Riveria City near KL Sentral with Sky Infinity Pool by COBNB

This is the worst booking ever. The room is extremely unclean and facilities are poorly maintained. Getting to the location is not the issue, but because this is managed by an external party, COBNB, that rents out rooms for AirBnb and short stays, they do a really a bad job at hosting. There’s a tremendous lack of communication between COBNB and ground staff, and I was denied entry.  My check in was significantly delayed as a result and the ground staff even asked me to pay an additional amount. It feels like extortion.  Upon alerting this issue to them, they claimed that this incident didn’t happen. It’s corrupted in short. If you are prepared for this, you can book this poorly maintained room with faulty devices - faulty hair dryer, heater not working well. Worst of all, you will get a room that overlooks the cemetery. I’m not kidding.  Book at your own risk - this is indeed a room from Hell.

設備全新，服務跟不上

Very new apartment with an amazing swimming pool. The room was very clean. Very close to the Sentral Mall.

預訂的人自己留心，這家會發個連結讓你網上付按金，這年頭誰敢，店家的説明裡也不標註，協商退款也拒絕，不過攜程客服挺給力的，幫我爭取了點補償，反正自認倒黴了