Baarilliset hotellit kohteessa Rooma

An Unforgettable Stay with Exceptional Service at Starhotels Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy. Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home. This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date. After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel. It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us. Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference. Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter. Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for. As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out. They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise. Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can. Thank you from the bottom of my heart.

The best part of hotel, brilliant staff, smiling, courteous and always there to help. Room was  lean, shower was fantastic, very quiet. We are on the first floor, Room 108, top class.

Suosikkihotellimme, kun olemme Roomassa. Olemme tunteneet sen vuosia ja olemme aina pitäneet sitä erittäin hyvänä Erittäin ystävällinen henkilökunta, erittäin mukavat huoneet, suuret sängyt erittäin mukavilla patjoilla, ravintolassa tarjoillaan hyvää ruokaa, siellä on myös baari, jossa on laaja valikoima salaatteja, pizzoja ja paljon muuta. Sitten ulkouima-allas on erittäin suuri, puhdas. Siellä on myös kuntosali. ”Midasiin” on aina mukava palata!

Service from staff was excellent. We were always glad our room was clean and had fresh towels daily. Breakfast choices were also awesome. Two things I’m not 100% glad with was the absence of AC in the room which was uncomfortable at night even with 2 windows open. We came first week of April and it was hot. Also the start of breakfast could be earlier like 6am as we had to leave the hotel for activities around 6am in some days of our stay. But overall I still would say this is a great hotel especially for the location.

Good location. I like to walk, so I was able to walk to the Colosseum and Trevi Fountain. Breakfast was also good. However, the shower room is very small.

Удобное расположение, персонал помогал во всем!

We stayed as a family in a premium bungalow, it is very clean and well equipped. Im honestly really impressed how clean it is. All the linen, towels, duvet are spotless. There is a dishwasher, but we didnt have a dishwasher cleaning tablets, so we couldn’t use it. There is a bbq, we didnt use it either. The pools amenities are fantastic and really clean. There are a few eateries, a shop, a laundry. Our location was far from the pool and playgrounds, the closer units might be challenging to stay in with kids, there is a lot happening and it is loud late in the evening. Overall we really enjoyed it and kids loved it. We didnt need the shuttle bus, so cant comment on it. The only thing is that after a checkout I entered a shop to buy something and kept my credit card in my pocket, when I wanted to pay at a cashier, my card disappeared. I searched the small shop in case it fell out but no success. So I guess you have to be careful.

Hotel is worth the price. 2km from all the famous attractions. Hotel staff very friendly and can speak English. Room a little bit small and no AC. (Or didn’t work) Restaurants nearby. Good value for money.

I booked this hotel as it was within walking distance to a conference venue nearby. The hotel staff were very kind and I was able to check in early as my flight to Rome was early, this helped a lot as I was able to freshen up before visiting the sights . The nearest metro station is Eur Palasport which will take you to all the tourist sights . The reception staff was very kind to make me an espresso in the morning as the coffee machine was not working.

The location is great if you are needing to be near the train station or not as it is a lively and busy area with many wonderful historical places and a variety of very good food choices all within walking distance. The staff were all very kind and the room was comfortable and had everything I needed including a fan and an air conditioner and a very good small refrigerator. The bed was very comfortable and the shower had plenty of hot water.