Besides needing staff to cover busy times such as check in and out, the accomodations are excellent. Clean marble bathrooms with white towels. Beds white as snow and comfortable. First time seen house staff friendly and responsive to your needs. Downers Grove hotel have elevators to third floor. Breakfast was standard for first and menu posted for each morning and the eating area was clean and kept maintained by kitchen staff as people dined left tables..Noise free rooms. Individual temperature rooms controls. Wide hallways and have communication friendly rooms whatever these are. Again, communication to the front desk from room was cumbersome as long rings to answer from phones I'm rooms by front desk staff lady. Can perhaps use a two person a peak times or as a balance during the day for better response.
Very clean hotel and nice staff. The room was rather small (but good enough for two people)
We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart.
The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring.
The bathrooms are nice, well-lit and spacious.
The hotel is well maintained and clean. The indoor pool is still available when we stayed. Self laundry is $1.5 per load which is reasonable. The breakfast is simple with scrambled eggs, sausage, yogurt, bagels, bread & fruits daily.
The room with regular every 3 daily cleaning and we only stayed 3 nights so not sure the service. However, we requested the house keeping to clean our dust bin on day 1, there is no issue.
It’s quite and nice environment with 3 eateries around the corner. It’s 10 mins Uber to Orland Square Mall. So we are happy with the stay in our king suites.
Kun yövyt hotellissa Quality Inn & Suites, sinulla on erinomaiset mahdollisuudet tutustua kaikkeen, mitä Marion tarjoaa.
Tässä kiinteistössä on uima-allas, mukaan lukien lämmmitetty uima-allas. Voit ladata akkujasi tai vain rentoutua vierailemalla kiinteistön auringonottoalue-sivustolla. Jatka kuntoiluasi käymällä kuntosali:ssa.
Tästä hotelli:sta löydät myös palvelut, kuten parila ja myyntiautomaatti.
The hotel was clean, The staff was friendly and the breakfast food was delicious.I really am enjoying myself. I had a great time in the pool and hot tub, I love that it stays open late for the adult.
Accidentally booked this hotel during the Days of the Dead event that was going on at the hotel that weekend. So when I arrived I was surprised by many of the attendees, but some absolutely interest costumes and people were there. Even saw Alice Cooper and several stars of the current hit movie Terrifier hanging out in the lobbies and at the restaurant. This hotel is located across the street from the convention center and also the Rosemont Theater and close to O'Hare. That was my biggest problem, so many loud planes flying over (very closely) all through the night. My room was on the side next to the Rosemont Theater and their very bright sign was a little annoying, especially since the blinds don't close all the way to block off the light or help with sound reduction. As with most busy hotels, the unfortunate noises from other guests slamming doors or taking a shower is something I might expect at a lower name brand hotel - unfortunately these problems are present at this location too.
My room purchase came with free breakfast buffet at the restaurant, and it was absolutely fantastic. A wide variety of fresh fruits and standard breakfast foods, all laid out nicely and neat. I would hit this place up for breakfast anytime I am in that neighborhood.
Staff was friendly, took the hotel shuttle back to O'Hare. Has a decent size indoor pool and a couple of workout rooms, which I didn't use. Also had a Caddyshack themed bar and restaurant, food was also decent there.
Erittäin hyvä
126 arvostelua
8,8/10
Hinta alkaen
190 USD
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Uima-altaat tarjoavat hotellit kohteessa Illinois
VVieraskäyttäjävery beautiful suite. friendly staff. very clean and very big suite. love it. i look forward to staying here again next time i have a convention in rosemont, il. very beautiful suite looovvveee it very, very, very much.
VVieraskäyttäjäLocation is good especially 5mins walk to the Grand subway station and it’s in the Shopping Loop. Room facilities is not that good, hair blower plug is shaky unable use. Towels not provided as per paid occupants. Need to request. Unable to do the make up for ladies as the Sensor entrance light is too dim.
SsknoseyThe free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating.
There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm.
There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.
VVieraskäyttäjäThis place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 
VVieraskäyttäjäHad a roach dead in the bathroom. Amd they charge to park in the premises. Im already paying to stay there so why should i pay to park my car.
VVieraskäyttäjäService was excellent. Check in/out was a breeze. Extremely accommodating. Pet friendly.
Convenient location near the highway.
Many options to choose from for breakfast. All in all it was a great stay.
VVieraskäyttäjäAccidentally booked this hotel during the Days of the Dead event that was going on at the hotel that weekend. So when I arrived I was surprised by many of the attendees, but some absolutely interest costumes and people were there. Even saw Alice Cooper and several stars of the current hit movie Terrifier hanging out in the lobbies and at the restaurant. This hotel is located across the street from the convention center and also the Rosemont Theater and close to O'Hare. That was my biggest problem, so many loud planes flying over (very closely) all through the night. My room was on the side next to the Rosemont Theater and their very bright sign was a little annoying, especially since the blinds don't close all the way to block off the light or help with sound reduction. As with most busy hotels, the unfortunate noises from other guests slamming doors or taking a shower is something I might expect at a lower name brand hotel - unfortunately these problems are present at this location too.
My room purchase came with free breakfast buffet at the restaurant, and it was absolutely fantastic. A wide variety of fresh fruits and standard breakfast foods, all laid out nicely and neat. I would hit this place up for breakfast anytime I am in that neighborhood.
Staff was friendly, took the hotel shuttle back to O'Hare. Has a decent size indoor pool and a couple of workout rooms, which I didn't use. Also had a Caddyshack themed bar and restaurant, food was also decent there.
VVieraskäyttäjäRooms are outdated but very spacious to other cities. I appreciate the Hilton Honour team being readily accessible by text which made things very convenient. I would recommend this place to my friends visiting Chicago.
VVieraskäyttäjäVarasimme huoneen, joka oli valitettavasti vääriä päivämääriä kolmannella osapuolella. Kolmannen osapuolen mukaan he palauttavat meidät mutta hotellin oli vapautettava varauksemme. Soitimme heille heti kun huomasimme päivämäärät olivat vääriä, joka oli tunnin kuluessa. Varaus oli kaksi päivää sitten. Hotelli sanoi, että he eivät peruuta sitä. He maksoivat meille lähes 600 dollaria huoneesta, johon emme ole jääneet ja pyysivät ennakolta selittää tilannettamme. He eivät myöskään antanut meille mahdollisuutta muuttaa päiviä todellisuudessa etsimme. Vaikka hotelli on kaunis ja henkilöstö oli miellyttävä jopa toimittaa huonoja uutisia en aio varata heille uudelleen.
SSextantisLocation is great. Less than 10 minutes by car from airport. The reception staff is friendly and helpful.
The biggest beef I have with the service is that the reception said due to overbooking by the hotel my room type (2 queen beds) was not available anymore. I paid extra for this room type and I ended up having to take a king bed and sofa bed. I had to sleep on the sofa which was not as comfortable.
I demand that the hotel refund me a part of my booking for this hotel.
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