Xining Hotels with Nouto- ja jättöpalvelut

"We started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you."

"來西寧玩特意選了這家酒店，真的選對了！進門就被前台小姐姐的熱情感染，辦理入住還送了青海特色的小零食。房間裏陽光充足，佈置得温馨又整潔，地毯和桌面都一塵不染，晚上睡覺也特別安靜。 樓下就是小吃街，想吃手抓羊肉、釀皮都不用跑遠，步行幾分鐘就到。退房時還幫忙叫了車，服務太貼心了！下次帶家人來西寧，還選夏都里程酒店～"

"The rooms are very big and spacious! Really helps one feel relaxed. The only problem we experienced was that there was a smoke smell in our rooms which was a surprise given we had selected non smoking rooms. The hotel staff made things right though immediately after we complained by switching our rooms. The rest of our stay was great. The location is pretty good with a lot of halal eating options nearby."

"Excellent location. Worth the price. Varied breakfast options. Recommended for families. Parking underground option little inconvenient and parking fees for hotel stay is expensive and shocking. Otherwise room is spacious enough and clean. Staff were helpful and check in and out process was quick and seamless."

"I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is."

"Great location and very good service from front door and the cleaner Warmly asked us for anything we need and try to fulfill our requirement at their best We requested water for drinking and hanger to hang our clothes after washing and dry with dryer and the hotel management helped us with it. The room is big enough for 5 pax and clean Breakfast provided for every day too."

"Very nice rooms and good breakfast. Conveniently located near the train station and very reasonably priced. A good choice if you are spending the night and want a hotel close to the station. The only downside is that they don't have non smoking rooms and some rooms smell like cold tobacco. But they immediately accepted to change my room when I said it was smelling. They were also very helpful in providing directions and helping me book a cab as my Chinese is quite poor."

"前台幫升了房，送了早餐，十分感謝。 房間硬件沒得説，總體住的還不錯。 提兩點建議： 1. 好好檢查一下房間的窗户，我住的房間窗户是漏風的，倒不是冷不冷的問題，房間很暖和，而是半夜颳風的時候，呼呼的風聲特別大。設施0.5扣在這裏。 2. 早餐備菜不夠。早餐供應到10點，我8點半就下樓了，釀皮和甜醅都已經沒有了，放了個標簽，寫的啥我忘了，類似已經沒了請諒解這種。我9點吃完的時候，這倆也還沒補上。顧客到一個地方，主要就是想吃一些當地的特色食物，一直缺貨實在是不合適。服務1分扣在這裏。"

"The room is very nice and location is very good, but when I go to the bathroom I found some hair left in the bathtub and some tissue left on the floor. I think the house keeper should be more careful with this."