Der Aufenthalt war insgesamt ok. Das Frühstück ist besonders hervorzuheben, hier bleiben keine Wünsche offen, es hat allerdings seinen Preis mit fast 30€. Die Zimmer sind sauber, das Bett bequem, jedoch Einrichtung und Bad in die Jahre gekommen. Das Hotel ist nicht besonders zentrumsnah, verfügt aber über einen Shuttlebus zur Zugstation. Das Personal war super freundlich. Ein erfüllbarer Extrawunsch, den wir als kleine Gruppe hatten, wurde allerdings letztlich vom stellvertretenden Hotelmanager rüde abgewiesen. Ich würde dort nicht wieder übernachten.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 24.1.2025
This hotel is wonderful! Easy access from Haneda airport! A short complementary shuttle ride to the subway that will connect you to anywhere else in the city! The kindest service! Delicious breakfast! A club lounge with great food and views! We stayed at three different hotels while in Tokyo and our twin daughters said the breakfast here was their favorite. The breakfast servers and managers were fantastic, especially with the kids. We received a really nice room upgrade and such nice balloons and decorations in our room upon arrival. It was very welcoming and special. There was some confusion with a room service order we placed one night. It was mostly due to the language barrier, so I would be careful when ordering and asking for additions or adjustments - just make sure everything was understood correctly and there are no surprises when the food arrives. The free shuttle runs every 20 minutes. It’s very convenient. We found the station you will be dropped off at was a bit far from other locations of interest, but everything was very accessible if you don’t mind transferring trains. With the kids, we ended up using taxis many times as we were exhausted. There is a picture of a pool in Tripadvisor but there is no access to a Pool. Maybe they used to have one in the past. The gym facilities and sauna were really nice though. The concierge was also very kind and helpful. Overall, we had a really amazing stay and highly recommend this hotel!!!
Käännä
Geoff
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 24.10.2024
Very good
Käännä
Pia
Majoittunut 9. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 31.10.2024
Dejligt hotel i Shinagawa
Tokyo Marriott ligger tæt på et trafikknudepunkt med tog døgnet rundt - og det kan man høre selv på de højeste etager. Værelserne er store og fine. Svært at finde plads til tøj i skabe og skuffer, hvis man som os skulle være der i mange nætter. Fin vaskeservice og stor hjælpsomhed i det hele taget. Vælg den almindelige morgenmad i lobbyen, den er meget bedre end den i loungen. Vi synes, hotellet mangler lidt i at være 5-stjernet, men var tilfredse med vores ophold.
Käännä
Amardip
Majoittunut 12. 2022
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 18.1.2023
Great stay in Tokyo
The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
Käännä
Verified traveler
Majoittunut 3. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 21.4.2024
Love This Hotel!
Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA.
Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim!
The staff was always incredible with their ability to quickly fulfill service requests.
Love the hotel and always stay there when in Tokyo!