Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty17.9.2025
Vieraskäyttäjä
We had an exceptional stay at this hotel! The staff were incredibly kind and accommodating, patiently waiting for us despite our late arrival and proactively reaching out via email to ensure everything was set. The hotel is spotlessly clean, the surroundings are breathtakingly beautiful with a natural charm, and the onsen was a delightful experience. The beds were also wonderfully comfortable, making our stay truly relaxing. Highly recommend this gem!
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Hinta yötä kohden alkaen:186 EUR
Lähetetty18.12.2024
NMV
Our overnight stay at this hotel in Kusatsu was simply the best we've experienced in Japan. We arrived a bit early and we were allowed to check in before 3 as there was a room available. The service was excellent, and the room was spacious, complete with all the amenities we needed. Although the shower was located downstairs in the private onsen, it was never crowded, and I had the onsen all to myself. The hotel also provided us with yukatas, adding a lovely traditional touch to our stay.
Breakfast was served in our room in the morning, and the staff graciously accommodated our request to change the breakfast time, as we wanted to visit an onsen that opened at 9 AM. The hotel was impeccably clean, and we slept like babies that night.
I would love to stay here again on our next visit to Kusatsu. とても良い所でした、有難う 😊❤️
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Hinta yötä kohden alkaen:47 EUR
Lähetetty26.2.2026
clekagi
i had a really good stay ! the room was so big and comfortable, there were 2 beds and a tatami. also, i had the public baths for myself everytime i went. the staff was very nice. i can only recommend !
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Hinta yötä kohden alkaen:83 EUR
Lähetetty23.12.2024
JaQw
We stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
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Hinta yötä kohden alkaen:182 EUR
Lähetetty25.12.2025
Vieraskäyttäjä
Room & vibes
Stayed in a traditional tatami room and it was so Japanese in the best way – futon, tatami smell, the whole ryokan fantasy.
Super cosy, perfect if you’re here to soak, chill, and live your best onsen‑town main‑character life.
Buildings & facilities
Hotel has three blocks, all connected via the main building, so you’ll always pass through it anyway.
Most of the good stuff – hot springs, buffet etc. – is in the Annex building where I stayed, so it was really convenient, just no Yubatake view (that’s only for the main building rooms).
Location & mini shopping zone
They literally have their own shopping area on the first floor of the main building, right by Yubatake and the hot spring street, so you can roll out of the hotel in yukata and start browsing.
Super easy to snack, shop, then hop back into the onsen without feeling like you “went out”.
Transport & walking in snow
There’s a shuttle bus to the nearest public transport stop, so luggage days are easy.
You can walk it in under 10 minutes, but in snow season the road gets icy and crazy slippery, so honestly not recommended unless you trust your shoes (and your balance).
Staff & service energy
Hotel staff are amazing – super friendly and actually proactive.
Besides Japanese and English, some staff speak Mandarin and will just switch to it to help you out, and they’ll even offer to take photos for you before you have the chance to ask, which is perfect for solo or shy travellers.
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Hinta yötä kohden alkaen:264 EUR
Lähetetty3.1.2026
Chayaphol Leeraphante
The hotel is very popular among the Japanese traveller. Lots of Japanese with very limited foreign traveller. The communication can be a bit difficult at the hotel.
The room were cleaned but there is limitation of daily cleaning of the room. They only take trash out and change towels. The policy is to clean the room every 4 days.
When the hotel is fully occupied, there is a problem with the scarcity of hot water. We have to wait for hot water to be reproducing 2 out of 3 nights we stayed.
The buffet is very crowded and the food are pretty much the same for all 3 nights we stayed for both breakfast and dinner. Our highlights are the crab and the beef station for dinner and the live onigiri station for breakfast.
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Hinta yötä kohden alkaen:131 EUR
Lähetetty4.1.2025
Vieraskäyttäjä
Booked the Japanese style room with toilet. Shower room has to be shared on the 2nd floor. Room has no amenities at all. Basic hair dryer and hot flask are in the communal area. We had to set up the bed ourselves. Room was dusty and was freezing cold even tho there was heater from the air con on winter’s night. There’s instructions to learn how to kill the stink bugs. The hotel facilities are good but the overall experience wasn’t good.
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Hinta yötä kohden alkaen:51 EUR
Lähetetty11.4.2025
Ngek
Good point 1 Varieties of indoor and outdoor onsen,both separate and mix gender.
2.Breakfast and Kaiseki dinner are very good quality of food.
3. The classic style of 180 years old buildings and long history of the hotel( 300 years old)
4. Though the building looks old but it is in good maintenance except indoor onsen pool needs some paintings
5.Drinkable natural hot mineral water from mountains.
Poor point
1. Price is quite high.
2. The layout of the buildings quite complicated.
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Hinta yötä kohden alkaen:173 EUR
Lähetetty20.11.2025
Vieraskäyttäjä
酒店距離草津中心區不遠,由草津巴士站步行約8分鐘可達,我本訂了日式房榻榻米,但配給了雙床房,房間空間大,兩面有窗,酒店大浴場寬敞,只是露天池略見小,只可容納3-4人,晚餐是日式料理,但款式和份量不多,食材亦不見特別,員工有禮,亦有接駁車送往草津巴士站。整體而言,這價錢可再與其他的先作比較再決定。
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Hinta yötä kohden alkaen:88 EUR