This the second time im staying here. First time was a week ago and the staff was fantastic but unfortunately this time there was this guy(i dont know him/her) was very rude. Totally pissed me off, if you cant be nice and polite in your service industry then better just stay at home!!! Very arrogant.
Hotellit kohteessa Malakka96.7 % vierailijoista valitsi tämän alueen
JJt8332026.03.15
We stayed at Swiss-Garden Hotel Melaka during our recent family trip and had a generally pleasant stay.
We travelled as a family of four, and the room size was comfortable enough for all of us. The layout was practical and there was sufficient space for luggage and movement. The room itself was clean and reasonably well kept, although the hotel does show some signs of aging, particularly in certain fixtures and furnishings.
The location is fairly convenient, with easy access to parts of the city and not too far from the main attractions. It worked well for our short family visit around Melaka.
One area that could use improvement is the gym, which unfortunately did not appear to be well maintained during our stay. Some of the equipment seemed worn and the overall condition could be better.
Overall, the stay was comfortable and decent for families, especially if you are looking for a reasonably spacious room at a fair price. With some refurbishment and better maintenance of facilities, the hotel could definitely enhance the guest experience further.
Hotellit kohteessa Malakka96.7 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2026.04.05
Here’s a polished review you could use:
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Review:
The hotel is in an excellent location, just a short 10‑minute walk to Jonker Street, making it perfect for exploring the vibrant night market and historic attractions. The convenience of being able to stroll to shops, eateries, and cultural landmarks adds great value to the stay. Rooms are comfortable, and the overall atmosphere is welcoming. Highly recommended for travelers who want to be close to the heart of Malacca without needing transport.
Hotellit kohteessa Malakka3.3 % vierailijoista valitsi tämän alueen
SSidney Cheo2026.03.09
Must praise the staff — the service is really good. From the moment we entered the hotel until we got into our room, everything was well taken care of. They even called to check if the room was alright and if we had everything we needed.
The room is spacious and my kids absolutely love the hotel kids’ club.the hotel environment is cozy and relaxing.
Had an amazing stay at Imperio! 🌟 Super clean, convenient, and perfectly located with easy access to local stalls and restaurants. Highly recommend! 🍜🏨 #GreatStay #TravelConvenience #FoodieParadise
MITC Hotel Melaka offers a comfortable and pleasant stay. The room was clean and well-maintained, although slightly small. It is suitable for solo travellers or short stays. The staff were friendly and helpful, and the location is convenient, especially for those attending events at MITC. Overall, it’s a decent choice for business trips or solo travel in Melaka.
I had a lovely stay at this hotel. The cleanliness was impressive, with the room and common areas kept spotless. The food was equally good - fresh, well-prepared, and flavourful. Every meal (breakfast) was enjoyable, reflecting great attention to quality and hygiene. Overall, the Hallmark Crown Hotel provided a comfortable and satisfying experience.
Hotellit kohteessa Malakka96.7 % vierailijoista valitsi tämän alueen
YYoung Ker2026.04.06
The check-in process necessitates roadside parking prior to accessing the designated car park, which can lead to traffic congestion. The hotel's car park, located on levels 7 and 8, involves a rather arduous ascent.
The premises comprise four blocks; two are residential, and two are hotel accommodations managed by separate entities. The room itself is spacious, featuring two beds, and is maintained to a clean and tidy standard. While there are four lifts, their operation is slow, and a transfer is required to reach the car park. Breakfast, a makeshift buffet of local, low-quality food, was provided; however, during my three-day stay, I opted for it only once as it was largely unexceptional.
Hotellit kohteessa Malakka96.7 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2026.03.12
A very good interior setting and well maintained hotel. Provide complimentary parking after checked-in, with ample parking space available on a few levels of the building. Clean swimming pool, however pool towel was not provided. Buffet breakfast with satisfactory varieties, good choices of coffee served, friendly and helpful staffs. There is a table tennis room with two tables good for ping pong lovers. Several restaurants at ground level next to the hotel entrance offer limited local dishes.
Hotellit kohteessa Malakka96.7 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2026.03.17
The hotel is clean and it provides very comfortable bed, even for an extra bed. Toilet and shower facilities are fine with toiletries provided nicely as a 5-star hotel would. Buffet breakfast was decent, great food to start a day for Malay and Indian cuisine lovers. View was ok especially during sunset.
The proximity to the so-called Elements mall should not be counted as the mall is a ghost mall with not many shops around to eat. Need to take grab to anywhere decent for eating and shopping. The surrounding resembles a bit like a ghost town due to pandemic-induced economic downfall. Imperio and Elements nearby are emptied out.
The counter service is good enough but not that fantastic, the staff are not confident speaking English. I asked about parking and ev charging, and could not much help as I was simply directed to the Elements mall manager to charge at 5th floor. I give up on the idea of driving to Malacca the next time. i
Erittäin hyvä
1290 arvostelua
8,9/10
Hinta alkaen
22 055 PKR
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Uima-altaat tarjoavat hotellit kohteessa Malakka
VVieraskäyttäjäHere’s a polished review you could use:
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Review:
The hotel is in an excellent location, just a short 10‑minute walk to Jonker Street, making it perfect for exploring the vibrant night market and historic attractions. The convenience of being able to stroll to shops, eateries, and cultural landmarks adds great value to the stay. Rooms are comfortable, and the overall atmosphere is welcoming. Highly recommended for travelers who want to be close to the heart of Malacca without needing transport.
VVieraskäyttäjäStayed 1 night (Check‑in: 3 April 2026, Check‑out: 4 April 2026). Overall, the experience was awesome.
The service was excellent right from check‑in staff were friendly, helpful, and very welcoming. The room was spacious, clean, and comfortable, and I was happy to receive a big room with a balcony, which made the stay even more enjoyable.
The facilities were well maintained and complete, including a swimming pool, playground, and a dedicated kids’ room very suitable for families. Breakfast was delicious with a good variety, and the food quality was impressive.
I booked the stay using Trip.com, and the price was very cheap and worth the value. Overall, everything from the service, room, facilities, food, and price exceeded expectations. Highly recommended, and I would definitely stay here again.
DDragonincThis the second time im staying here. First time was a week ago and the staff was fantastic but unfortunately this time there was this guy(i dont know him/her) was very rude. Totally pissed me off, if you cant be nice and polite in your service industry then better just stay at home!!! Very arrogant.
UUmmi TravellerMITC Hotel Melaka offers a comfortable and pleasant stay. The room was clean and well-maintained, although slightly small. It is suitable for solo travellers or short stays. The staff were friendly and helpful, and the location is convenient, especially for those attending events at MITC. Overall, it’s a decent choice for business trips or solo travel in Melaka.
SSidney CheoMust praise the staff — the service is really good. From the moment we entered the hotel until we got into our room, everything was well taken care of. They even called to check if the room was alright and if we had everything we needed.
The room is spacious and my kids absolutely love the hotel kids’ club.the hotel environment is cozy and relaxing.
CCaren 鎂晴Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning.
1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use.
2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical.
3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom.
4. The doorbell issue that was reported earlier was never resolved.
5. The air conditioner remote control was initially not working, but a replacement was only provided later at night.
6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating.
7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup.
On a positive note, the overall room cleanliness was acceptable, although the towels could be improved.
The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient.
Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.
VVieraskäyttäjäView from the 25th floor is beautiful. Be prepared to wait at least 20 minutes for the lifts though. This block seems to serve mainly visitors, and we waited more than 30 minutes for a lift to bring us down as its fully packed during check out time between 11am to 12pm. Ended up walking down the stairs from 25th floor, and we were faster than the lift while lugging along 2 luggages.
YYap Kim LeongBeautiful hotel, location is fantastic near Jalan Bunga Raya and Jonker Walk. The room is nice, bed is comfy, shower water pressure is great. Plenty of parking for those driving, just remember to validate at the counter before driving out its complimentary. The front desk agents are very friendly, it was an enjoyable stay. Would highly recommend this hotel if you’re looking for one with great location in Melaka.
AAnonyymi käyttäjäIt’s a spontaneous trip that we booked the room before we check google reviews. Yet we are aware of the different way of check in.
Apparently it’s under awanjiwa management of the *air-bnb* style of room which is the same hotel as The pines.
First,
If there is choice i may direct book frm the pines , we tried once under the shore & the swiss garden same thing yet also unforgettable trip 😅
I would say hotel charge the prices will assure give the best services maybe .
We consider lucky that awanjiwa person in charge is nice and responsible. We got some hicups on the check in and got settle to change another room as u can see frm photos the disaster of the first room we got i told the PIC only the bed and the sink is clean others is all dusty 😵💫
We got changed to another better condition rooms also with some stain on the table n cupboard so i had to clean myself before place anything in.
Its not that bad tho, but i would say im not an airbnb guest . 😅 and its feel really weird when u stay in hotel but its like so weird u cant park in the same unit and u just dont feel u are away for a trip as the place u check in like ur neighbor home kind of feel .
VVieraskäyttäjäOverall, the stay at Courtyard by Marriott Melaka was fine. The hotel is modern, the rooms are clean and comfortable, and the facilities are well maintained. It’s generally a good option for a short stay in Melaka.
However, the restaurants are overrated for the price and expectations — food quality and variety did not quite match the branding. There were also noise issues, especially at certain times of the day, which affected the overall comfort.
Service was inconsistent. While some staff were polite and helpful, there were a few service lapses that could be improved, particularly in terms of responsiveness and attentiveness.
With better noise control, improved dining experience, and more consistent service standards, this hotel has the potential to be much better.
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