Hotellit kohteessa Chengzhong District,Xining13 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.10.07
Excellent location. Worth the price. Varied breakfast options. Recommended for families. Parking underground option little inconvenient and parking fees for hotel stay is expensive and shocking. Otherwise room is spacious enough and clean. Staff were helpful and check in and out process was quick and seamless.
Hotellit kohteessa Chengxi District,Xining16.8 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.09.09
We started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you.
Hotellit kohteessa Chengxi District,Xining16.8 % vierailijoista valitsi tämän alueen
JJamesHarris2023.05.02
I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.
Hotellit kohteessa Chengxi District,Xining16.8 % vierailijoista valitsi tämän alueen
AAnonyymi käyttäjä2025.08.05
The room is very nice and location is very good, but when I go to the bathroom I found some hair left in the bathtub and some tissue left on the floor. I think the house keeper should be more careful with this.
Hotellit kohteessa Chengxi District,Xining13 % vierailijoista valitsi tämän alueen
FF Sheikh2025.07.22
The rooms are very big and spacious! Really helps one feel relaxed.
The only problem we experienced was that there was a smoke smell in our rooms which was a surprise given we had selected non smoking rooms. The hotel staff made things right though immediately after we complained by switching our rooms.
The rest of our stay was great.
The location is pretty good with a lot of halal eating options nearby.
VVieraskäyttäjäWe started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you.
BBlueSubLocation wise - considered as great with beautiful scenery around
The design of the hotel is great
In terms of cleanliness - good but a bit sandy due to the location of the hotel
Great choice of breakfast
VVieraskäyttäjäExcellent location. Worth the price. Varied breakfast options. Recommended for families. Parking underground option little inconvenient and parking fees for hotel stay is expensive and shocking. Otherwise room is spacious enough and clean. Staff were helpful and check in and out process was quick and seamless.
AAnonyymi käyttäjäThe room is very nice and location is very good, but when I go to the bathroom I found some hair left in the bathtub and some tissue left on the floor. I think the house keeper should be more careful with this.
FF SheikhThe rooms are very big and spacious! Really helps one feel relaxed.
The only problem we experienced was that there was a smoke smell in our rooms which was a surprise given we had selected non smoking rooms. The hotel staff made things right though immediately after we complained by switching our rooms.
The rest of our stay was great.
The location is pretty good with a lot of halal eating options nearby.
JJamesHarrisI will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.
VVieraskäyttäjäThis is a great hotel to be in when you're visiting the Chaka Salt Lake as it's just part of the Lake. The room is kind of small but all amenities are provided. The toilet is a little awkward but on good working condition.
The entrance fee for the tourist site 天空壹号 are given free of charge.
The reception is warm and friendly.
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