Itō Hotels with Kylpyammeita

"Stayed 2 nights at this lovely place. Hotel was very near the train station and within walking distance to many restaurants and cafes. The staff at this hotel were warm and I felt really taken care of. We were able to understand each other with simple English and Japanese. My room was spacious and had a great view of the sea and sunrise! The onsen in the room was big and I had a good time soaking in it. On my check out day, the staff gave me a back of kiwis that were farmed by the owner of the hotel. Would love to come back here again when I have chance!"

"Comfortable and modern onsen hotel with private baths in rooms, tasty and unique dinner and European style breakfast. In the room there are towels, yukata robes, some hygiene supplies except teeth brushes because the hotel tries to reduce plastic wastes. The hotel gifted a set for face and tea for a booking on a particular website. The hotel approximately in 10 mins from train station, and close to the sea."

"In whole, this is a good hotel~ the staff are nice and they help us to call a taxi. However, the public transport is very inconvenient in Ito, so maybe travel by car is a better choice"

"It’s a traditional style onsen hotel, the decoration is a bit too old compared to the photos of the official website though I think it has been renovated. The onsen was okay and didn’t look clean because of the old renovation. The toilet inside the room had a bad smell."

"Kira no Sato is the best hotel I’ve ever stayed in Japan, period. I’ve never stayed in a traditional Japanese style hotel but it totally blew my mind. The gardens, onsen, guest rooms, restaurants…everything’s exquisite. It is like an onsen theme park. 5-star service the minute since you got on the hotel’s shuttle bus. There’s stairways leading up to my room. Hotel staff offered to help me on their own. The room is mainly made of wood but it is kept in excellent condition. The bed is large and soft. The food beats 90% of Japanese hotels I’ve stayed in."

"Great place! Rooms are delicately designed, onsen is cute and you have almost an hour private (but check-in early to take the best time slot). Staff is friendly and speaks English."

"很不錯的旅館，是中國老闆開的，離城崎海岸、大室山都很近 房間很乾凈，價格也不貴，一樓有一些公共區域，可以熱飯啦、吃吃早飯，二樓是住所，還有小陽台，也很安靜，床也是軟的，睡得很香 我不小心落了東西在酒店裡，他們也幫忙寄回了，還沒有收我郵費，真是很熱心腸👍我一般不寫評論，這個旅館真的很推薦給大家，所以才寫了"

"I stayed at Izu Ippeki Lake Lakeside Terrace for 5 nights booking though Trip.com. Be warned that problems may occur when booking through travel websites such as this one. I booked a standard room with no meals. What I did not know however, was that this reservation did not include any room cleaning services for the entire stay, no taking of garbage or towel replacement, no bed making, nothing at all. When I contacted the travel website to show my disappointment, they immediately contacted the hotel requesting a full refund. I did not expect a full refund for my entire stay. What I did expect, was for someone to acknowledge the fact that this important piece of information should have been indicated someone on the online reservation confirmation. Neither the travel site nor the hotel would acknowledge this. The travel site replied with a response from the hotel, saying that I was a regular guest and knew about this “regulation”. It’s true, I have visited Izu Ippeki Lake Lakeside Terrace on several occasions when housekeeping services were not included. However, this was clearly indicated on the reservation, and I stayed during the COVID STATE OF EMERGENCY, when it was standard practice for many hotels to exclude cleaning services. My recent stay was at the beginning of August, WHEN THE STATE OF EMERGENCY AND COVID RESTRICTIONS HAD BEEN LIFTED. It is no longer standard practice to exclude cleaning services at hotels in Japan. The hotel stated that I visited the front desk every day to get towels and never mentioned the need to clean the room. This is untrue. I only came to the front dest 2 times during my stay, and this is because room cleaning staff entered my room on 2 occasions, so I was expecting them to clean or take out the trash, but they did nothing and left. I expected them to return, however, they never did. The bottom line is the hotel is responsible for communicating their services to customers, especially after covid restrictions have been lifted. Blaming guests for their lack of communication is completely unprofessional. Now in regards to the hotel itself, I have stayed here on several occasions, I find it to be perfect, mainly because of the location and modest room size. The hotel is conveniently located near Lake Ippeki (Ippekiko) and there is plenty of nature and a few trails in the area. You can step out the door and be on a simple hiking trail within minutes. It’s a very quiet area and very good for children and families. Though the hotel is dated, the rooms are all quite large and include a living room, kitchen with cooking supplies and dishes (but no forks or spoons), a large bath, and both Western and Japanese style bedrooms. Some may be discouraged by the age of the hotel (it’s quite old and could use some renovation), but if you don’t mind that, then I would highly recommend staying here. One point that I need to mention is in regards to the bedrooms. The hotel has replaced their blackout curtains with super thin curtains which allow sunlight to easily shine through. We were woken up at 5:00 am every morning because of the bright sunlight in our room. If you’re a light sleeper, please take note. I wish management would consider this. Also, it’s highly recommended that guests come by car, public transportation is very inconvenient in the area. Overall, Izu Ippeki Lake Lakeside Terrace is a very convenient place for a reasonable price. I will definitely be staying here again in the future, but hope that they act with a little more professionalism and consider the fact that the covid state of emergency ended long ago."

"位置：距離伊豆高原站步行20分鐘左右，建議可以提前和店家發郵件聯繫接送服務。 我們這次入住的是101號房間，有一房一廳，浴室乾濕分離，衞生也打掃得很好。 服務：入店後，店家小姐姐很熱情介紹了入住須知，洗護用品去也有pola 雪肌精 DHC等可以選擇，按需拿取，除此以外 還貼心準備了小孩子用的拖鞋，泡澡用的刷子等物品。 配置：這次定這家酒店就是看中了他家的温泉♨️私湯，有兩個私湯，衹要沒有人都可以包場使用，但不能提前預訂。內部同樣有提供小孩子用的小凳子等物品，讓人感覺很貼心。遊玩一天和朋友享受有私密性的温泉太讚了👍 餐食：我們這次預訂中有包含兩餐早晚飯，早餐有西式日式，值得一提的是晚餐提供的壽喜鍋非常好吃，食材很新鮮，份量也很足，店家大叔也會和你耐心介紹，幫忙。 加分點：館內有一衹叫做“SOCKS”（襪子）的小狗 非常可愛，很乖可以摸，看起來被店家照顧得很好。有點像遊戲裏的NPC，在館內不經意就會轉角遇到它[Love][Love]已經推薦給了身邊朋友，大家有機會來伊豆玩可以選擇這家酒店。"