Hotel Stripes Kuala Lumpur, Autograph Collection

Overall service was excellent! Stayed at this hotel for 5 nights and they cleaned our room every day. This trip was meant to celebrate my wife's birthday and the hotel gave us a complimentary cake and decorated the room with some balloons. Thanks for welcoming us with the gift! There is also a medium-sized gym that opens 24hrs and a rooftop bar that has an unblocked view of the Menara KL Tower!

Service is ok, facilities are great with swimming pools and gym room, food is okok but I think it's halal since I couldn't find any pork related food there. Overall it's a great stay.

Hotel location is great Walking distance have many cafe and restaurants LRT & Monorail is nearby Nice rooftop pool and SkyBar views Room not too big but very spacious and comfortable Breakfast is served limited options Hotel valet parking RM10.00 per stay The staff are friendly and always with a smile on their face Appreciated the thoughtful gesture of slice of cake from Hotel to celebrate birthday

Location - walking distance cafes 🫶🏻, LRT Staffs - friendly & helpful Room cleanliness - 80% Breakfast buffet - tiada kuih muih melayu, tiada noodles station, no indian food even roti canai 🙂↔️ etc. LBNL - thanks trip.com for d complimentary cake & balloon for my husband’s 🥰

Location is great. Nearby plenty of eateries. The skybar/pool area is quite cramped as it is not spacious enough to cater the no. of pax (I guess because we travelled during the peak vacation season). Breakfast is served delicately as you get to pick your preferred food. Room wise not many amenities, they provide the basic ones, you need to request for others.

It’s been a while since my last trip to KL, and I was looking forward to a relaxing stay. The hotel is located in a nice and relatively quiet area. The surroundings are not too crowded, and you can even see the KLCC from the street outside, which is a pleasant bonus. The parking system is a bit unique—it uses a car lift, and guests are required to pay RM10 for staff assistance to park the car. While this may be convenient for some, it might not suit everyone’s preferences. The room was clean, but I found the sink placement (outside the bathroom) to be a bit inconvenient, as water tended to splash and get the surrounding area quite wet. The working table came with a very basic chair, which felt a little underwhelming for a hotel of this standard. Housekeeping is managed by foreign staff. My mother, who doesn’t speak English, tried to request a towel in the morning. Unfortunately, there was a misunderstanding, and the staff thought she was opting out of room cleaning for the day. As a result, when we returned to the room at 11pm, we were surprised to find it had not been cleaned. I contacted the operator to clarify, but he only spoke English and couldn’t understand my question in Malay. He explained that guests must inform the operator daily if they would like their rooms cleaned. This was quite surprising to me, as I’ve never stayed in a 5-star hotel that requires such a daily request for housekeeping. Overall, while the location is good and the hotel has potential, the service and communication process could be improved. It was not the experience I was expecting from a 5-star hotel.