Upon arrival there was nobody at the front desk so I waited. The woman I was somewhat greated by was far from pleasant and didn’t seem like she wanted to be there at all. Nothing was explained and no information leaflet for me to read through in my own time. When given my room key I started walking through the lobby but couldn’t see any signs for my room number. Went back to the desk to ask where to go for my room and was told ‘just follow it round’.
Very unhelpful and unwelcoming, not sure this lady should be at the face of the hotel.
Plus side, room was beautiful and well kept/clean. I was also lake side so got to watch the sunrise with my morning cuppa. Very refreshing views.
Nice hotel, abit tired in places, brilliant location and seating outside, the guy on reception wasnt very helpful, the girl with red hair on reception in afternoon very helpful.
The Macdonald Old England Hotel is well situated, being just a stones throw from the lakeside and the shops in Bowness.
The staff are friendly and obliging and the service matches their attitude.
The breakfasts are fine, although the staff can sometimes be a bit slow in replenishing the tureens.
We did not use the Spa, so we cannot comment on that.
Overall, we found the hotel to have all the facilities that we were lookling for and we would be happy to stay there again.
Appleby Manor Hotel & Garden Spa sijaitsee vuoristossa, ja Yorkshiren nummien kansallispuisto ja Courtyard Gallery 10 minuutin ajomatkan päässä. Tämä kylpylälomalle soveltuva hotelli sijaitsee 0,1 km:n päässä kohteesta Eden Valley ja 1,9 km:n päässä kohteesta Appleby Leisure Centre.
Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, hääpalvelut ja takka aulassa.
The Oak Room, joka on yksi tämän hotellin 2 ravintolasta, tarjoaa herkkuja joka makuun. Halutessasi käytössäsi on myös huonepalvelu (rajoitettuina aikoina). Baarissa voit nauttia raikasta juotavaa.
Käytössäsi on matkatavarasäilytys ja tallelokero vastaanotossa. Palveluihin kuuluu ilmainen pysäköinti.
Kaikkien 31 huoneen varusteluun kuuluu taulutelevisio. Mukavuuksiin kuuluu digitaalikanavat sekä ilmainen langaton internetyhteys. Huone siivotaan päivittäin. Huoneissa on tallelokero ja työpöytä.
I’ve booked Low Wood Bay a few times but this was the first time using trip.com - we got an excellent deal and the customer service was brilliant from both trip.com and Low Wood Bay. There had been heavy snowfall so things were a bit up in the air with whether we would be coming or not due to road closures but the staff were brilliant. Thankfully we did get to come for the night and we’d booked the spa the following day. It is one of the best spas I have been to. The views are stunning. The hotel itself is really lovely, fantastic location, extremely clean and all the staff were super friendly. Will definitely be coming to stay again and can’t recommend enough for a relaxing break.
£200 for a basic room for one night was a bit on the pricey side for me, however it was nice all the same. A few of the photos of the basic room are misleading. The photos show a four post double bed which is not the case. We found out later this is actually an executive room despite it being labeled basic.
We found out that the hotel location is accessible by bus from Oxenholme train station (despite being told the opposite) and has a great view of beautiful fields. Food in the hotel is good but expensive... My eyes nearly popped out their sockets when I saw the £8.00 charge just for the tiniest amount of table bread. I'd say this was probably the reason the restaurant was empty despite being told we need to book a table due to its popularity. Swimming pool and steam room are average for the price.
Staff are friendly and changed our room to a double bed room free of charge after mistakenly putting us in a twin bedroom.
Erittäin hyvä
122 arvostelua
8,7/10
Hinta alkaen
8 416 RUB
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Kylpylä tarjoavat hotellit kohteessa Cumbria
VVieraskäyttäjä£200 for a basic room for one night was a bit on the pricey side for me, however it was nice all the same. A few of the photos of the basic room are misleading. The photos show a four post double bed which is not the case. We found out later this is actually an executive room despite it being labeled basic.
We found out that the hotel location is accessible by bus from Oxenholme train station (despite being told the opposite) and has a great view of beautiful fields. Food in the hotel is good but expensive... My eyes nearly popped out their sockets when I saw the £8.00 charge just for the tiniest amount of table bread. I'd say this was probably the reason the restaurant was empty despite being told we need to book a table due to its popularity. Swimming pool and steam room are average for the price.
Staff are friendly and changed our room to a double bed room free of charge after mistakenly putting us in a twin bedroom.
AAmy’s TravelsI’ve booked Low Wood Bay a few times but this was the first time using trip.com - we got an excellent deal and the customer service was brilliant from both trip.com and Low Wood Bay. There had been heavy snowfall so things were a bit up in the air with whether we would be coming or not due to road closures but the staff were brilliant. Thankfully we did get to come for the night and we’d booked the spa the following day. It is one of the best spas I have been to. The views are stunning. The hotel itself is really lovely, fantastic location, extremely clean and all the staff were super friendly. Will definitely be coming to stay again and can’t recommend enough for a relaxing break.
VVieraskäyttäjäUpon arrival there was nobody at the front desk so I waited. The woman I was somewhat greated by was far from pleasant and didn’t seem like she wanted to be there at all. Nothing was explained and no information leaflet for me to read through in my own time. When given my room key I started walking through the lobby but couldn’t see any signs for my room number. Went back to the desk to ask where to go for my room and was told ‘just follow it round’.
Very unhelpful and unwelcoming, not sure this lady should be at the face of the hotel.
Plus side, room was beautiful and well kept/clean. I was also lake side so got to watch the sunrise with my morning cuppa. Very refreshing views.
VVieraskäyttäjäThe Macdonald Old England Hotel is well situated, being just a stones throw from the lakeside and the shops in Bowness.
The staff are friendly and obliging and the service matches their attitude.
The breakfasts are fine, although the staff can sometimes be a bit slow in replenishing the tureens.
We did not use the Spa, so we cannot comment on that.
Overall, we found the hotel to have all the facilities that we were lookling for and we would be happy to stay there again.
VVieraskäyttäjäAbsolutely amazing stay , as soon as we arrived everything was great and customer service was brilliant . They even upgraded us to a room with a hot tub for my husbands birthday. Spa was lovely and even on the checkout day can use it to 1pm which was a nice bonus. We ate in the restaurant and the food was excellent and so good only had to walk 30 seconds from our room. Will definitely be back to visit again!
VVieraskäyttäjäThe hotel seems still under renovation. Flies were flying around in the room and could not sleep well at night. Towel heating rack in the toilet is partially rusty. SPA facilities has not been used, but seems not bad. Suggest to extend the closing time till 8 PM or 9PM to facilitate visitors after the sightseeing around Lake District.
VVieraskäyttäjäWe loved our stay at the guest house. Kirsty was really friendly and made us feel at home. Breakfast was brilliant and the decor was cool. Excellent location! Lovely and warm but we could turn the radiators down if we wanted to. Great views across the fields. Would come back thanks for having us!
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