Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Taipei

Excellent as always. However they stopped providing disposables which might affect some travelers. Do note that you cannot clock hilton points when booking on trip.

Excellent and very friendly service throughout my entire stay from doorman to concierge to front desk to housekeeping to restaurant to gym. Great location next to Shandao temple MRT and within walking distance to Taipei station, nice restaurants, cafes and the famed Fuhang soy milk. I also enjoyed the excellent lunch buffer at the hotel restaurant Kitchen 12 at incredibly reasonable price. But please note that Marriott Bonvoy platinum elite or higher tier members do not receive the usual executive lounge access or free breakfast if you book via Trip.com (you need to book directly with Marriott to enjoy the benefits).

Great breakfast, like many other guests have commented, not a huge variety but they have all the necessary ingredients for a filling breakfast buffet and all food taste good! Swimming pool and gym are both comfortable and huge The only problem is it isn’t too close to the metro but I come here for business trip so it’s fine for me

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

It’s a uniquely styled hotel, more of a darker colour theme, but very nice. The room and bed was a bit small in comparison The Grand Hotel which is even nicer at a steeper price of course. The location is one of the most convenient you can get, right next to all transits, booked it because it’s close to Taipei Main Station as we were travelling back from Alishan. It also has a nice shopping centre in the same building.

⭐️⭐️⭐️⭐️⭐️ Perfect for Families — Comfortable & Convenient Our family had an amazing stay here. The room was spacious enough for all of us, with comfortable beds and thoughtful touches that made our stay relaxing. The hotel’s cleanliness was impressive, and housekeeping did an excellent job each day. Location was ideal — plenty of food choices, convenience stores, and MRT stations nearby. Moving around the city was very easy. What we appreciated most was the warm and friendly service. Staff greeted us sincerely every time and helped with directions, transport bookings, and recommendations. Breakfast was varied and delicious, with options suitable for both adults and kids. Overall, a fantastic choice for families looking for comfort and convenience.

Check-in time is 3PM but we arrived at 2PM and were allowed to get the room which was a pleasant surprise. The reception staff was also nice. The room itself was spacious and clean. One of the main issues we encountered during the stay in Taiwan was lack of sound-proofing … but not at this accomodation. We could (nearly) not hear sounds from outside the room. Located nearby are multiple convenience stores and restaurants. In terms of mobility, a big YouBike lot is located just across the street and about 5-10 minutes by foot are a MRT station and a big Bus station. Overall this was a pleasant stay.

Upscalish hotel near the high speed rail station. Great front desk staff, many spoke English, or if they didn't, they used their cell phone to record your request to translate from English to Mandarin. Breakfast was disappointing: 3 sandwich options, served with a scoop of potato salad, and a cole slaw mix without the sauce in a small oval dish. There is a small self serve beverage bar (juice, coffee, tea, water). Accordingly, would recommend choosing their hotel rate without breakfast, save a few dollars and go to McDonalds about a block away. Restaurants and supermarket are about a 10 min walk. 2 self serve washing machines and 2 dryers cost, respectively, 50 NTD and 10 NTD per 10 minutes drying time.

Tianmu Star Urban Living is a serviced apartment-style hotel located in Taipei's Beitou District, offering a blend of comfort and convenience for both short and extended stays. --- 🏨 Overview Situated just a 3-minute walk from Shipai MRT Station, Tianmu Star Urban Living provides easy access to various attractions, including Beitou Hot Springs, Shilin Night Market, and Yangmingshan National Park. The property features apartment-style accommodations equipped with amenities such as kitchenettes, washing machines, and balconies, catering to travelers seeking a homely environment. --- ⭐ Guest Experience Overall Rating: Approximately 7.5/10 based on 208 reviews. Pros: Location: Highly rated for its proximity to public transportation and nearby attractions. Room Amenities: Guests appreciate the inclusion of kitchenettes and washing machines, enhancing the convenience for longer stays. Service: The staff is noted for being friendly and accommodating, with some guests highlighting their helpfulness during check-in and throughout the stay. Cons: Room Comfort: Some guests have mentioned that certain rooms have hard mattresses and low ceilings, which may affect comfort. Bathroom Facilities: A few reviews pointed out issues with water pressure and temperature in the showers. --- 🧳 Ideal For Long-Term Travelers: The in-room amenities like kitchenettes and washing machines make it suitable for extended stays. Visitors to Nearby Attractions: Its location offers easy access to Beitou Hot Springs, Shilin Night Market, and Yangmingshan National Park. Budget-Conscious Guests: Offers a balance between affordability and comfort, especially for those seeking apartment-style accommodations. --- 🔚 Final Verdict Tianmu Star Urban Living presents a practical option for travelers seeking apartment-style accommodations in Taipei. Its strategic location near public transportation and local attractions, combined with in-room amenities, caters well to both short-term visitors and long-term guests. However, potential guests should be aware of the mixed reviews regarding room comfort and bathroom facilities.

The room was not as nice as the pictures online, it was old and felt kind of dirty. Bathroom is a basic wet bathroom. I booked the place for a night with my girlfriend and was frankly disappointed. The one redeeming factor was that there were very few other gusts as most people don’t go to hot springs during the summer. The pools on the roof were okay, also felt a bit old, but we basically had the whole rooftop for just the two of us.