Hotellit mukavuudella Kylpylä maassa Malesia, provinssissa Johor

The Hotel Location is easy to access and lots of good food & salon amenities around it. Likewise, the Hotel Room is clean and tidy. The Customer Service is friendly & courteous. Also, I would like to compliment their Technician Staff having good fast response who came to repair our Card Slot System immediately when we notified them that our room has no more power supply due to the faulty card slot system. Keep up thwbGood Work!

I had a wonderful stay at DoubleTree by Hilton Johor Bahru. From the moment I arrived, the staff were warm, welcoming, and very professional. The check-in process was smooth, and the famous warm DoubleTree cookie made the arrival even more pleasant. The room was clean, spacious, and very comfortable, with a beautiful view of the city. I especially appreciated the comfortable bed and the well-maintained facilities. The housekeeping team did a great job keeping everything spotless. The hotel location is also very convenient, with easy access to nearby shopping malls, restaurants, and the CIQ checkpoint. The breakfast buffet had a good variety of options and the food quality was excellent. Overall, it was a relaxing and enjoyable stay. I would definitely recommend DoubleTree by Hilton Johor Bahru to anyone visiting Johor Bahru and look forward to staying here again in the future

The hotel is located in a convenient spot, especially if you are driving. They were having Ramadan buffet promo during my trip but it is a short drive to lots of nice restaurants. We tried Teck Sing for their curry fishhead and paper wrapped herbal chicken (prepare to queue) and Ah Soon BKT. Car park is free for hotel guest. Room design looks dated and lighting is adequate but could be brighter. Toilet looks like it belongs to a different decade. The shower curtain rod was bent and looks flimsy. Overall it is alright for a night stay but they should definitely update their rooms. Plenty of new boutique hotels around for the same price.

It was a great stay. This is our 2nd time here. We keep coming back because the rooms are nice and the staff are friendly. The location is also good. The breakfast have simple menu but it’s ok. Although you need to walk through the pool area without shelter, it was nice that we have a good weather during our sta. Otherwise it will be inconvenient to go to the breakfast area when raining.

Mixed Experience – Good Service Recovery but Initial Handling Could Be Better I recently stayed at Holiday Villa Johor Bahru City Centre and had a mixed experience. For the first two nights, we suspected the room was not properly cleaned as both my husband and I experienced continuous sneezing throughout the stay. I reported this to the front desk after the first night, but no action was taken or escalated. Unfortunately, we had to endure a second uncomfortable night before I raised the issue again to the duty manager. I must commend the duty manager for her prompt and decisive action — she arranged an immediate room change, which made a significant difference. This level of service recovery was appreciated. However, it is unclear why the initial concern was not escalated earlier by the front desk, which could have prevented unnecessary discomfort. On a positive note, when I fell sick during the stay, the front desk staff were thoughtful enough to send porridge and warm water to my room — a kind gesture that I truly appreciated. The hotel’s location is very convenient, and the breakfast selection varies daily, which is a plus. A special mention to the egg station staff — they were consistently friendly and attentive, handling every request with a smile even during busy periods. Check-out was smooth and efficient. Overall, while there were some lapses in initial handling, the service recovery and certain staff members’ efforts stood out.

Had a wonderful stay at Amari Johor Bahru. The hotel is modern, clean, and very well maintained. The rooms are spacious, comfortable, and thoughtfully designed, making it easy to relax after a long day. The staff were friendly, professional, and always ready to help, which made the stay even more pleasant. Breakfast had a good variety with both local and international options, and everything was fresh and tasty. Location is excellent—conveniently connected to the mall and close to key attractions, making it easy to get around. Overall, a great hotel with excellent service and comfort.

If you like a quiet, cosy place that give you a resort feel, then this hotel will be a good choice. Initially booked this hotel is because wanting to try the Gem Spa, as previously I tried their other outlet which was very good. But sadly due to time constraints, we didn't manage to go the spa. What I like about this hotel is, there is a hard rock within the hotel. So if you do not want to travel 15mins out, then you can actually chill and eat there. The room is cosy but sadly that even I had booked the sea view, the view was not directly. I was allocated a room that faced the road and far right is the sea. But the plus point is I have a bathtub. Overall the service is good, breakfast is average and the occupancy of the hotel is high but you do not feel crowded.

features are simple but run down. amenities very basic. swimming pool under service. breakfast is great. surrounding area with many eateries

Had a really chill and enjoyable family trip at Hard Rock Hotel Desaru Coast. Big plus is the direct access to Desaru Coast Adventure Waterpark — super convenient, especially with kids. Just a heads up: if you book through Trip.com, it might not come with the free waterpark tickets. Booking direct with the hotel usually includes them. The pool is on the smaller side and there’s no private beach, which was a bit of a letdown at first. But they do provide a free buggy service to the beach at The Westin Desaru Coast Resort, which makes up for it. Food was pretty good overall — I especially liked the Malaysian dishes, and the staff were friendly and welcoming. At night, there’s a live band and the vibe is really nice. We enjoyed that a lot. Would recommend 👍

This is the second time my family were staying in this hotel, we have a good experience and stayed for the first stayed but the second time seem like the customer service standards dropped, and also breakfast was nit as good as the last time, may try other hotels next time.