Shangri-La Rasa Sentosa, Singapore

Huoneen varustus oli vanha, mihin olin varautunut, mutta siellä oli useita hyönteisiä ja hiuksia... Palvelu oli myös erittäin huono. Menimme hotelliin suoraan risteilyltä noin kymmeneltä aamulla, ja meille sanottiin, että oli liian aikaista saada huonetta. Ymmärsimme ja menimme ostoksille. Palasimme takaisin kolmen jälkeen iltapäivällä, ja meille sanottiin edelleen, ettei huonetta ollut ja että joutuisimme odottamaan. Meille annettiin pari juomakuponkia (pelkkää colaa) hyvitykseksi. Kun valitimme hieman, he sanoivat, että he tarkistavat uudelleen, olisiko huonetta saatavilla, ja lupasivat ilmoittaa viidentoista minuutin kuluttua. Mökki-alueen viiden tähden hotellille oli outoa, ettei siellä ollut iltakuntoon laittoa eikä toista siivousta. Vastaanotossa matkalaukkuja kuljettava työntekijä törmäsi kerran lapseen ja kerran laukkuumme matkalaukkukärryineen ilman anteeksipyyntöä. Onko siellä sääntönä, että vieraiden on väistettävä matkalaukkukärryjä? Älä valitse tätä paikkaa...

Great stay at 5 stars Shangri-la Rasa, room and beds are clean. Twin rooms has bathtub + shower head above the bathtub which is a bit difficult for seniors. The walk to lobby for check in is upslope, alternatively can walk through the carpark and enter by the Sea Sports Centre gate, take lift to level 5. Part of Siloso beach is for hotel guest and has many cosy beach chairs. Spotted one adult peacock with two small peacocks in the evening hours. Breakfast spread is wide and good, can take away a cup of coffee or tea free. Many activities taking place on site too.

Overall good just the water dispenser feel dirty cannot make the milk for kids. However hotel have served hot water to our room when we requested

Probably one of the most family friendly hotel in sentosa with direct beach access. There a very good kids club where you can leave your kids for a while, while the adults have some time on their own.

One of the best stay you can ever asked, good spread of international buffet, activities and well thoughts from the staff on ground. Things like free ice cream during hot weather.

Nice location, good for family with kids. Lots of fun especially kids club. It is nice relaxing and comfortable. The cleanliness of the room is nice, just there’s no comb as amenities. 555 ⭐️💎💙🙏🏻💙Beds are very comfortable. We had a nice room with good view. Kids say that it is fun. Have variety of food selection for breakfast.

everything is good ! but start to become old , i think renovation is needed .

Best hotel ever stayed… All good, vry good services & hospitality, food also nice. Got free upgrade for the room & late checkout until 2pm. Very good experience staying with shangri-la.

Absolutely loved our stay here. Everything was excellent — the room, the service, the location, and the overall atmosphere. The staff were friendly and welcoming, and the whole experience was smooth and relaxing from start to finish. We really enjoyed our time and would definitely stay again. Highly recommended!