Beautiful property, located in the heart of the city. Recently renovated facilities and rooms, staff are very friendly and always available to provide great recommendations to explore the city.
Walking distance to lots of great restaurants, cafes and attractions.
Highly recommended for both business or leisure.
The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
Chambre confortable, avec plancher sans tapis. Système de chauffage efficace.
Le comptoir de la salle de bain est toutefois très petit. Aussi , les tissus mouchoirs (kleenex), très minces, ne sont disponibles que dans la salle de bains.
Arrived after midnight and planned to leave after breakfast. The gentleman at check in (Laird) advised that the kitchen probably wouldn't be open at 6am on Sunday. We planned to eat and run to catch a flight. He kindly offered to pack us a to-go breakfast. When we went to checkout at 6 after ordering the Uber, he advised that the kitchen will in fact be serving breakfast at 6. I told him the Uber was waiting, so could we just grab the to-go bags we'd ordered the night before? He advised that he didn't organise them, because the kitchen was open, so we could receive the hot breakfast included with the booking. So, ultimately, we left without eating anything. Could have been managed better. Also quite far from the airport. A comfortable stay, though.
Hotellit kohteessa Ville-Marie,Montreal75 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.11.09
My stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
This was a mini-reunion with my brother and sister. We could not have picked a better hotel in which to stay. The staff were welcoming and made us feel comfortable and recognized as individuals. The bed was very comfortable and we appreciated being able to control the thermostat in our room. My sister enjoyed the enveloping robe available to each of us and I luxuriated in the large fluffy towel after showering.
Erittäin hyvä
121 arvostelua
8,9/10
Hinta alkaen
6 828 TRY
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Uima-altaat tarjoavat hotellit kohteessa Quebec
VVieraskäyttäjäGreat location, close to some very good restaurants and a block away from Old Montreal, and close to Metro stations.
The hotel is quite expensive for what it offers. It does have a laundry facility, which is nice, but the breakfasts are really substandard, considering the cost. Selecting breakfasts increases the room cost significantly, or you could pay $27 per person for the breakfast. It was standard hotel breakfast buffet - you could get twice the quality for half the price elsewhere. And parking is $28 per day, or portion of a day.
VVieraskäyttäjäThere are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping.
The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.
The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.
VVieraskäyttäjäMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
AAnonyymi käyttäjäThe service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.
KKirsty_WilsonArrived after midnight and planned to leave after breakfast. The gentleman at check in (Laird) advised that the kitchen probably wouldn't be open at 6am on Sunday. We planned to eat and run to catch a flight. He kindly offered to pack us a to-go breakfast. When we went to checkout at 6 after ordering the Uber, he advised that the kitchen will in fact be serving breakfast at 6. I told him the Uber was waiting, so could we just grab the to-go bags we'd ordered the night before? He advised that he didn't organise them, because the kitchen was open, so we could receive the hot breakfast included with the booking. So, ultimately, we left without eating anything. Could have been managed better. Also quite far from the airport. A comfortable stay, though.
VVieraskäyttäjä2 hotels share 1 cramp breakfast room.found 1 3-inch screw by my bed and the kitchen wall is kind of under finish. Staffs in breakfast room is quick in weekday but only half the staffs are available in weekend.
Front desk ladys don't like to simile , so will try my rusty French next time.
Try to ask front desk for direction heading to VIA train station and she only know how to take Uber .
Hardware is fine but soft skill sets of the hotel may need to be reviewed.
VVieraskäyttäjäGood location, nice breakfast and good customer service.
Cleanliness ok only. Found hair on the bath tub. Room won't clean/ tidy up daily.
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