Sendai Hotels with Kylpyammeita

"Room is quite big and comfortable, beautiful lobby. The room had double-layered curtains with sheer drapes, which was a very thoughtful touch. Even when the morning sunlight was bright, it didn’t feel harsh. The only pity was that we didn’t get to try the hotel breakfast this time—hopefully, we can enjoy it on my next visit. It’s a hotel that makes me want to come back again~"

"Staff speaks English. Public bath on top floor. Good sized corner superior room with nice view. Comfortable mattress. Would be good if the window in the bathroom has adjustable shade for privacy and view. Breakfast area crowded"

"We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel."

"It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks."

"Modern and new hotel located a short walk from Sendai station and Loople bus stop. Relatively small rooms but comfortable. Particularly enjoyed the separated dry and wet areas in the bathroom with onsen style faucet and tub. Complimentary coffee machine available from 1300-0100 and help yourself to bath amenities available in the lobby."

"Location is great, walkable to shops, trains, parks and attractions. Room is basic and a little noisy/light, good shower/bath area. Some free amenities at front desk and no issue with luggage storage, coin operated laundry worked well. We declined cleaning after the first night as wasn't very well done, however had fresh towels every day"

"I had a pleasant stay with my friends for 7 days. The price was so good that we decided to have our own room for each of us. The size is decent, I could wide open my large luggage without any trouble walking around the room. The location is not bad, like 10mins walk from the JR Sendai Station, and quite close to the most popular restaurants in Sendai."

"It was a perfect stay. Everything including amenities, services, beds, facilities was awesome. Room is very clean and new, employees are so kind. Especially, we had left our belongings in the safe, and realized it after we arrived at tokyo. We made a call to this hotel and the manager handled this situation very professionally! They made a delivery to tokyo, which arrived early in the next morning, so we are now at narita airport without stopping by sendai again!! Definitely willing to stay here again if I have a chance to visit sendai again. Thank you so much!"