This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things.
We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared
We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.
This was our third visit to this hotel- will there be a fourth ?
Hotellit kohteessa Florida48.8 % vierailijoista valitsi tämän alueen
NNjohns132024.11.07
We had a great stay at Dolphin Disney world resort.
The adults Had dinner at the Blue Zoo Todd’s English - the lobster bucatini and the salmon with white wine sauce and both were delicious ($140 with tip)! We had pineapple whip cocktail which was strong and well made.
The boys ate at The Fountain and had burger and chips ($50)
We added a roll away bed for $36 and late check out for the same price.
Really nice facilities but we did not have the time to enjoy them all.
We had a room on the 8th floor with views of the firework show at Magic Kingdom at 9pm.
We got a water taxi to Hollywood studios and also took a nice stroll around the boardwalk which had shops and other things to check out!
Hotellit kohteessa Florida48.8 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.12.11
The hotel is not bad, however there were a couple of downsides:
1. The service was extremely slow, every time we had to wait for 20 minutes at the reception.
2. I have received a small package and had to pay $9 USD pick up fee.
3. I forgot my jacket at my room and when I called the hotel they said that they were unable to locate it.
4. The room was not cleaned and the shampoos/soap were not refilled as well as the towels were not picked up from the floor or changed within several days of my stay.
Otherwise, it was pretty clean but not spotless. I haven't tried the breakfast so can't say. The parking is free.
Hotellit kohteessa Florida48.8 % vierailijoista valitsi tämän alueen
RRytel Reynolds2024.04.23
Absolutely beautiful resort. We drove and arrived very late, staff was accommodating and got us to our room right away as we were very tired. Staff was top notch, room was immaculate and welcoming. Multiple pools to choose from, multiple restaurants to choose from. They offered fun family activities throughout the week that we stayed such as nightly movies, scavenger hunts, pool party, tie-dye shirts, plenty of arts and crafts to choose from for the week, so much fun! The only complaint we had was birds around the pool at the dig site kept pooping in the pool so the pool kept closing for maintenance. It was great that they kept closing to clean and re-check the pool pH it was just more annoying than anything because it had closed multiple times one day when it was 90° in very hot. Other than that everything was great! The cafeteria food was great and we also tried the three bridges restaurant which was excellent as well!
Hotellit kohteessa Florida1.2 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.09.05
We love Westgate lake and resorts. This is our 3rd year.
Rooms are clean, staff is friendly and the resorts is beautiful. If there’s only 1 minor thing we could point out, it is that the rooms have no real curtains. They have the window shades which u can open and close but they are not blacked out.
This means you’re early awake from the sun coming in your rooms.
Hotellit kohteessa Southwest Orlando,Orlando39.8 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2024.11.17
The location was good but rooms in Tower Buildings aren’t clean enough compared to the pictures. The washrooms are old fashion and not well maintained. There’s also stains on our blinds. As well as the floor was too dirty.
Hotellit kohteessa Florida1.2 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.06.09
Really great hotel very close to the South Concourse of the Orlando Convention center. Other concourses has a sky bridge to avoid the sun and rain! The rooms were spacious and clean! Hotel staff are attentive and always helpful. Having a Walgreens next door is also amazing to buy anything you might have forgotten for your trip. Overall a really great hotel!
Hotellit kohteessa Florida48.8 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2023.10.26
I loved this hotel! The transportation to Disney is so convenient and location is super close to Epcot and Hollywood Studios. The room was clean and very spacious. Staff were super friendly and I plan to stay here again next time I visit Disney for sure!
Erittäin hyvä
46 arvostelua
8,8/10
Hinta alkaen
194 USD
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Kylpylä tarjoavat hotellit kohteessa Florida
Ccm2024As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT!
Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying.
This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation.
We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later).
The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough!
I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine.
Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them.
The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down.
When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this…
Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went.
A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out.
I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful.
We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts.
Now I need to go through the process of disputing the transaction with my bank. Really?
The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand.
I am hoping this property reaches out as promised but it holding my breath.
Do better Ritz Carlton South Beach!
Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.
VVieraskäyttäjäTres bien situé à south beach tres belle piscine directement sur la plage et sur Collins ave
Chambres très propres personnel efficace et attentionné
VVieraskäyttäjäI wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.
CC7xOur hotel room didn’t felt clean and it’s quite dark even when all lights were on. We had issues with our tv - it couldn’t be on, so we called the front desk and they said they’d send someone to fix it in 10mins, nobody came till the next morning lol. Only good thing about this hotel is the free breakfast it came with, it’s near disney and it has shuttle services.
Ddavid welsbyThis is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things.
We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared
We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.
This was our third visit to this hotel- will there be a fourth ?
DDianna CarpenterWe only booked because this hotel has a walk out to the beach off the back end... Well, let me tell you.. We found a gem that we will visit as much as possible. It was perfectly described as a resort.. Not only does it have a walk out onto the beach, it has the ONLY Tiki Bar on the beach in Fort Lauderdale. There is superb food (and I am a critic!) and the service.. wow .. lets give a shout out to Marcy, she was our breakfast on the beach server and she was amazing.. had coffee ready really early to watch the sunrise with. I would recommend this to families, couples, and group as they have all the amenities you could need. There's a high end Italian restaurant, outstanding Spa, cutesy little shop and so much more.... it was amazing. I cannot say enough amazing things.
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