Lemmikkiystävälliset hotellit kohteessa Las Condes

"I continued this hotel for 1 more night, location is excellent! 15 min to one of the best mall of Santiago, a lot of restaurants and shops around"

"This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points."

"Tranquilo y elegante barrio, buenas instalaciones, desayuno bueno pero mejorable."

"Fiquei no apartamento de 2 quartos, 2 banheiros e cozinha conjugada com sala e sofá cama. Cabem 6 pessoas confortavelmente. O bairro las condes é excelente e a localização do hotel é perfeita."

"Todo muy bien!! El punto flojo es el parking que es muy complicado estacionar."

"酒店環境好，位置也不錯，服務也是超級好。我們本來定了兩間房，但是提前check in，前台竟然免費多送了一間房。。哈哈哈，南美人實在是熱情"

"房間挺好，有廚房，微波爐，可以熱東西。 沒有牙刷，拖鞋，需要牙刷的話去前台要，免費的。 距離市中心很近，商務活動比較適合. 有去機場的車，但是是收費的，不知道多少，大約200以上每人； 早餐7-10點，還算豐富，缺點沒有湯. 可以提前辦理入住，入住的時候房型沒有收拾出來，給免費升級了房間。"

"Overall I would say that the hotel did not meet our expectations - it is more of a modern 3-star option than a standard 4-star hotel. The service is not very efficient (both of the reception and the room service), the quality of the food is inferior (and it is of course overpriced). Also the location is not very good - although the barrio (district) is very prestige, there is literally nothing to do around, especially during the holidays or weekends, you need to take a taxi to get to the downtown (Providencia and other districts), there is no option of just walking there."

"The reception staffs really need to be re-trained to be more friendly in their behaviour to foreigners. To me, they seems to be to ”aloof” to be in the hospitality business."