KL Starlight Suite @ Mercu Summer Suite KLCC

Varasin huoneen, mutta saapuessani he sanoivat sen olevan täynnä ja pyysivät minua lähtemään. He eivät antaneet minun kirjautua ulos. Millainen yritys?

The hotel is cheap, but the bed cleanliness was disappointing. After sleeping, my skin became very itchy and I suspect there may be dust mites or hygiene issues on the bed. Budget hotel, but cleanliness should still be taken seriously.

A lot of bed bug...cannot slept on bed ....we slept on the floor...bug bite us everywhere

We stay 2 days first day no toothbrush no tea bag and i whatsapp they give me toothbrush but no give tea bag,we all 4 adults but just give 2 towels,no tissue at living room,black and moldy bathroom walls,the corners off the wall has lots of cobwebs,windows room also dirty

I spent a day and a half there. The owner greeted me in the early morning, but with a sour face. The washing machine wasn't working, and a supposed friend came to check it and rudely told me, breathing heavily, that it wasn't working either. They washed my clothes somewhere, but the clothes came back dirty and smeling bad..; it seems like they only washed them with water... impolite people! The location is good but you can find other better place for same price

Sorry.  Your service so bad. Your pekerja not friendly with client.  I’m book suite have 1 bedeoom, 1 living room and 1bathroom. But he gives me just room not same with my booking.  Your room so dirty and bad. Yor toilet so bad. Tq

clean , near to every where

The towel they provide not enough. Main door looks unsafe. The wash not clean and the toilet bowl all very dirty and unhygienic.

The cabinet door is spoiled and the door is not place properly. The main entrance door latch is spoiled. Living room smelly without turn on the air conditioner. The bath room window surfaces are greasy and mold. The bed sheets need to be replaced a new one. Parking need to pay by customer. Check-in process needs to be improved because customers have to call the foreign workers who is unable to speak well.