Les + :
Mention spéciale à l’ensemble du personnel rencontré au sein de l’établissement qui est sympathique et professionnel, l’emplacement est super et les services proposés également (spa, variété du petit dej, horaire check in-out)
Les - :
Le prix du parking qui pourrait être un petit peu réduit et l’insonorisation entre les chambres et couloirs.
La acogida ha sido genial, la chica de la recepción de en todo, muy servicial y atenta en todo, lo malo y hay que decirlo es que había el chinche de la pestes por todos los lados, se necesita fumigar y quitar la plaga por que no se puede salir a la terraza y al dormir me desperté a media noche con uno en mi cuello. La chica de la recepción muy maja y servicial en todo momento.
A great hotel to your stay in Donosti. The place is really modern and I love the style (simplicity and beauty at the same time). Everyone in the staff was really nice, and the breakfast has a lot of variety (I really appreciate the healthy choices). The bedroom was simple but very clean and quite big. I will come back again, no doubt
We had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!
Appreciated the free parking and beautiful views of the city below. The hotel is also conveniently located near the bus stop. Our hotel room was pretty clean but I would describe the room amenities as basic. The pillows were too soft - presumably due to the lack of pillow filling. The motion sensor lights in the toilet also turned off every 5 mins which was a bit annoying sometimes. For the price paid, I still think our stay was worth it.
Perfect location.
Very modern
Very friendly staff, attentive.
Sheet was missing in one bed, staff apologised and gave some biscuits.
Very beautiful, highly recommend
Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
Hyvin puhdas ja syvä, joten voin rentoutua.Ennen lentoonlähtöä, on vaikea kytkeä pitkät portaat, koska ei ole vahvistusta, mutta se on todellakin erittäin kätevä, koska siellä on sähkökaapeli, joka kulkee kaduille. Haluan käyttää koko rakennuksen uudelleen hienossa ilmapiirissä.
Mahtava
114 arvostelua
9,2/10
Hinta alkaen
227 EUR
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Uima-altaat tarjoavat hotellit kohteessa Baskimaa
VVieraskäyttäjäThe staff went out of their way to assist in directions, recommendations, and when we lost key to replace after we were out late!!
The breakfast was lovely!
To offer coffee would be super but we bought our own.
LLynn_TungIn a quiet neighborhood but Bus stop right outside every 15 mins to city but cut off time is 10 pm. All good though for us !
Free parking like all other reviews said, which is very convenient.
Nice hotel with good bar and restaurant, I had a good stay! Love it
VVieraskäyttäjäI thought the sauna was included in our stay that’s why I booked the hotel.
When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section .
Spa and sauna are not the same and if it’s a cost to it , that should be mentioned.
Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa.
It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it!
Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
VVieraskäyttäjäI booked this hotel because it was in a quiet location , the room had double glazed windows that allowed me to sleep soundly for more than 8 hours each night and I could reach the city easily by taking the bus.
FYI the taxi fares from and to the San Sebastian airport was 90€ in total, which the hotel has no say on or any other hotels for that matter.
VVieraskäyttäjäNice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive.
The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.
JJimmy _ValenciaWe had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!
MMaría “Alicante “Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
LlauraaaaaaAppreciated the free parking and beautiful views of the city below. The hotel is also conveniently located near the bus stop. Our hotel room was pretty clean but I would describe the room amenities as basic. The pillows were too soft - presumably due to the lack of pillow filling. The motion sensor lights in the toilet also turned off every 5 mins which was a bit annoying sometimes. For the price paid, I still think our stay was worth it.
VVieraskäyttäjäMerece la pena muchísimo ir a este camping. Las instalaciones amplias, buena distribución, piscina, bar restaurante con raciones desayunos y demás, atención de recepción con ayuda, y lo mejor las casas (yo cogí una de pareja) están súper cuidadas, al detalle, y limpieza absoluta. Si tenéis pensado ir a San Sebastián no lo dudéis. Además nosotros fuimos sin coche y el autobús al centro a San Sebastián es el 16 que para justo al lado y rápido. Así que genial!
VVieraskäyttäjäGood location, close to the city centre. Basic rooms, double bed was quite small and the pillows flat. When asked in reception for extra towels for the outdoor pool they didn’t give them and only offered to use the bathroom towels and exchange for clean ones after. Tooftop pool is a paddle pool (water level reached my knees). Clean overall.
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