Hotellit kohteessa Jinjiang District,Chengdu41.4 % vierailijoista valitsi tämän alueen
33Ks2025.12.24
For a four-star hotel, there are a few areas that could be improved, but because of the excellent service provided by the staff, I would still give Four Points by Sheraton Chengdu Chunxi Road a 5-star rating.
We checked in on 13 December and initially found that the room safe was not working. The front desk staff, Mr Joey Yang, handled the situation very professionally by arranging a room change and even offering us a complimentary upgrade. His quick decision and helpful attitude were much appreciated.
During our stay, we experienced a few issues, including food delivery coordination, a temporary phone malfunction, and a toilet problem that caused an unpleasant smell. Despite these inconveniences, the staff consistently responded with patience and responsibility. Mr John Tang later assisted us and suggested another room change immediately. He personally escorted us and arranged a panda doll and fruit as a goodwill gesture, which left a very positive impression.
On the bright side, the breakfast spread was good with a wide variety of options, especially the Assam milk tea and live noodle station. The laundry room was also modern and very easy to use, with detergent provided.
Overall, the customer service truly stood out and made a big difference. We sincerely appreciate the efforts of Mr Joey Yang and Mr John Tang. With some improvements to facilities, this hotel has great potential to be even better.
This hotel may not be located in the downtown area. But it's just across from a great museum, the Guang Hui Museum. It hosts an extensive collection of 20th century Chinese art, the best I have ever seen. For the mall rats, there is a huge one within 10 minutes walk away. Transport is not an issue with a subway station of the main #1 line within a couple hundreds of meters.
Ylivertainen
388 arvostelua
9,5/10
Hinta alkaen
168 PLN
yöltä
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This hotel may not be located in the downtown area. But it's just across from a great museum, the Guang Hui Museum. It hosts an extensive collection of 20th century Chinese art, the best I have ever seen. For the mall rats, there is a huge one within 10 minutes walk away. Transport is not an issue with a subway station of the main #1 line within a couple hundreds of meters.
For a four-star hotel, there are a few areas that could be improved, but because of the excellent service provided by the staff, I would still give Four Points by Sheraton Chengdu Chunxi Road a 5-star rating.
We checked in on 13 December and initially found that the room safe was not working. The front desk staff, Mr Joey Yang, handled the situation very professionally by arranging a room change and even offering us a complimentary upgrade. His quick decision and helpful attitude were much appreciated.
During our stay, we experienced a few issues, including food delivery coordination, a temporary phone malfunction, and a toilet problem that caused an unpleasant smell. Despite these inconveniences, the staff consistently responded with patience and responsibility. Mr John Tang later assisted us and suggested another room change immediately. He personally escorted us and arranged a panda doll and fruit as a goodwill gesture, which left a very positive impression.
On the bright side, the breakfast spread was good with a wide variety of options, especially the Assam milk tea and live noodle station. The laundry room was also modern and very easy to use, with detergent provided.
Overall, the customer service truly stood out and made a big difference. We sincerely appreciate the efforts of Mr Joey Yang and Mr John Tang. With some improvements to facilities, this hotel has great potential to be even better.
Great stay at Four Points by Sheraton Chengdu, Anren. The hotel has spacious, clean rooms and a relaxing environment with nice garden views. Staff were friendly and helpful throughout the stay. The location is excellent for visiting Anren Ancient Town and nearby museums, though it is a bit far from central Chengdu. Overall, a comfortable and enjoyable stay. I would recommend for a quiet getaway or family trip.
Näytä lisää
Hinta yötä kohden alkaen:189 PLN
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