Libertel Austerlitz Jardin des Plantes arvostelua

Majoituspaikan vastaus: Dear Mr Guest User,Thank you very much for this kind review.We are pleased that your experience was memorable.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and meet your expectations.We are hoping to welcome you back in the future. All the best.Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: まひいいい 様この度は、当ホテルをご利用いただき、またお時間を割いて、お言葉をお寄せいただきまして、誠にありがとうございました。お客様からのポジティブなご意見を伺うことができ、嬉しく思います。私たちは、お客様が清潔感のあるお部屋とその広さに満足されたこと、またスタッフの対応に喜んでいただけたことを大変嬉しく思っております。当ホテルは、フランス産の上質なリネンを使用したベッド、個別に調整可能な空調システム、そして無料のWi-Fi接続を全客室にご用意しております。しかしながら、シャワーヘッドの不具合によりご不便をおかけしたことをお詫び申し上げます。お客様の快適な滞在をお約束するため、私たちは継続的に施設のメンテナンスに努めております。最後に、当ホテルの立地にご満足いただけたことを嬉しく思います。リベルテル・オステルリッツ・ジャルダン・デ・プランテは、パリの中心部に位置し、多くの観光名所に近く、公共交通機関へのアクセスも便利です。次回のご滞在でも、パリを思いきりお楽しみいただけることと存じます。またの機会にお迎えできますことを心からお待ちしております。Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to provide us with your review.We are very sorry you were not entirely happy with your experience. In order to comply with the regulations in France to protect the environment and reduce how much CO2 is emmitted by companies, the heating in winter doesn't go higher than 23°. It is adjustable from the remote in your room.As stated on our site and reminded in the luggage room, leaving luggage is free on the day of check in and of check out. It is not possible to leave luggage for several days in order to allow enough space for all guests and for security reasons.Regards,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Cher Monsieur,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié la proximité de notre hôtel avec la gare, qui offre un accès facile et rapide aux différents points d'intérêt de la ville.Néanmoins, nous comprenons que la taille de la chambre n'ait pas répondu à vos attentes. Nos chambres sont conçues pour être accueillantes et fonctionnelles, tout en respectant les normes architecturales parisiennes. Nous espérons que cela n'a pas trop affecté votre confort durant votre séjour.Nous espérons que vous avez pu profiter de notre emplacement central pour explorer les attractions touristiques de Paris, telles que le Musée d'Histoire Naturelle et le quartier de Saint Michel, facilement accessibles depuis notre hôtel.Nous espérons, malgré cela, vous recevoir de nouveau parmi nous.Bien à vous,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your review.We noticed that the room and bed size you mentioned did not meet your expectations. Our hotel offers a variety of room types, including more spacious Club and Family rooms, which include larger beds and extra space for your comfort. We understand that each customer has different space requirements, and our team is happy to help you choose the room that best suits your needs.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Madam,Thank you for sharing your experience with us.It's truly rewarding to know that our guests recognize the effort and care we put into their stay at Libertel Austerlitz Jardin des Plantes.We are delighted that you appreciated our attentive staff, proximity to the metro and bus stations, and our central location which provides convenient access to the heart of Paris. Our team is committed to offering warm hospitality and ensuring easy transportation options for all our guests, making their visit to the city as seamless and enjoyable as possible.It would be a pleasure to welcome you back. Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Mr Guest User,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Mr Guest User,Thank you very much for this kind review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to review your stay.We are glad you had a comfortable stay with us, we would like to mention that we do have different categories and sizes of rooms. We would be happy to find you an alternative room more suited to your requirements on your next visit, don't hesitate to ask at reception.We are hoping to welcome you back in the future. All the best.Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Ms. Xie,Thank you for the time taken to share your experience of staying with us.While we are glad to hear that you had a pleasant stay, we regret that the size of your room did not completely meet your expectations. We do offer rooms of varying sizes and categories and are always happy to assist in finding a room that perfectly suits your requirements.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Mr Pham,Thank you very much for this kind review.We are thrilled to hear about your satisfying stay at Libertel Austerlitz Jardin des Plantes.We are delighted that you found our location to be convenient, situated right next to the metro station which offers good connections to the entirety of Paris. Additionally, it is wonderful to know that our staff's hospitality contributed positively to your experience. We take pride in our team's dedication to providing a warm welcome to all our guests. Our commitment to service is also reflected in our amenities, such as the complimentary French and international press online, the Chromecast connexion, and our ecologically-responsible approach to breakfast, offering a selection of organic products for a balanced start to the day.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to review your stay.We're glad you had a great stay in our hotel.Unfortunately, it seems that you were not completely satisfied with your stay. We would like to learn more, as the satisfaction of our guests is one of our main priorities.We are hoping to welcome you back in the future. All the best.Geoffroy - Libertel Austerlitz Jardin des Plantes

Majoituspaikan vastaus: Dear Sir, Thank you for sharing your experience with us.We are pleased you had an enjoyable stay and are very sorry for any inconvenience. Please don't hesitate to inform our reception team of any issues you may encounter as we are always ready to try and find an adequate solution or take the necessary action.All of the team hope to have the pleasure of welcoming you back on many more occasions. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes