Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Emeryville

"The lady at the front desk was not very nice nor helpful. We arrived at 1:30pm, which I know is before the 3pm check in, but it's usually never a problem to check in early. We were informed that our room was not ready yet and that we would have to pay $30 more for another room that was ready. This place has over 300+ rooms, and not a single room was ready unless I paid more?!?! We worked til 5:30 am and just wanted to lay down and sleep, so we agreed. We asked for a quiet room since we needed to sleep and was working the grave yard again. When we got room our room it was right next to the elevator!!!! Not a quiet room at all as you can constantly hear the binging of the elevator, and here it going up and down no stop. We called the front desk, and the lady said we could vacant the room and wait 1 1/2 for our room to be ready. We asked how another room could not be available, especially after you charged us an additional $30. She said we asked to be upgraded to a bay view, and that's why she charged us $30 more, which was a totally lie.. All I cared about was sleeping, so I didn't care what room we were in or what view we had, I just wanted a quiet room to get some sleep. We explained to her that we work graveyard and desperately needed to sleep before our next 12 hour shift, but she refused to move us and said we could vacant the room. I begrudgingly said we would keep the room, but it was hard to sleep with the noise of the elevator. Same with the following morning, we got back from work around 6am and I had to drive back to Sacramento and didn't get much sleep listening to the elevator all morning. Worst customer service I ever had from a Hilton and will never stay again. I'm so disappointed they would not work with us."

"住的套房，面積大，但是感覺衞生一般。房間陽台門和煙霧器都是壞的，不過給前台反映後一個小時後來解決了。離Amtrak站很近，可以從酒店後面門出去，幾分鐘就可以走到。"

"Very good and spacious hotel for the 5 of us! The sofa bed was also good. Convenient location and has a nice shopping area nearby. We even watched karate kid nearby"

"Great location with mall right across the street! It would be even more convenient if covering breakfast and parking."

"入住时因前台忘了給早餐券，要求後补时前台一直持怀疑态度，又怪是在携程第三方下单时要求填下所有住客名字（可供住四人，我们填上一家三口），他们在系統上看到訂房人士名字太多（三位）令他们觉得是用心不良，想骗早餐吃！虽然最終有早餐吃，但好像是他們額外开恩给的！体验非常不好，就是感觉不喜欢我们透过第三方如携程订他们房或者是华人脸？！"