Löydä 5 tähden hotellit kohteessa Puerto Vallarta

"El hotel está muy bien ubicado, habitaciones limpia, sólo revisen bien si su habitación es en sección Hacienda o en el Grand, el servicio en general está bien pero no de acuerdo al precio, los meseros no te atienden bien si no eres extranjero, no se saben los horarios de otros lugares señal del hotel y te mandan por bebidas de forma errónea, del hotel no tiene acceso a la playa, tienes que cambiar sal grand. Ofrecen varios restaurantes de especialidad, sin embargo jueves y viernes solo tuvieron 2 habilitados y El sábado sólo uno, el francés (teníamos reserva a las 9 y tardaban 40 minutos en llenar cada tiempo de comida, en postre lo tuvimos que cancelar por que ya casi eran las 11 de la noche. Además los camastros de la alberca los reserva la gente y solo ponen la toalla, no hay nadie así pendiente, les preguntas y te ignoran, no te ofrecen una solución, faltan camastros y servicio, fue una mala experiencia en lo que respecta al servicio sal cliente. En la cafetería todo bien, muy amables. Son muy estrictos con hora del check out."

"房間不大，設施合格，服務一流，小眾的五星級酒店，很舒服！"

"La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega"

"When we checked into the room there was leftover food in the minibar. We notified reception and nothing was done. The next morning we noticed there was blood on the wall in the bathroom. We notified reception to get it cleaned and it took us 3 attempts notifying them before someone cleaned it. They didn’t seem to be phased. We were disgusted that it was blood and potentially a biohazard and they treated it like a dirt mark. The restaurants we tried were nice but we ate a lot of food locally as well. The pool was good and great location. They advertised their membership through the time share which is apparently common but was not known to us. We knew there had to be a catch for the ‘free welcome breakfast’. Was interesting to hear about it but we weren’t advised upfront what it involved so we felt a bit caught out. The perks given for our time were fair. It was an okay stay and we think our experience was just unlucky. The best part is the location of the resort."

"지인과 함께하여서 더욱 즐거웠던 여행이였습니다 직원들이 모두 친절하고 음식도 맛있습니다 바다 앞에 많은 액티비티가 있습니다"

"We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”"

"The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service"

"El hotel siempre es una apuesta segura, buena comida, habitaciones e instalaciones, siempre la pasamos muy bien!!"