Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty22.10.2025
Reneehuang
Highly Recommended Stay in Kyoto
I would like to strongly recommend this hotel for anyone visiting Kyoto. The staff demonstrate exceptional professionalism and hospitality.
In particular, I would like to express my sincere appreciation to Miss Yuki, who assisted us with our check-in and kindly introduced many wonderful sightseeing spots and activities in Kyoto, as well as to Miss Tsai, a ********* staff member who supported us during check-out with great warmth and care. Their thoughtful service truly reflects the welcoming spirit of Kyoto and the hotel’s commitment to excellence.
I am genuinely impressed by the quality of the team members who bring guests happiness and satisfaction through their dedication. They truly deserve recognition and applause for their outstanding service.
Our two-night stay was far too short, and we are already looking forward to returning in the near future.
Näytä lisää
Hinta yötä kohden alkaen:2 493 BRL
Lähetetty17.12.2025
Vieraskäyttäjä
Absolutely loved this hotel! The interiors are stunning and rooms are spacious and well decorated with ample amenities. The staff is very warm and welcoming. The breakfast spread was the best I’ve had in Japan … includes very good ala carte options as well.
Would definitely recommend to all visiting Kyoto.
Näytä lisää
Hinta yötä kohden alkaen:1 820 BRL
Lähetetty18.3.2025
Vieraskäyttäjä
Excellent hotel, great facilities, friendly staff, clean and tidy, very comfortable to stay, will come again next time
Näytä lisää
Hinta yötä kohden alkaen:4 811 BRL
Lähetetty17.1.2026
Vieraskäyttäjä
Superb experience in Nohga. Everything here has been curated very carefully, you can tell the people or group behind this whole hotel concept really put in so much thought for their guests.
Absolutely loved my entire stay here. I eat breakfast at their bakery every morning. Love their customisable bagels, mortadella sandwich, salted bun and cinnamon mochi donut. Chocolate mochi donut was a little too sweet. Americano and matcha latte were great.
Thoroughly enjoyed their rooftop bar every night (opens till 12am). Awesome vibes, very romantic atmosphere. Staff are sweet, gives heat packs and blankets to keep us warm. Warm cocktails are a must during winters. You can order any random cocktails and they all taste so good.
The distance from the train station to this hotel is quite a distance but I think the overall experience you get in this hotel makes the walk a worthwhile one. Def recommending this hotel to my friends who wanna come to Kyoto.
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Hinta yötä kohden alkaen:1 002 BRL
Lähetetty25.11.2024
Ahmet Zeki
Dear Sir/Madam,
I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard.
However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements:
1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue.
2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition.
3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience.
4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated.
5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space.
6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering.
In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction.
If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards,
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Hinta yötä kohden alkaen:5 784 BRL
Lähetetty26.6.2024
Vieraskäyttäjä
Big room. Clean. Polite and helpful staff. Breakfast good especially the Japanese one.
Would be better if more attention to recycling and environment, and cut down use of one off accessories.
Näytä lisää
Hinta yötä kohden alkaen:975 BRL
Lähetetty20.3.2026
Vieraskäyttäjä
Clean and big room for family stay. There is shuttle bus to nearer railway station. Provide a nice mineral water , nice coffee and good breakfast.
Näytä lisää
Hinta yötä kohden alkaen:490 BRL
Lähetetty25.10.2025
Carl Shinoda
We stayed here at the Kyoto Tower Hotel because of its prime location, which is next to Kyoto Station, making it convenient for exploring the city. The hotel itself is a landmark, with the iconic Kyoto Tower.
Our standard double bedroom, however, was disappointingly small. The Japanese-style futon bed was a nice touch, but the lack of a wardrobe, desk, or drawers left us struggling to organise our belongings. The tiny round table was insufficient, and the compact bathroom, while very clean, felt cramped.
On the positive side, the air freshener, Japanese pajamas, washlet toilet, and USB outlets by the bed were welcome details.
The breakfast buffet on the third floor was a highlight, offering a commendable Japanese and Western spread in a comfortable, ambient restaurant. The hotel reception on the eighth floor was efficient, and as guests, we enjoyed a discount on the Kyoto Tower entrance fee. Overall, the location make it a wise choice, but the small rooms and lack of storage are major drawbacks.
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Hinta yötä kohden alkaen:423 BRL
Lähetetty30.4.2024
Sophia22s
Hotelli on hieman bisnestyylinen ja huoneessa oleva televisio on melko pieni. Hotellissa on uima-allas, mutta sinun on maksettava ylimääräistä mukavuuksien käytöstä (noin 10-20 dollaria per henkilö). Tunsimme, että paikalliset (esimerkiksi taksinkuljettaja) eivät todellakaan toivota ulkomaalaisia (englanninkielisiä) tervetulleiksi ja saattavat käyttäytyä hieman töykeästi, mutta sen lisäksi kaupunki on hiljaisempi kuin Osaka ja nautimme ruokailusta Yakiniku Yaruki - Shijo Kawaramachissa (kaikki te voi syödä BBQ:ta wagyu-naudanlihan kanssa).
Näytä lisää
Hinta yötä kohden alkaen:534 BRL
Lähetetty7.3.2026
Vieraskäyttäjä
This is the worst accommodation experience I’ve had during my trips to Japan. In the past, my visits to Japan have always been perfect—truly a paradise for travelers from around the world. However, lately, I’ve noticed a surge of Indian people in places like convenience stores and hotel front desks, which has led to some negative experiences for me along the way. I usually brushed them off as minor, but this hotel stay was unacceptable and I have to speak up.
At check-in, the Indian front desk staff was indifferent and dismissive, which already set a bad tone.
Then, when I went to bed around midnight, I discovered that the room only had two flat bedsheets—no duvet cover (comforter cover) and no pillowcases at all. It was very late, so I didn’t want to disturb anyone by calling reception again, and I ended up sleeping uncomfortably without proper bedding—yet another hassle caused by the Indian staff.
If the hotel management sees this review, please seriously reconsider hiring Indian staff. They are ruining Japan’s reputation and its world-famous service industry!
I hope this feedback helps improve things for future guests.
Näytä lisää
Hinta yötä kohden alkaen:90 BRL