja solarium ovat plussaa, kun haluat vilvoitella ja saada rusketuksen siemaillen drinkkejä allasbaarissa
Vain pieniä haittoja: myrskyn valtaama katto ja hotelli hieman syrjässä keskustasta, mutta taksit eivät
Todella halpa, joten se ei lopulta ole ongelma.
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Hinta yötä kohden alkaen:80 EUR
Lähetetty11.7.2025
Ajay k shah
What the website shows photos is full window but actually they gave small window , check in stuff was rude , checkout we tried calling to get our luggage no one picked up for 15 min so we had to drag all 4 bags to lobby which was 500 meters away , hotel so lovely , spay and pool was helpful for excercise but staff can be improved in check in and checkout
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Hinta yötä kohden alkaen:180 EUR
Lähetetty26.10.2025
Salopian125
The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
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Hinta yötä kohden alkaen:82 EUR
Lähetetty29.12.2023
Vieraskäyttäjä
Stayed 3 nights at this hotel. Location was near to one of the squares which had the Christmas market. But about a 30 min walk to the famous arc. Hotel staff were super friendly and helpful. Breakfast was included - food offerings were simple with not much variety but tasted decent. Good enough just for some fuel to start the day.
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Hinta yötä kohden alkaen:53 EUR
Lähetetty15.1.2024
Anonyymi käyttäjä
酒店位置不在城裡,但是走路十分鐘有地鐵站可以到老城區時間不長,而且也因為不在城裡打車交通去機場之類的特別方便。酒店早餐都非常不錯種類豐富質量也可以而且服務特別好。SANA是葡萄牙當地的酒店連鎖,質量服務都蠻有保障的。酒店所在的位置就在飛機降落起飛的航網上,但房間裡邊隔音不錯,如果想看飛機拍飛機的話堪稱一絕。
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Hinta yötä kohden alkaen:110 EUR
Lähetetty31.12.2024
Vieraskäyttäjä
I spent a 5 nights at My Story Rossio and here are some of my thoughts:
PROS:
- Excellent location. Hard to beat this prime location. It's at the heart of the city with lots of things to do in proximity. There's also a Metro station across from it so you can take the subway directly from the airport.
- Nice decors and overall pretty clean.
CONS:
- The biggest issue I had during my stay was the poor structure of the building leading to disturbing loud noises. During housekeeping hours, the door to the cleaning supplies kept being slammed. Every time it was slammed, my whole room shook and I jumped up. I called the front desk asking if they could be more gentle with the doors. I was told that that was the way housekeeping was and to call back only if it still happened after 5pm (after housekeeping hours). It was impossible to get any rest during the day. I understand that housekeepers need to do their job but I wonder if this issue could be fixed simply by changing the door hinge to a slow close hinge. Also, in the middle of the night, I would wake up by the creaking noises of people above me when they walked across the room.
- Second issue was the thermostat. It was not adjustable and could only be controlled by the front desk. For some reason, the hotel decided that all the rooms needed to be in heating mode during the night. It was so hot and stuffy that I was not able to sleep for many nights. I had to call the front desk in the middle of the night to turn it off but sometimes it would automatically switch back on. Then I requested to have the cooling instead of heating on but it would be too cold at night and there was no way to dial it myself. So throughout my stay, it would feel like being inside either a sauna or a freezer.
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Hinta yötä kohden alkaen:119 EUR
Lähetetty3.7.2025
Vieraskäyttäjä
The hotel is located close to the metro station.The room was quite spacious and very clean. The breakfast is ok, not having lots of variety but definitely you will nie be hungry after.
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Hinta yötä kohden alkaen:93 EUR
Lähetetty13.8.2024
Sergio Medyk
The hotel is well located, nearby the Parque Eduardo VII and not far from the downtown. It has average facilities with questionable staff service, especially when it comes to front desk reception employees. In any case, pretty standard 3 stars hotel which accepts children in the same room as the parents - making the hotel suitable for families. Looking for a ironing board over 3 nights of stay was the downside, no irons available which was very disappointing. Front desk always stated they would deliver in the next morning, never came and it was rehersed - got the same excute from 2-3 different front desk employees. On the other hand the breakfast and swimming pool are good for what you pay for. Recommended for short stays only.
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Hinta yötä kohden alkaen:71 EUR
Lähetetty29.7.2025
Vieraskäyttäjä
It was a good location, nice and clean, with a balcony, nice staff and they upgraded my room, so the bathroom was in our room, which was good. The only thing is that there wasn't any events, even though they were advertised.
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Hinta yötä kohden alkaen:22 EUR