Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty30.12.2024
Anonyymi käyttäjä
もう一泊したかったくらいインテリアや雰囲気などとても素敵なホテルでした。美しいものが好きな女性にぜひお勧めしたいです。スタッフの女性も安心感のある優しい対応で大変居心地の良い滞在ができました。朝食も手作り感がある料理で器もこだわりを感じ、一つ一つに感動しながら頂きました。このホテルに泊まるためにまたザグレブに訪れたいです。ありがとうございました。
Näytä lisää
Hinta yötä kohden alkaen:114 EUR
Lähetetty9.9.2025
Vieraskäyttäjä
버스터미널 근처라서 플리트비체 갈때 엄청 편함
트램도 바로 앞에 있어서 시내나가기 편함
위치는 최고 !
근데 호텔안에 먾지랑 벓레 개많읆 숙소 밝꿁잙맑잙 목 앍픈게 다 나았읆
그리고 3명 자서 추가 소파베드 있었는데 일관성 있게 3일 내내 수우거ㄴ을 두우개애만 넣엏줳음
조식 먹는 곳은 걸어서 3-5분 거리에 있고 그냥 한번 정도만 간단하게 먹어봐도 괜찮았음 조식 추가는 비추
직원들은 진짜 진짜 진짜 친절함
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Hinta yötä kohden alkaen:97 EUR
Lähetetty5.10.2024
Vieraskäyttäjä
Fantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
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Hinta yötä kohden alkaen:96 EUR
Lähetetty13.7.2025
Howtowinthelottery
Located about 15-20 minutes walk from the central bus station or about 5 minutes via taxi. A mix of tram and walking would take you 15-20 minutes.
Surrounded by a pizza takeaway, coffee shop, bakery and mini mart.
About 20 minutes walk to the main town centre or take the tram just outside the hotel. You can take a taxi which is generally outside.
The surrounding area is safe but looks a bit run down because of graffiti.
The hotel reception is immaculate. Customer service is really good and you can leave your bag if you check in early (3pm check in). The first floor has a pool (free), limited gym (free) and spa (paid). Restaurant and bar at the ground floor.
The room is immaculate but looks a bit dated. King size bed is very comfortable and a bonus. Blankets are comfortable and weighted. Air conditioning is strong but a bit loud.
Kettle, free coffee/tea, complimentary waters, iron/ironing board, hair dryer, robes/slippers, and towels available.
Shower is strong with two different heads. The shower sprays everywhere on the outside floor due to a poor glass shower curtain.
Noise? Rather quiet but can hear noisy people shouting in the corridor.
TV is old and dated.
Plugs on both sides of the bed (European style).
Overall, a decent hotel for the price.
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Hinta yötä kohden alkaen:94 EUR
Lähetetty31.12.2023
Guwenqin
住了兩天,沒有服務,客房浴巾衞生根本沒有打掃!帶孩子去游泳池,服務員的態度極其惡劣,衹針對中國人,一屋子人,非説我們説話聲音大,特意錄了視頻,壓根兒不是我們的聲音,特別過份!感覺對中國人種族歧視了有點!不滿意這裏的服務!提供一段泳池視頻,大家可以看看到底我們怎麼吵了,把按摩SPA安排在泳池邊上,又不是泡澡,怎麼可能沒有聲音!入住時候你可以寫清楚不允許孩子入住,游泳不允許出聲的聲明啊!太可笑了,這視頻裏基本我們的孩子沒有任何聲音,服務員進來就直奔我們讓我們提醒孩子小聲,可是我們壓根沒吵!一次一次的!這是體驗感最差的酒店!
服務:幾乎沒有服務 更換毛巾 打掃衞生都沒有
衞生:還不錯
環境:實話實説環境還OK的
設施:也還可以
Näytä lisää
Hinta yötä kohden alkaen:97 EUR
Lähetetty16.7.2025
Vieraskäyttäjä
One Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
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Hinta yötä kohden alkaen:107 EUR
Lähetetty22.10.2023
Huanggongzai
離機場很近,十歐元就夠了,不需要提前約,優步隨時可以叫到車。就是去市裡面有點遠。早餐還可以吧,有中國人能吃的烤腸香腸累的食物。
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Hinta yötä kohden alkaen:72 EUR
Lähetetty18.7.2024
Vieraskäyttäjä
The hotel is very close to the town centre. There are many good restaurants around and the hotel staff are very friendly. The junior suite is very spacious and clean. Will book again if we visit Zagreb again.
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Hinta yötä kohden alkaen:90 EUR
Lähetetty12.6.2023
Vieraskäyttäjä
Staff is nice and helpful, breakfast is so nice with different varieties 👍🏻we will come back definitely
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Hinta yötä kohden alkaen:92 EUR