Tropicana Residences Kuala Lumpur by ALMA

1. 入住退房非常麻煩，全程半個小時，還要等他們樓下的兩個人確認了再上去登記入住，還有收取300馬幣按金（約500人民幣） 2. 房間沒有紙巾沒有礦泉水 3. 問客服要東西半天不回，問了房間號後，後面就沒回消息了 4. 你以為的雙子塔邊上實際酒店裡沒幾間房能看得到 5. 有一點點不按他們規定300馬幣定金無情地給你扣掉 毫不誇張，有史以來最差的酒店

The staff was very helpful and nice, but the management and setup of the accommodation is not great. They are understaffed, there’s no default daily room service; they will knock in the late afternoon and check if you need room service. Otherwise you have to text a number and ask for room service. But there’s no heads up about this. We expected daily room service without asking for it. There are only 2 big towels provided. There’s a smell coming out of the toilet. The floor and rug had stains. Check-in is a bit weird with 2 guys standing at the entrance and checking for your name on a list on WhatsApp. Then you head to the 8th floor into a room for check-in.

Very affordable price with this strategic location. Worth to stay !

Great stuff and location

It's good place to stay cation and and I enjoy my travel. The staff help full

很好就這樣ok