Hotellit aamiaisella kohteessa Ulan Bator

"very friendly staff good location food are nice very good price"

"I had previously stayed at the ibis and decided to change to a hotel that was more downtown. The location is very good. The bed was good. Wi-Fi worked. Shower was nice. Desk staff was helpful. I wouldn’t hesitate to stay here again."

"Central location, 15 mins walk can reach the main square and Shangri-la shopping mall. Price good. 2 restaurants inside hotel. Room spotless clean, spacious, well equipped. But pre-ordering of taxi to airport is not available and staff can only call on the spot when transport service needed (uber like apps in Mongolia is not user friendly). Please note that the ride between airport and city centre (where this hotel is located) can take 1.5 hr long as there's serious traffic jam around the city centre."

"This location of this hotel is quite strategic considering the number of restaurant, pubs and food outlets nearby provided you are willing to do some walking.. Hotel room is clean and service is commendable. I wish to highlight one particular front reception staff for special mention.Her name is ERDENEKHISHIG. She was kind & helpful and would go out of her way to provide service and assistance like calling a cab on our behalf. However this hotel also has her shortcomings. Breakfast is too basic and monotonous. Bread which is the most universal item is not available. Also check out time at 10am is ridiculously early. It also puzzles me that this hotel still provide smoking rooms which is totally umnecessary as the current trend is towards non smoking rooms for the whole hotel. I hope my positive feedback will help your hotel to upgrade her image further."

"Really Disappointing Communication, But Decent Hostel Overall I contacted the hotel through Trip.com a week before my arrival but they never responded. I also sent two direct emails with no reply, and when I tried calling, the number didn’t work, not even when a Mongolian with a local SIM card tried. They claim to offer a shuttle service, but my request was ignored, then rejected bia trip.com, and I had to arrange my own transport. Only ONE HOUR BEFORE my flight departed did they finally message me saying they could arrange it, which was far too late to be useful. Also they couldn't be trusted at all. Communication and customer service were extremely extremely poor. Wondering if they ignore requests on purpose and they just cant be bothered replying to emails and messages? My check-in was quite late, around 1:00 am, and since their website says check-in is only until midnight, I just wanted confirmation it was okay, but they ignored all my messages. That said, the hostel itself is decent. The capsule beds are comfortable, even though my USB charger did not work. The showers are ok, and breakfast was ok too. Special thanks to the morning reception ladies who were kind and helped me get a Unitel SIM card. To be noted that it is not even allowed to drink alcohol in the lobby, not even to quietly have a beer with someone else. I understand it is not a party hostel, but this rule feels a bit exaggerated. Left after 1 night and went somewhere else where they offered a much better service"

"The Hotel has seen quite a few years. However, it did age very well and is very good maintained. I enjoyed it more than the Hotel I stayed at before, which was 3 times more expensive."

"I loved this hotel because the staff were so universally friendly and helpful, and the restaurant was just lovely. I had two great meals there. Good value for money too. My one big complaint is the room was way too hot. It was 33°C. The air conditioning didn't work. The only advice I could be given was open the window. The 3 inches it opened. Nothing worked and it did make sleep difficult. Such a shame as it puts me off rebooking for October when I go again. There is an excellent ”Walking Street” opposite the hotel with restaurants and bars, so I'll be sad to change to a different hotel. Fix the room temperature, please!"