Room was decently clean and bed was good. Was disappointed to not be able to take a bath. You can't take a bath here unless you fill the tub with the shower head. Staff was at least friendly enough to try and help. I personally would not stay here again but it is decent enough for sleeping if all you're looking for is a clean room.
I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
People were nice and my room was clean. Breakfast was better than most buffets but it did cost $10. Bring singles for a tip so you don’t have to stiff a nice waiter
Checkin was nice and easy. Price was good. Room was ok. It’s near the main drag but traffic noise was not bad. Room had a lot of storage available, which we didn’t need or use. There were no clothes hangers. Also no Kleenex. Shower was pleasant but cold/hot are reversed. Location is near SOU. All in all, the low price outweighed the hanger & Kleenex lack. I’d book it again but bring my own of the 2 items.
The room is clean. The wall is paper thin, though. We stayed two nights, and both nights, my neighbors were loud and had kids with them.
The breakfast isn't much, but if you're okay with yogurt, bagels, and coffee, then you're good to go. It was a good stay. If you just need a room for a night or two, then it will do.
A very nice place with good services. The security is good that key card is required to enter the accommodation building. There are many restaurants in the vicinity. The breakfast is good.
Mahtava
113 arvostelua
9,1/10
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