Axon Residence Kuala Lumpur KLCC Pavillion BB

Not informed about the RM200 deposit, the check-in process was very slow, it took almost an hour to meet with the staff (a Bangladeshi citizen dressed in ordinary clothes) to check-in to the apartment

I recently stayed at Avon Residence, and while there were some positives, my experience started off on a frustrating note. Upon arrival, I was asked to pay a security deposit, which was not mentioned on the website. While I understand the administration’s concerns, they refused to hand over the keys unless I paid it. This policy could easily be implemented at check-out instead. When I finally got to the room, it had an unpleasant smell. Although the staff cleaned it while I waited, this was inconvenient, especially as I was tired and hungry after my flight. On a positive note, the location of the infinity pool was amazing, and the view was absolutely stunning. I took some great photos, which made up for some of the earlier inconveniences. However, better communication and preparation would have made the stay much more enjoyable.

The instruction for parking at axon residence not clear. I need to pay rm130 for 3 day,, parking not provided by axon residence

1. Room not clean. There are stains on pillow case & sheet 2. Water cannot flow off in bathroom 3. Long queue for the lift 4. Check in procedures not clear 5. Pillow for single bed is flat Will not recommend this hotel, oh well, it's not even a hotel. It's a service residence managed by bunch of unprofessional people

The price for a night is cheap. But the cleanliness is terrible, especially the bed sheet and pillow is dirty. I totally cannot enjoying a night to sleep.

這是我住過最差的酒店，衞生狀況令人無法接受！ 這家酒店的衞生狀況簡直令人作嘔！房間臟亂不堪，被單和床單上居然還有明顯的污漬，看上去根本沒有清洗過。浴室也很臟，地面濕滑且散發異味。 我對酒店的清潔和管理感到極度失望，這是我住過最差的一家酒店，完全不符合基本的衞生和服務標準。入住後我根本無法入睡，因為衞生條件實在太差！這樣的環境讓人覺得根本不安全。 強烈不推薦這家酒店！如果酒店管理層不改善清潔和服務水平，建議大家千萬不要入住，避免糟糕的體驗。