Löydä 3 tähden hotellit kohteessa Cardiff

Amazing little place in Pontcanna Great service, great team of staff, very helpful Have stayed twice now and they are a credit to the company Really love the room decor and the breakfast and coffee Had dinner twice also and food was great I’m a hard one to plead with 30 years of hotel experience so we’ll done!

I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out. However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them. Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion. Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.

We arrived at Cardiff Central by train, which is 15mins walking to this Premier Inn. It was very welcoming and staff friendly, rooms clean, with as much tea and coffee, which you took from the travellers store at the main entrance. My only gripe is as I have dietary requirements, They couldn't cater for them and had to make do with what was on offer. No gluten free food at night, Only what I would call general burgers, lasagne, steak battered fish and chips. Only veg on offer was peas. In this day and age Hotels need to cater for a variety of people's health conditions. Vegan/vegetarians are not Gluten free or Ibs sufferers or Celiacs. Which are complicated problems. It would be helpful if they offered something which could be adapted. .

Ontbijt is matig, ze konden niet alles aanvullen soms was iets gewoon op! Vieze scrambeld eggs, duidelijk gemaakt van eipoeder, geen gekookte eieren of gebakken ei. Kamers en gebouw smoezelig. Warme kamers, gelukkig stond er een zeer stoffige ventilator. Personeel heel vriendelijk.

Location was excellent. Right in the city centre. Don't be confused though, there are two Travelodges and we went to the wrong one first which was conveniently close to the train station. A short taxi ride took us to the correct one. Reception is unusually on the 3rd floor, but friendly staff. Your pass key will only unlock your floor which also has safety doors. Be careful not to put it near your phone as it desensitised it and it won't unlock anything - like mine, but a visit to the Reception fixed that. Felt very safe there as the automatic doors from street level lock at night, so no one could wander in off the street. A bar and cafe located on same 3rd floor as Reception was convenient for a drink and snack. Staff were very friendly and helpful. Cardiff has a large pedestrian area, so it was easy to walk to major shops, restaurants and pubs (recommend the Owain Glyndwr) and attractions such as Bute Park and Cardiff Castle were easy to walk to. The Christmas markets and Winter Wonderland were also close by and beautiful to view at night. Foreign money exchange was a short walk from hotel at the Queen Street shopping arcade entrance.

It is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy. Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel. Great service in the restaurant.

This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!

I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed. The bathrooms had gorgeous jacuzzi baths and stone basins. The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange. The staff here are very friendly and go out of their way to ensure you have the best stay. Can’t wait to go back.

The check-in, check out process is automatic using a code. There isn't anyone around that you can reach when you need. The check-out time is 10:00 AM and if you're outside at that time you cannot re-enter to the building or your room if you were at the toilet, shower etc at 10:00. Sent e-mails through trip.com as well as to their regular e-mails address never got replies. There is no chance of leaving your bag if you'd like to discover the city, I had to carry my luggage with me all day after check-out and got soaked because of the rain together with my luggage. In my second visit, by paying a double of what I paid here I stayed at Marriott and worth every penny.

Great experience.