Vuoristonäköala Hotels in Ulan Bator

The hotel was fine and I have no complaints. I found my room to be clean and pleasant, and the service to be OK. It is conveniently located in a mall and has a convenience store right next door. They were having an issue with the key cards when I stayed there where I had multiple issues pressing the floor my room was on. I had to manually get this fixed several times at the front desk. Additionally, I don't know if they are associated with the hotel, but the coffee shop in the lobby is awful and has horrible service. My last complaint: I was asking the man who worked at the front desk to restore access to my room, given this key card issue as I had a meeting in 2 minutes I was running late to. He was trying to sell me a hotel-associated taxi that was overpriced, which annoyed me.

Ennen varaus hotelli auto lentokentälle ja hyppäsin sähköpostitse ja vahvisti lähtöaika hotellin vastaanottajan kanssa uudelleen, kun saapuin hotelliin. Mutta he vielä jättivät varaukseni. He eivät voineet järjestää hotelliauton lopussa, mutta järjestää taksin. Hotellitilat ovat okei, mutta vastaanottohenkilökunta ei ole ammattilainen.

I loved this hotel because the staff were so universally friendly and helpful, and the restaurant was just lovely. I had two great meals there. Good value for money too. My one big complaint is the room was way too hot. It was 33°C. The air conditioning didn't work. The only advice I could be given was open the window. The 3 inches it opened. Nothing worked and it did make sleep difficult. Such a shame as it puts me off rebooking for October when I go again. There is an excellent ”Walking Street” opposite the hotel with restaurants and bars, so I'll be sad to change to a different hotel. Fix the room temperature, please!

Very nice hotel. The rooms are big and the staff are very friendly. All staff speak fluent English. The breakfast is excellent and delicious. The food in the other restaurants in the hotel is also very tasty, and the food service is at a very high level. Highly recommend this hotel to everyone,

The standards of this hotel was not befitting of Novotel chain. There was no TV guide & electrical chargers were not set up properly & we had to shift the locations to charge my devices. Room was spacious & quiet expect for several tour groups designated on the same floor as ours which resulted unpeaceful nights. Service quality was acceptable but the management should seriously looked into quality & service standards of this hotel.

I love this hotel, if ever i will go back again to Mongolia i will stay here again. This is one of my most memorable trip, also love the breakfast buffet but kindly add more options. This trip is so unforgettable, it is one of the cleanest hotels I’ve stayed in my life.

DON’T BE TRICKED LIKE I WAS The listing says it is a 6 minute drive from Chinggis Khan airport, but it in fact is a 30 minute drive. It is very close to the OLD airport which is not in use anymore. They offer free airport pickup, but we stayed the night before our flight so we did not need pickup, we needed drop off. Even though we didn’t use the free pickup service, we still had to pay $25 USD for airport dropoff. I had emailed the property twice during the week leading up to our stay to ask about drop off service and never got a reply. Also, there is a lack of communication between the staff- When we arrived at the property we had to call 3 times before they finally came to meet us to get our bags, then there was confusion about what room we were supposed to get and we were taken to 3 different rooms before it was the right one. The second one we had already settled in and had a shower before they came and told us it was the wrong room. We didn’t have a car so we walked around the area to find food and there were little to no restaurants, and only a couple of very small markets, so we ended up having to order food from the property restaurant. Every room is different as we discovered from being taken to 3 different rooms. They are verrrry spacious but some are definitely in better condition than others. Fortunately our final room was the best, however there was a kitchen stocked with pots, pans, rice cooker, cook top, plates, but no silverware, no microwave, and no refrigerator. Why would you have a kitchen area and not have a refrigerator and silverware? There also was a washer in unit but no dryer. We didn’t have time to wait for our clothes to air dry during our one night stay so that was also useless. Overall, it was a cheap stay but you get what you pay for.

Good and clean hotel with very friendly staff. Breakfast is amazing.