Small, but perfectly laid out rooms, and exactly like the pictures, so no surprises.
I was travelling solo, and only in the room to rest; with space for one suitcase under the bed, it was absolutely fine, but a larger couple might struggle, as unless one was sat completely on the bed, you would be in each others way getting ready.
An easy walk to the metro, and old town. Bus stops almost directly outside; a small 7/11, and larger supermarket within a block; a good variety of local places to eat within two blocks; and lots more options, within a short walk.
While there was no breakfast (exactly as advertised), there was a basement room, with a large shared fridge (write your room number and date on the carrier bag), water filter (hot & cold), microwave and tables & chairs, so if you wanted to get breakfast from the local bakery, or takeaway for dinner, you don’t have to sit in your room and eat it.
The road outside is busy enough during the day, that I was aware of traffic noise when I woke up, however my room was on that side of the building. For me it was fine, I had, but didn’t need my earplugs, however a lighter sleeper, wanting to sleep in, might find it a little noisy. At night it was fine.
I didn’t have a lot of interaction with the staff, but found them helpful and efficient at checkin, checkout and when I returned later that day to collect my luggage.
I stayed 3 nights for 141.65 GBP (Jan-26), and at that price, in this location, I’d book again.
The hotel has a great location, making it very convenient to get around. The staff were friendly and welcoming, always ready to help. The room was comfortable and well-kept, which made the stay very relaxing. Overall, a wonderful experience — highly recommended!
Had a lovely stay that was great value for money as Macau can be very expensive. Location is very close to near by attractions but was very difficult to find. Don’t use google maps as it wasn’t accurate. Use Amap. Sometimes the place is called Villa Ka Meng and was down a side street. The women at the desk were very helpful and friendly. Room looked like the pictures and everything we needed was present. Room was bigger than I expected. Shower pressure was great. The biggest con of the place is the bed. Felt like I was sleeping on the ground, it was that hard. If you’re looking for somewhere cheap whilst just trying to explore the place. This would be great.
This trip to Macau gave me a whole new impression of the city. The colorful Portuguese-style architecture and the slow rhythm of the old town made me naturally slow down as I walked. At night, the streetlights, the glowing Eiffel Tower at The Parisian, and the forever-blue “sky” inside The Venetian added a dreamy touch to the experience. The food was full of surprises too—from warm Portuguese egg tarts to fragrant pork chop buns, every bite felt like leaving a little mark on this journey. It was a short trip, but filled with relaxation, healing moments, and the unique charm of Macau. I can’t wait to come back and discover more stories from this city.
A great place! Stayed there for 1 night but would gladly stay for longer and would definitely come back if I happen to come to Macao again. Not new, but tidy and comfortable. The room was exactly as on the pictures, my window faced a small playground/park, not a bad view :) You could open the windows. Great location, a walking distance away from almost everywhere in the area.
Check in was smooth, the staff asked for a 100$ deposit which I was ready for and provided 100 HKD I had on me. The deposit was returned upon checking out. After the check out they let me leave my bag for as much as I needed so I went on to explore Macao without the extra weight on me.
The room was spacious, the areas nicely separated. The shower had a glass wall. Shower gel and shampoo provided, but I have a little suspicion it was the same liquid poured into 2 different bottles because it smelled the same lol did not bother me since I only stayed for 1 night. there was also a dental kit, a hairdryer, hangers, tissues, disposable slippers and even a shaving kit. there was no soap but I asked the reception and they kindly provided me with 2 small hotel-like bars.
The air conditioner worked perfectly, the bed linens were clean, the sockets had universal adapters
We had a wonderful stay at Grande Hotel Macao. Everything was excellent from start to finish. The location is very convenient, making it easy to explore the city. The room was clean, comfortable, and well maintained.
The staff were friendly, professional, and always ready to help. The check-in and check-out process was smooth and efficient. Overlall, the service, facilities, and overall were truly satisfying. Highly recommended for anyone visiting Macau. We would definitely stay here again.
It is my first time to book through trip.com and i will rate 5 star for our trip.Happy Family Hotel or Hotel Familia Feliz is in good location,walking distance to Ruins of St Paul, Cathedral of the Nativity of our Lady, St Dominic etc…. As well to senado square to Casino’s it is at the back of Lisboa Casino Hotel very accessible to buses, the room is small but it is very clean, the front desk is english speaking,they are filipino even chinese front desk can speak english they have wifi and some complimentary water,you can make your coffee they provide electric kettle in every room,what i really like is the elevator, it can wait long time even with out pressing the button,plus the staff or fronk desk very polite and approachable, Mr Sraul filipino front desk even help us to get taxi outside,when we go back to Macau airport,we check out early and left our luggage at the front desk during our last day,since our flight is 19:00 Pm we got back around past 15:00 Pm,i recommend this Hotel to those who want cheaper hotel ,more power to Hotel Familia Feliz hope we can go back soon i will bring my family
Had a great experience staying at City Inn Macau! The room was clean, big and I did not expect the complete amenities from toiletries, slippers, free water, coffee and tea. The room has a smart TV and an automated curtain which is really a plus. I had a good sleep no hearing noises from the adjacent rooms. The shower area is separated so the water will not overflow with the toilet area, this is something I valued. Water pressure is good with consistent hot water. I got an early check in at 11am and I left my luggage after check out without additional charge too! The 2 receptionists I encounter are both nice and welcoming. I have already recommend this to my friends and I am sure I will come back.
Situated nearby tourist attractions, the hotel was a suitable base for short walk to the Senado Square and vicinity. Hotel rooms are typical smaller size here but was good enough for single occupancy. Would be great if the toilet has a bidet or smart toilet installed. Nonetheless still a good hotel that i would recommend for short stay in Macau.
This hotel offers a great value for money.
The rooms are simply designed and clean, centrally located , close to the Mont Fort and the ruins of Saint Paul. There are also shops and restaurants nearby. The staff is friendly and welcoming, 🔆
but the hotel is located on an uphill road, which can make it a bit difficult to get to the closest bus station, especially with heavy luggage.
YyramegevLocation is great if you’re planning to visit popular tourist spots. Cleanliness was well maintained too — the toilet was spotless.
However, the check-in experience was EXTREMELY DISAPPOINTING.
========== (TL;DR) Imagine you had to experience this after a 4 hours flight ==========
The young female receptionist I encountered on arrival handled things very poorly. She kept insisting she couldn’t find my booking, smiling the entire time as if it were a joke. Instead of checking properly herself, she kept handing me random printed bookings, one after another, asking me if any of them were mine. It honestly felt like I was doing her job.
If the names were even slightly similar to mine, I would understand. But she passed me almost every booking she had in her hands, including ones with clearly Japanese or ********* names that were nowhere close to mine. I even asked her, “So does that mean I’m supposed to sleep on the streets tonight?” Yet she still giggled, with zero sense of apology or urgency. It made me wonder if she had ever been trained in basic customer service or professional ethics.
Eventually, she finally handed me the correct booking with my name. But even then, after I confirmed it was mine, she said, “I gave you this earlier and you said it wasn’t yours.”
Like… excuse me? You’ve been passing me completely unrelated bookings the whole time?!
I initially wanted to rate the service 1 star, but I added one more because the hotel cleaner left a good impression, the cleaner auntie was polite and attentive.
================================================================================
Facilities:
The TV in my room was broken, so I’m guessing it was just for decoration. Ventilation also seemed poorly designed. Despite booking a non-smoking room, I was woken up early in the morning by cigarette smoke seeping in from outside my door. Not recommended for light sleepers either, as the soundproofing is weak. I could clearly hear people talking outside, though I’m not sure if they were in the corridor or inside another room.
VVieraskäyttäjäCertainly, here's a hotel review without mentioning the hotel's name or the city:
---
**Rating: 4.5/5**
I recently had the pleasure of staying at a wonderful hotel in China, and I must say it was an exceptional experience from start to finish.
**Location:**
The hotel is conveniently located in a vibrant area, just a short walk from major attractions. The surrounding area is bustling with shops, restaurants, and cultural sites, making it an ideal spot for tourists.
**Rooms:**
The rooms were spacious, elegantly decorated, and equipped with all the modern amenities one could need. The bed was incredibly comfortable, and the view from the window was breathtaking. The housekeeping staff did an excellent job of keeping everything spotless.
**Service:**
The service at this hotel was outstanding. The staff were courteous, professional, and always ready to assist with any request. Check-in and check-out were swift and efficient, and the concierge provided valuable recommendations for exploring the area.
**Dining:**
The hotel’s restaurant offered a wide variety of delicious Chinese and international dishes. The breakfast buffet was particularly impressive, featuring everything from traditional dim sum to Western favorites. The quality of the food and the service in the restaurant were top-notch.
**Facilities:**
The hotel boasts a range of excellent facilities, including a well-equipped fitness center, a relaxing spa, and a beautiful indoor pool. The conference rooms and business center were also very well-maintained and convenient for business travelers.
**Overall:**
My stay at this hotel was nothing short of fantastic. The combination of luxurious accommodations, superb service, and an unbeatable location makes it a perfect choice for anyone visiting. I highly recommend it and look forward to my next visit.
---
VVieraskäyttäjäHad a lovely stay that was great value for money as Macau can be very expensive. Location is very close to near by attractions but was very difficult to find. Don’t use google maps as it wasn’t accurate. Use Amap. Sometimes the place is called Villa Ka Meng and was down a side street. The women at the desk were very helpful and friendly. Room looked like the pictures and everything we needed was present. Room was bigger than I expected. Shower pressure was great. The biggest con of the place is the bed. Felt like I was sleeping on the ground, it was that hard. If you’re looking for somewhere cheap whilst just trying to explore the place. This would be great.
ZZzapakaoIts located close to very large traditional market in Macau. The rooms are meticulously clean and well maintained. The ladies or the owner at the lobby are exceptionally kind for Macau standards
VVieraskäyttäjäHotelli on hyvin lähellä saaren klassikoita
Se on sama ravintola
Aamutee on myös herkullista
iso huone
Palvelu on myös ok
Jopa hotellissa on käytettävä vedenlämmitintä kylpemiseen
Kylpyvesi ei ole erityisen suuri
VVieraskäyttäjäWe stayed for two nights. We did know that they only provide disposal towels so we brought our own. What we did not expect was disposable bed sheets (pic). It was very uncomfortable feeling on the skin, made me sweat like crazy probably because of the plastic like fabric. It also ripped during the first night, I expected it to get exchanged when they bring new water (it’s very common to get two water bottles per night) but it didn’t. So we were left with the ripped disposable sheets and the actual blanket came through. That made me think how often that must have happened before: the people start to sweat (macau is warm and kinda humid) into the actual blanket which is probably never cleaned because of the disposable sheets. Next guests the same thing happens, so basically everyone is sleeping under the same blanket. Doesn’t seem very hygienic to me.
Also the bed was very hard (even for Asian standards). My partner and I are both under 25 and had back pain the next morning.
The whole hotel and also the room was very humid, smelled like cigarettes/cigar and you can’t open any windows, not even partially.
Otherwise it does look like the pictures and the rest of the room/bath was clean except for the smell and probably the bed. Also the location is very convenient.
If I wanted to visit macau again I would probably get a hotel in Zhuhai (mainland china) which is less expensive and locals told us there is a 24h border control and the whole process only takes about 10min.
WweieyThe hotel has a great location, making it very convenient to get around. The staff were friendly and welcoming, always ready to help. The room was comfortable and well-kept, which made the stay very relaxing. Overall, a wonderful experience — highly recommended!
GGraeme RSmall, but perfectly laid out rooms, and exactly like the pictures, so no surprises.
I was travelling solo, and only in the room to rest; with space for one suitcase under the bed, it was absolutely fine, but a larger couple might struggle, as unless one was sat completely on the bed, you would be in each others way getting ready.
An easy walk to the metro, and old town. Bus stops almost directly outside; a small 7/11, and larger supermarket within a block; a good variety of local places to eat within two blocks; and lots more options, within a short walk.
While there was no breakfast (exactly as advertised), there was a basement room, with a large shared fridge (write your room number and date on the carrier bag), water filter (hot & cold), microwave and tables & chairs, so if you wanted to get breakfast from the local bakery, or takeaway for dinner, you don’t have to sit in your room and eat it.
The road outside is busy enough during the day, that I was aware of traffic noise when I woke up, however my room was on that side of the building. For me it was fine, I had, but didn’t need my earplugs, however a lighter sleeper, wanting to sleep in, might find it a little noisy. At night it was fine.
I didn’t have a lot of interaction with the staff, but found them helpful and efficient at checkin, checkout and when I returned later that day to collect my luggage.
I stayed 3 nights for 141.65 GBP (Jan-26), and at that price, in this location, I’d book again.
KKRISTIMALSWe were in Macau and chose this hotel. Excellent service, breakfast coupons, cleanliness, and a super room—that's what you'll find here. My boyfriend and I were delighted with the location and service! The receptionists were very kind and helpful. THANK YOU SO MUCH. I also told about you in my blog and my friends said that they will visit you too!🤍
Nname already takenIt's a bit tricky finding the entrance of the hotel as you have to go to the side of the building. I'm surprised that the room is soundproof even if my room is next to a busy street.
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