Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty2.12.2025
MrsMallows
Pros: The hotel is near the airport and has lots of stores and restaurants inside. Breakfast is good.
Cons: 1. During check in: Receptionist refused our passports and ask for national IDs instead so we needed to insist on the passports because we don't have any national IDs (we live outside the country).
2. During stay: wait time for housekeeping request took 2hours. Hotel staff does not inform beforehand that the private bar locks automatically when deposit is already consumed. What's worse is that they did not get the full deposit upon check in. We could've avoided not being able to drink cold water upon arriving at midnight if they only informed ahead or asked for more money for deposit. Also, unlike other hotels, printing is not complimentary.
3. Checkout: airport transfer is not well coordinated with concierge. Also, instead of checking room thoroughly before completing check out, they would send you an email the day after to let you know that you left stuff inside the room so send an email if there's anything valuable that you remember.
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Hinta yötä kohden alkaen:299 AUD
Lähetetty21.2.2026
Farah.ben
Nice hotel with a great location near the airport. The rooms were comfortable, clean and good equipped. The service was excellent. Only negative point was the noise of the cars outside (our room was on the side of a big street).
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Hinta yötä kohden alkaen:176 AUD
Lähetetty22.3.2026
Vieraskäyttäjä
The hotel was absolutely wonderful! The room was clean, comfortable and quiet, with great service from the friendly staff. The location is convenient, and everything was well-maintained. I had a very pleasant stay and would highly recommend it to anyone. I’ll definitely come back next time!
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Hinta yötä kohden alkaen:129 AUD
Lähetetty13.12.2025
Vieraskäyttäjä
A truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
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Hinta yötä kohden alkaen:57 AUD
Lähetetty16.10.2024
braveheart23
, I booked a queen room. For my sister and my brother inlaw so that they can relax before ate will go back to HONGKONG for work. At first the room is okay yet they said the room, I booked has problems with some like electrics💔. You put them. In another room yet 2 small separate bed then the shower room or the drainage of the room is clogged and the aircon is not working well its too hot so they put them again in another room, same room separate beds.. You ruined my sisters staycation 💔. Sunday my sister change room again because the room they gave the door is not working well can't be closed they said battery problems..Same room 2 separate single beds omg..the wifi is not good also i don't know but your service is so bad. You ruined my sister and my brother in laws staycation woth just offering sorry omg what kind of service is that💔...nakakagalit na ewan hiyang hiya aq na nagbook para sana maenjoy nila before ulit makabalik si ate sa hk...
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Hinta yötä kohden alkaen:25 AUD
Lähetetty13.8.2025
Vieraskäyttäjä
Valitettavasti en saanut jäädä tänne, koska minulle ilmoitettiin, että tämä ei ollut saatavilla, kun olin varannut sen. Vaikka minut siirrettiin toiseen majoituspaikkaan eri paikassa ei kaukana sama isäntä kuitenkin tapahtui keskiyöllä ja en voinut sanoa ei, koska olin väsynyt matkasta. Kun olin ei ollut sama tarjous tästä varauksesta, mutta isäntä teki parhaansa, jotta minut parhaan kykynsä, jopa parantaa huonetta seuraavana päivänä ja antaa minun tarkistaa hyvin myöhään, kun lento oli klo 11:00. Vaikka se ei ollut aluksi, se oli lopulta. Kuvat ovat päivitetty huone.
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Hinta yötä kohden alkaen:72 AUD
Lähetetty4.3.2025
Paul.P
Cozy place. Enough space for solo or couples.
Honestly check in process is a bit of a hassle. I wish this was all explained in the advert. Just getting into Azure by car the guards wouldn't let us in without a QR code which we wasn't given. Host required pictures of our IDs before we can get in. Then ID is to be left as reception for check in. Again QR code is required for this. Wouldn't of be nice to know all of this either beforehand or atleast message sent from host straight after booking confirmation. Luckily reception wasn't so busy when we checked in. Check in on the weekends would be a nightmare! Seen plenty people having to sit outside during this process.
Place was OK, BUT first thing I noticed when walking through the front door was a cockroach trap. During our stay we saw plenty! The hangout spot was on the fridge! Even found some roaches in the fridge. Hot water wasn't working on the first night, they got maintenance and issue was resolved.
Be aware there is a charge to using the pools on site. Health club is only accessible to residents not guests. Host did discount the ”cleaning fee” which I felt shouldn't be a thing because of the infestation. I was told they had pest control but had to stop as I rented the place. I was offered another room which was a little better but the hot water constantly tripped out when using. Had to flip the switch in the fuse box every time. Shower mount was broken which fell on my head when I used it first time.
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Hinta yötä kohden alkaen:46 AUD
Lähetetty15.7.2025
Kircy1
The place is so clean, nice room super spacious and a lot to offer. Has cooking utensils but I would like to request adding mugs for person like me who loves coffee and also cutlery. Aside from that everything is great super live the place. Will make sure to book this again.
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Hinta yötä kohden alkaen:127 AUD
Lähetetty8.5.2025
Vieraskäyttäjä
Feedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2
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Hinta yötä kohden alkaen:151 AUD
Lähetetty3.1.2025
Greg 2025
Thanks Trip. Com for making it easy to book in your platform. We had a very nice stay at Azure Hotel, truly memorable and happy experience.
Thank you!
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Hinta yötä kohden alkaen:60 AUD