The Anya Hotel, Gurgaon arvostelua

Me and my group had a pleasant stay. Will rebook for the next trips

room not as expected, all furniture and walls are very old and dirty old thing i like is the bed quality and shower.

ホテルに入る手前に屋台のような店が並んでおり、地元の人で賑わっています。そうしたこともあり、車（タクシー）だとちょっと入りにくいです。朝食はベジタリアンを意識した感じ（インド人が多いのかも）でベーコンやソーセージのようなものはなかったのと最後に日に今日はコーヒーはない（3泊にうち1日ですけど）といわれたのが残念でした。問題はありませんが、特段すぐれたところもないといったで、値段なりといった感じだと思います。

Great service and falicities.

A Disappointing Stay I had a thoroughly disappointing experience at this hotel, and I regret choosing it for my stay. Here’s why: 1. Poor Communication: Despite sending multiple emails and attempting calls to request a late check-in, I received no response. When I brought this up with the reception, I was told they were “too busy” to reply. This lack of professionalism was unacceptable. 2. Confusing Location: The hotel is poorly marked, with no clear signage or entrance indicators. I wasted a lot of time figuring out where to go. 3. Room Key Issues: My room key stopped working every other day, forcing me to repeatedly visit the reception to have it reactivated. This was highly inconvenient. 4. Rude Staff: The hotel staff lacked basic courtesy. Their demeanor was rude and unhelpful throughout my stay. 5. Unreasonable Interactions: At 4 a.m., while waiting for a cab after my wife’s early flight, I was abruptly asked if I was checking out, which made me feel rushed and unwelcome. 6. Paid Wi-Fi in a Superior Room: This was the first hotel I’ve stayed at where Wi-Fi was not complimentary in a superior room. Despite paying extra for an upgrade, there was no discernible difference between the standard and superior rooms. 7. Forcing Breakfast to Access Wi-Fi: I didn’t want the hotel’s breakfast, but I was essentially forced to pay for it if I wanted Wi-Fi access. This is unacceptable and exploitative. 8. Basic Amenities Missing: Upon checking in, there was no shower gel in the room.

Excellent place

Felt the Hotel don’t want repeat customers Restaurant Staff and cleaning staff were very good, helpful and professional but reception personnel were awful, non-responsive, unprofessional and unattentive. On multiple occasions, I went to inquire from reception staff but they kept on talking among themselves without bothering to respond. Airport transfer is mentioned under popular ameneties for which I went to inquire, not even bothered to look at my face. They continued talking within themselves so I left. They need a good customer service training. Thank made me feel as if I am staying at the Hotel for free, no respect and value for customer. For sure I will not coming back gain here in this life, not sure even in the next life. I hope the management will take my feedback positively and pay attention on the customer service at reception. Good luck.

The staff were unpleasant and did not provide a good level of service. The quality of the hotel was nowhere near 5 star level as it was unclean, had dirt marks, a stained kettle, stained bathtub and floors that had not been cleaned for some time. We had arrived at 8pm to check in and upon arrival, they had assigned us to deluxe rooms when we had paid for superior rooms. Horrible experience and I would not recommend.

Our stay at The Anya Hotel, Gurgaon, from 11th September to 26th September 2024, was truly exceptional. From the moment we arrived, we were greeted with warmth and professionalism, setting the tone for a memorable experience. Overall Stay: The overall stay was excellent. The hotel’s ambiance is a perfect blend of luxury and comfort, making it an ideal retreat in the bustling city of Gurgaon. The location is superb, offering easy access to key attractions and business hubs, which added to the convenience of our stay.

total indifference to the guests, total lack of services, absolutely no care, restaurant with very poor choice, if you ask for something, such as drinking water or a taxi no one will ever help you. we asked to book a taxi at 5 am, for the airport, the consierge assured us that he had booked the and instead, at 5 there was no taxi. this was just the first, in a long list of lies that they told us. they are all absolutely unreliable. Never again at the Anya hotel.

Excellent place, Loved it Stayed for two nights at this family owned hotel that is close to the Taj Mahal. It's in the middle of Agra, so you'll hear the sounds of the city 24/7, but it is located a block from a main street so not as noisy as other nearby hotels. The rooms were clean, staff was friendly, and you have access to sit and relax on the rooftop which was decorated nicely. They offer breakfast, lunch, and dinner that is cooked by the family. You sit on the balcony with the other guests and socialize while eating. All of the guests during my stay were mainly from Europe and pleasant to talk to. The hotel also offer transportation and tour guide services. I signed up for a Tuk Tuk driver named Baloo and a tour guide named Adil to take us to the Taj and Agra fort for a day. When you get to the Taj, expect to be mobbed by men offering to be your photographer. I refused them and Adir took our photographs for us instead, did a wonderful job I might add. If I ever made my way through Agra again, I would definitely book this hotel again.

Perfect Comfy Stay I have lived at this place for long durations of time and I must say that it is a gem to find. I like the location and the convenience of this place. The staff is welcoming and very cordial. They go above and beyond to make your comfortable stay experience 5 stars. The restaurant at the hotel doesn't serve alcohol but I was told that it is in the works.

Hotel was good but this rating is for mmt. I was eligible for 15% discount on axis credit card. But mmt was throwing error whenever i was applying the coupon. But as soon as i did without coupon it worked

Everything was upto the class and very supportive staff and shout out to the reception guy. Cannot recall his name. The one who do the night duty. Additional gym equipment can be added.