Lemmikkiystävälliset hotellit kohteessa Dubai

"This is my second time staying at this hotel. While the overall experience was simple, I want to take a moment to compliment a few staff members who truly stood out. They showed genuine hospitality, working with patience and care, and were very friendly, helpful, and attentive to guests' needs. Special thanks to Dee at the reception, and Subash and Yudi from the breakfast team — they made my stay more pleasant with their warm service. One thing I noticed: I'm not sure what the difference is between each floor, but during my previous stay, some basic room amenities were missing. However, on my second stay, everything was provided in the room without needing to request them. It was a much smoother experience this time. Just a small suggestion: It would be better not to assign a connecting room to solo travelers by default. I was initially given a room with a connecting door, which I’m not comfortable with, and had to request a room change. Thankfully, the staff handled it well. Overall, I appreciate the great service and warm attitude from the team!"

"This hotel has amazing views of the marina. The service staff was there for us right away. When we arrived they took care of everything and always made us feel welcome at home at ease with everything we need it the gym is extraordinary one of the best I’ve ever used and the upper deck pool is beautiful. The sun shines here all day "

"We loved our stay at the SLS. They surprised us on 2 separate occasions with a dessert as we were there for our honeymoon. The rooftop view & pool was stunning. The hotel is super close to Dubai Mall. About a 20-30 min drive away from the beach. Super easy to get a Taxi. The breakfast every morning was great. Staff was super friendly. My only complaint would be, they wanted to charge us for ice which I have never had a hotel do before. Other than that, wonderful stay."

"Unfortunately, the customer service at the reception is very poor. The service is extremely slow, and even though there are three desks, you still have to wait at least 15 minutes. The staff do not seem to care if there is an issue. All the staff gather at one desk, completely ignoring guests. They don’t even ask how they can help or what you need. It’s really sad because the hotel itself is very beautiful, but the staff are not professional at all."

"Amazing stay! Check in is at 14:00, but hotel representatives allowed us to come in the room around 11:00! Same about checking out, instead of 12:00 we did it at 14:00. It was a really pleasant and important moment! Speaking about hotel itself, rooms are bigger than at the pics, breakfast and dinner has a loooot of options, subway is close. Need to mention, that location is almost in the middle of everything, not extremely close as someone mb expect, but you have to choose where you would like to live (near the sea or city center). What we loved about this place, that hotel free shuttle bus goes to the sea, but if you want to have a walk beside Marina or Burj Khalifa or anything it’s also is close to go by metro or cab. Mb only pool could be bigger, but anyways it’s perfect to get refreshed during the crazy hot weather. Grateful!"

"Perfect location for those looking for a home away from home while attending conferences at DWTC. Service was excellent and everyone was super accommodating! Anoma, Matthew and the staff at the Club Lounge made everyone feel so at home."

"We stayed at the W Hotel in Dubai — a stylish, modern 5-star property with great food (though the daily buffet was a bit repetitive). The rooms are big, fancy and beautifully designed, and we were kindly upgraded to one facing the inner Palm, which was a nice touch. However, the “all-inclusive” experience was confusing and uncomfortable. Staff frequently seemed unsure and hesitating about “all inclusive”, then benefits being sometimes not so proactively served, and we were repeatedly asked to sign receipts showing zero values — but with a tip line left open 🤨. On our first morning, we were even told to pay for water and juice because it was “before noon.” Only after speaking to the concierge was it clarified that drinks should indeed be free at any time. Additionally, the mix of loud music from both the hotel and the nearby beach club made the afternoons feel more like a party scene than a luxury resort. One evening, a walk along the beach ended abruptly when security from the neighboring “W Residences”approached us harshly, thinking we were filming — though we were just using a stargazing app. We never stepped on their property. In short: the facilities are impressive and the design is top-notch, but the experienced hospitality didn’t always feel genuine and clear or like a top priority. If you enjoy louder party and club music in the afternoon from two DJs at once, this is definitely your place to go — otherwise, it may not offer the relaxing 5-star “W”-experience you expect. But the hotel has the potential to be a perfect place to stay - just missed it on our four days. Last remark: next door is a construction site joining in on the two DJs 🤪. But this is nothing the hotel can solve."

"My husband and I had our first holiday as a family of three with our 7 month old baby at Voco Dubai The Palm Hotel. We chose this hotel as it had a private beach (we didn’t want to spend time travelling to a beach each day), was located away from the chaos of Dubai, offered a king size bed (I cosleep with my baby), and there was an option for including breakfast (again did not want to spend time searching for or travelling to a breakfast location with a baby). Compared to other surrounding hotels, it is a relatively small and new hotel. However, this only enhanced our positive experience as it added a more personal touch. The valets (sorry I didn’t catch their names!) took our car down to the car park while other members of staff took our luggage to our room. Diana at the front desk was the first team member we met inside and made us feel very welcome. Our room was very spacious and clean. Thank you to Arun Gawam from Housekeeping! We enjoyed our coffee pods and Biscoff biscuits provided after each thorough clean. Some reviews mentioned noise but we only heard some drilling upstairs during the day and some music outside on Friday and Saturday night. Neither of these bothered us or our baby. The breakfast buffet was amazing and had plenty of choice with some of the options changing on each day so we had some variety. The welcoming, dynamic staff knew our tea and coffee orders from day one and always greeted us with smiles. We were asked daily if we wanted our eggs cooked in a certain way. This was great because our baby is just getting started on solids. Our baby girl loved seeing all the hardworking, smiley members of staff waving at her every morning. I would particularly like to thank Rojean, Rashmi and Aldrin as well as Fasha, Shiela, Juliet, Dioseth, Anu, Marion, Fhaizan, Amin, Chef Prabin, Chef James, Chef Anyu, Ariz, Sun and Puja. The private beach was a highlight of our holiday. We loved the easy and quick access to the beach with bottles of water and beach towels provided upon arrival. The cabanas were great for privacy as I had to breastfeed my baby on the beach. The WiFi was hit and miss on the beach but I guess that helped us relax more. Thank you to Bidan, Chamodi and Roni for taking care of us there! The only downside for me was the lack of power socket to plug the hairdryer in the bathroom or next to the mirror in front of the bathroom or by the mirror in front of the desk. We had to plug the hairdryer in the socket by the bed and therefore had to dry our hair on the bed, which wasn’t a major issue, just an inconvenience and a little loud right next to our baby. Overall, it was a great holiday experience thanks to each and every member of staff!"

"It was an apart hotel with a good location. There was enough parking and it was easy to order food from online and there's no need to go down as they allow them to deliver right at the door which for me was good. The door can be opened using the Vertical hotel app and it was convenient. There were kitchen amenities and laundry facilities. It is ideal for long term travelers."