Hotellit mukavuudella Kylpylä maassa Kanada, provinssissa Ontario

The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.

Great location! Very nice Fallsview from the river site room. Very comfortable beds and nice, thick towels. The only complaint I have about the parking, which quite far away from the hotel and very expensive (about $54 with the taxes). I would suggest to unload the luggage and drive the underground public parking, which is the same distance as Marriott'S parking but, costs $20 cheaper.

Sisäänkirjautumisen henkilökunta ei ollut kovin ystävällistä. Aluksi tunnelma oli laskenut. Paikallisen 54 cd:n veron + 45 cd:n pysäköintimaksun päivässä maksaminen olisi pitänyt olla hyvin yksinkertaista. Mutta laskeminen paperilla ja kynällä pitkään.🫣 Mene huoneen kylpyhuoneeseen ja käytä suihkujärjestelmää ilman täyttöä. Näyttää siltä, ettei sisäänkirjautuminen ole vielä valmis. Uloskirjautumisen yhteydessä käskettiin veloittaa lisämaksu. Selostettiin selvästi, että se laskettiin varauksen yhteydessä trip.com-sivustolla. Silti tilaukseni on kirjoitettu 🙄  Ja pyysimme sisäänkirjautumista ilman selitystä. Uloskirjautuminen maksuun asti. Vaikka lopulta hän keksi sen. Mutta minusta tuntuu, että tässä hotellissa ei ole muuta vaihtoehtoa kuin kysyä. Asiakkaat ottavat rahaa, ei muita palveluita. Onneksi sen sijainti on erittäin kätevä. Ravintola ja Clifton mäki vain muutaman minuutin päässä Ilotulitusnäytöksen jälkeen voit nopeasti palata huoneeseesi lisäämään pisteitä😆  

Loved my stay Heater & MayQueen are and were amazing customer service, communication and more two amazing women who helped add to the stay I had planned for my mothers birthday. We loved our stay the view of the Falls were amazingly beautiful. At check in I was given discounts to help enhance our trip or give us extra things to do. The view from the restaurant on site was ok and having a wider range of options to choose from would have been nice but food was good. Overall great stay!

Stay in January which should be down season and seems less amount of people servicing in restaurant. Room was great clean and specious but I experienced power shortage 6:00am in morning. Will try to check it out in summer.

This hotel is very clean and the location is close to all the main attractions. The facilities is good, I was able to use their swimming pool and other entertainment facilities. I would staying in this hotel again next time in Ottawa.

Meitä ei tarjottu auttamaan matkatavaroiden kanssa, ja meidän piti käyttää portaita. Vastaanotto oli erittäin ystävällinen ja antoi hiljaisen huoneen pyydettäessä. Huone on kuitenkin kaukana kuntosalista ja uima-altaasta. Huone on mukava, mutta pieni. Matkamme haittapuoli oli huonepalvelu, joka pesi sängyt, mutta ei siivonnut baaria, eikä hoitoainetta täytetty koko oleskelun aikana. Täydennyksen pyytäminen jne. häiritsi melkoisesti iltaamme, koska henkilökunta ei pystynyt täyttämään pyyntöä kunnolla ilman useita käyntejä. Heillä on mukava matkatavarahuone ja he voivat säilyttää tavaroitaan turvallisesti. Yleisesti ottaen meillä oli parempi kokemus Fairmontissa Montrealissa.

連鎖酒店的設施服務都很標準，不錯。早餐是提供的套餐，不夠可以再加。這裏離國會山很近，渥太華的景點主要就集中在國會山附近，所以很方便，步行十分鐘就到了。住在這裏最大的好處就是停車免費，每天可以省下幾十塊停車費。

First time I booked The Brock Tapestry Hotel at Niagara Falls. The receptionist names Montse Aguirre was very helpful, she is very kind helped us to find the nice room with Fallsview window…room is big enough for 3 adults, bed are very comfortable, clean and overall very good. If you want to book at the Brock in Niagara, don’t forget to call and find her and you will not disappointed. Definitely we will come back to this hotel again.