Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Lapu-Lapu City

The hotel is about a 15-minute taxi ride from the airport, which is true and very convenient. You're greeted with live music at the entrance. Security is present: security checkpoints, baggage scanning, and guards with dogs. The hotel has its own beach and three entrances to the sea. The water is crystal clear, fish swim right off the shore, and life jackets are free. The hotel is very family-friendly. There are water slides, a kids' club, and a huge playroom. You can even leave your child with a nanny (for an additional fee). There are daily activities for both children and adults, including arcade machines, air hockey, and morning yoga. Breakfast is included, and it's excellent. There are two restaurants, a huge selection of food, and everything is delicious. Even ice cream is included. After breakfast, children are given marbles—a small change, but a nice touch. Lunch and dinner are extra. There are Italian and Cantonese restaurants, as well as various buffets. There are bars on the beach, by the pool, and in the lobby. Live music plays in the evening, creating a great atmosphere. The grounds are vast: golf, mini-golf, tennis, billiards, table tennis, and badminton. Wi-Fi works great throughout the property. The staff is very friendly. The main drawback is the renovations; they need a refresh. However, the service and infrastructure are still excellent.

We booked two rooms for 7 nights at the Sheraton Cebu Mactan. We are two families traveling together with three young children and a pregnant wife. We were excited for a relaxing vacation, but after just 4 days, we wanted to check out early. The hotel agreed to refund only one room (around 900–1000 USD), but refused to refund the second room. This decision was made even though the hotel is completely full (Chinese New Year, peak season). Our rooms could have been sold to other guests immediately, so there was no financial risk to the hotel. Why We Wanted to Leave Early: 1. Food Issues (Very Important for Muslim Families) The hotel is in an isolated location with no restaurants nearby. The on-site restaurants serve mostly spicy Asian food, often containing pork. As Muslim families with young children, we cannot eat spicy food or pork. This made every meal a struggle. 2. Transportation (A Nightmare) Getting a taxi is extremely difficult. · When we wanted to leave the hotel to go to the city, we often waited over an hour for a taxi. · When we tried to return to the hotel from the city (like Cebu), we waited up to 2 hours because drivers refuse to come to this hotel. · Even within the Mactan area, finding a taxi was not easy. · The hotel offers a transfer service, but it costs 2–3 times more than a regular taxi. For a family, this is not a practical solution. 3. Maintenance Issues On the very first day, we reported that the sink was clogged – water drained very slowly. We were promised it would be fixed. After 3 days, nothing had been done. On day 3, I personally told the General Manager, Mr. Robin Bernard, about the problem. He said: ”No problem, I will solve it.” But even after his promise, nothing happened. Finally, on day 4, housekeeping came to our room. We showed them the problem by running the water. They saw it immediately and called an engineer, who fixed it within 20 minutes. Mr. Bernard's promise meant nothing. The regular staff fixed it. Our Conversation with Management We requested an early checkout. Mr. Ross Bautista genuinely tried to help us. He suggested a possible refund for one room and arranged a meeting with his superior to discuss our case. That meeting was with General Manager Robin Bernard. Here is what happened: · He claimed he ”knew the situation”, but could not explain any details. We had to tell him everything again: about the children, the pregnant wife, the food, the transportation. · Throughout the conversation, he was arrogant and condescending. It felt like he was not listening, just waiting for us to finish. · We explained that the hotel was fully booked (Chinese New Year, peak season), so letting us leave early would not hurt his business. The rooms would be sold again immediately. · His response was shocking. He looked at us and said, word for word: ”You should not think about my business. It's my concern.” Then, one minute later, when we asked for understanding, he said: ”I have to think about my business.” There is no logic. It felt like he just wanted to show his power and punish us for asking. The result? Nothing changed. Ross Bautista tried, but his hands were tied. Robin Bernard simply confirmed his original decision and showed zero empathy. As long as Mr. Robin Bernard is the General Manager, we will never return to this hotel. His arrogance, empty promises, and complete lack of care for families with children and special dietary needs are destroying the reputation of this Sheraton. To other Muslim families or anyone traveling with young children: I strongly recommend choosing a different hotel. Here, your needs will be ignored if the manager does not feel like helping.

I enjoyed my stay in Crimson Resort, the room is big and spacious for families, the staff are friendly and well trained, the four pools are huge and fun and the daily breakfast is delicious. We especially enjoyed the foam party at adult pool and Crimzone pool, the playground in Crimsone, the seaweed collection activity, snorkeling and the complete amenities of the room. Cebu beach is so pretty. Big shout-out to Clint in breakfast for his very warm service to me and my daughter. Cons: - There was no housekeeping done on 2nd day of my stay which was not informed to me in advance, I think that was not professional. - They don’t allow food delivery in but the food in the resort is not that delicious to be had everyday (I tried sisig, inasal and pizza). - You need grab or taxi to go out to Cebu city (and face the jam) as the shuttle only runs 3x a day, so it’s not convenient if you want to explore Cebu.

I'm sooo happy to stay here! IMO comparing to the others, its the best! They have all you need in the hotel, but i wish i get the bathtub (ONLY SEAVIEW GETS BATHTUB BTW!)

On our first night, we checked in late due to prior commitments. The air conditioning in our room wasn’t working properly, so we requested for it to be fixed. When they couldn’t repair it, we asked for a fan instead of transferring, but they moved us to another room that was too small and 1 bed only. We then requested for an upgrade for 2 nights and paid later upon check out. Even in the upgraded room, the a/c was still not cold enough on the first night, so my niece had to slept on the floor. Thankfully, the a/c improved by the next day.

It’s so nice to be here! We are well accommodated by the staffs except for the staff who said we have a lot of request when in fact, they have to give it right away by the time we check in but we still have to request again and again. There’s no cashless when we went in the area due to maintenance and that you have to bring cash with you instead. Overall, we are still satisfied of some staff and the place especially for Family. Recommendable!

I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.

I recently stayed at the Eloisa Royal Suites Hotel for two nights. Overall, the experience was okay but nothing particularly special. The check-in process was smooth, and the front desk staff were polite, although not overly friendly. My room was clean and had the basic amenities like a TV, air conditioning, and a small coffee maker. However, the furniture looked a bit dated and the mattress was too firm for my liking. One major downside was the noise. The hotel is located right next to a busy road, and the sound of vehicles passing by — especially at night — was really annoying and made it hard to sleep. The windows didn’t seem to block out much of the noise, which was disappointing. The location is convenient — close to shops, restaurants, and public transport — which was a big plus. I didn’t try the hotel restaurant, but the complimentary breakfast was quite basic: toast, eggs, and coffee. Wi-Fi was free but a bit slow during the evenings. In short, it's a decent place to stay if you're looking for something affordable and centrally located, but be prepared for noise and limited comfort.

Suurin alaspäin on AC yksikkö on asennettu seinään, sisällä huone, joka tekee erittäin äänekästä melua , ehkä kannettava tai katto fani voisi auttaa ilmaliikenne ilman tarvetta AC yöllä. Lähi lentokentälle, joka on plus. Hyvin perus- ja yksinkertainen tila; ei vessanhoitolaa, ei päivässä huoneen puhdistus tarvitaan, ei pullo vettä, kuitenkin oli vesivälittäjä, jos sinulla on oma pullo. Omaisuus tarjoaa kuukausivuokra erittäin kohtuullisessa hinnassa. Vaihtaminen AC-yksikölle on jotain, mitä johto olisi harkittava.

What I liked: - clean room - smart TV with internet (YouTube only) access - good aircon - pool available - polite staff What I didn't like: - location - situated in a hard to find off the main road, in little dead end side road - no hot shower - no Netflix login or even browsing option on TV - WIFI password is not given by default - no kettle for hot water - if you ask for a blanket (which is basic) there is a charge - minimal amenity kit (no toothbrush and toothpaste, 1 little soap for 4 days)