Hotellit kohteessa Arroios,Lissabon7.4 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.05.24
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
Hotellit kohteessa Santo António,Lissabon7.4 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.08.03
The hotel is absolutely beautiful. From the moment I arrived, everything felt polished and luxurious. The staff were also beautiful in every way. Kind, professional, well presented, and genuinely attentive.
The housekeeping ladies were a true highlight. Always sweet, always smiling, and clearly proud of their work. They made a lasting impression.
The rooftop is stunning with breathtaking views and a sleek infinity pool. However, the space is compact and gets crowded quickly. There are only a few sun loungers, with some extra deck chairs added, but it still feels quite limited.
The lifts can be frustrating. There are only two serving all the guests going up to the rooftop on the thirteenth floor, so the wait times can be long at busy times.
Overall, the hotel gives luxury. Lisbon as a city is definitely expensive, but the level of service and quality at this hotel makes the cost feel more justified.
I would definitely return.
Slightly rustic by North American standards, but clean and comfortable. Elevators were very small and very slow based on the capacity of the hotel. A bit isolated from shopping and other amenities. You definitely need a car or arrange your transportation if staying there. Nice beach nearby within walking distance. Good breakfast and facilities like pool, spa and massage. Staff were polite, but when we complained about a noisy heater fan in our room, their solution was to simply turn if off instead of fixing it. Not a bad experience overall. It is a very quiet and relaxing area.
Correu tudo muito bem.
Muito simpáticos, a cama e almofadas super confortáveis, a decoração do quarto era minimalista mas mt bem pensada, a varanda mesmo de frente ao Mar foi realmente o que cativou, adormecer e acordar com o som do Mar.... Otimo...
O spa era muito bom, a piscina exterior tambem recomendo.
O restaurante serviu um PA super completo e nutritivo.
Almoçamos no restaurante, comida em quantidades certas e comida saborosa, tivemos 5% de desconto por sermos hóspedes
The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
Hotellit kohteessa Santa Maria Maior,Lissabon7.4 % vierailijoista valitsi tämän alueen
LLuc Truong2025.11.03
Très bel hôtel, il y a rien à dire.
L’emplacement est vraiment le plus gros point fort .
Le restaurant est très bon, le staff est très gentil .
Le seul bémol que j’ai pu rencontrer est que : les rideaux automatiques ne fonctionnaient pas correctement et nos tuez pas donc la lumière pendant la nuit . La porte de la salle de bain n’était pas paramédic et donc l’eau se retrouver parterre assez facilement.
Desk service upfront good and they went out of their way to locate a taxi.
WHILST room service was good soap in toilets needs to be bigger and there is
a door stopper in front of the toilet where i knock my toe many times.
Breakfeast generally ok but some spread choices can be varied a bit.
Generally we enjoyed our stay we will certainly make use of your hotel in the near future
anthony bedford
Excelente hotel. Ótimas condições e decoração.
Todos os serviços funcionaram na perfeição, desde o spa, a piscina, o buffet e os restaurantes de que dispõem.
Os quartos são ótimos e grandes, e com bela vista.
Hotellit kohteessa Santo António,Lissabon7.4 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.02.07
Päätin saada tämän hotellin kylpylästä, mutta tarkistuksessani he sanoivat, että ta maksetaan erikseen.
:( pettymys.
Se on myös neljän asteen hotelli, mutta he eivät tarjoa rautaa vaatteesi, matkustaa liiketoimintaa, joten se oli todella huono uutinen.
Pidän aamiaisesta, paikasta.
Tämä talo on Metron edessä.
Erittäin hyvä
67 arvostelua
8,9/10
Hinta alkaen
842 DKK
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Kylpylä tarjoavat hotellit kohteessa Lissabonin piiri
Tutustu hotellien vierasarvosteluihin koihteessa Lissabonin piiri
SSalopian125The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
YYvan LNAmazing hotel in the very center of Lisbon. Location is right in the middle of the Bairro Alto. Hotel is walking distance to vista points on the old town, trams and many restaurants nearby. Rooftop restaurant and bar is highly recommended for breakfast or to have a glass at sunset watching colors changing on the roofs of the old town. Unforgettable.
VVieraskäyttäjäHotelli sijaitsee rannan vastapäätä, noin 50 metrin päässä. Vastaanotto on pieni ja henkilökunta ei ole kovin avuliasta. Tarjolla on kuitenkin paljon välipaloja, kuten jäätelöä, mutta en kokeillut niitä. Palvelu oli ok. Emme käyttäneet ilmaisia 20 minuuttia, koska ajan lisääminen oli erittäin kallista, 40 euroa 15 minuutista. Hyviä puolia ovat hyvä sijainti, suuri huone, hieno kylpyhuone, ilmaiset hedelmät ja ilmainen minibaari.
VVieraskäyttäjäThe hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
VVieraskäyttäjäSecond stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
VVieraskäyttäjäThis is a historical hotel where the author of James Bond books once lived and where one of the movies was filmed.
The rooms are good quality.
The spa has a swimming pool, jacuzzi, massage showers, hammam, sauna. However, they refused to give me more than 1 towel per visit.
The breakfast is good quality. You can order a custom-made omelette with various ingredients. The fruit choice included mango and papaya even in winter.
The only unpleasant moment was that they tried to downgrade the room category for us (give a lower category room than originally booked, even though it was in low season). I have never experienced that before in my entire life. Fortunately, thanks to an efficient intervention of the trip.com customer support, we managed to get the exact room type that we originally booked, but there was a little bit of a stress, so I advise everyone to double-check directly with the hotel what room category you will be put in BEFORE you arrive.
VVieraskäyttäjäThe hotel is absolutely beautiful. From the moment I arrived, everything felt polished and luxurious. The staff were also beautiful in every way. Kind, professional, well presented, and genuinely attentive.
The housekeeping ladies were a true highlight. Always sweet, always smiling, and clearly proud of their work. They made a lasting impression.
The rooftop is stunning with breathtaking views and a sleek infinity pool. However, the space is compact and gets crowded quickly. There are only a few sun loungers, with some extra deck chairs added, but it still feels quite limited.
The lifts can be frustrating. There are only two serving all the guests going up to the rooftop on the thirteenth floor, so the wait times can be long at busy times.
Overall, the hotel gives luxury. Lisbon as a city is definitely expensive, but the level of service and quality at this hotel makes the cost feel more justified.
I would definitely return.
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