Majoituspaikan vastaus: Dear Valued Guest,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you so much for your thoughtful and detailed review. We truly appreciate you taking the time to share your experience with us — it means a great deal to our entire team. We’re absolutely delighted to hear that you enjoyed the newly renovated room and found it comfortable and clean throughout your stay. It's also wonderful to know that our location, pricing, and food left a positive impression, and we’re especially glad that you found the soundproofing between rooms effective. Your kind words are incredibly encouraging and will be shared with our team with gratitude.At the same time, we’re truly sorry to hear about the external noise disturbances during the night. We completely understand how important a good night’s rest is, and we sincerely regret that the street noise and early morning chanting disrupted your sleep. While some of these sounds may be part of the local surroundings, we will certainly explore ways to better support our guests in minimizing these disruptions — perhaps through additional soundproofing measures or by offering room recommendations better suited for light sleepers.Your honest feedback is deeply valued, and we hope you’ll consider staying with us again in the future. It would be our great pleasure to welcome you back and do everything we can to provide a more restful and enjoyable experience. If there’s anything else you feel we could improve, please don’t hesitate to share — your insights help us grow and serve our guests better.Once again, thank you for your patience and understanding. We wish the chance to welcome you again.Warmest regards,Gusti WahyudiQuality Assurance ManagerSari Pacific Jakarta, Autograph Collection
Majoituspaikan vastaus: Dear Woshimingtianaaaa,Warm greetings from Sari Pacific Jakarta, Autograph Collection. Thank you so much for taking the time to share your thoughtful feedback with us. We are truly delighted to hear that you enjoyed your stay and found our location convenient and our team — both at the front desk and housekeeping — to be professional and enthusiastic. Your kind words mean a great deal to us and will surely encourage our staff to continue delivering warm and attentive service.We’re sorry for the inconvenience caused by the road repairs during your visit. We hope that the temporary disruption didn’t affect your overall experience too much. It’s wonderful to know that you appreciated the beautiful view from above, even if you didn’t have the chance to enjoy the swimming pool this time — hopefully on your next visit!It would be our absolute pleasure to welcome you back whenever your travels plan brings you back to Jakarta. Please don’t hesitate to let us know if there is anything we can improve or do differently to make your next stay even more comfortable and memorable. Your suggestions are always valued and help us grow.Wishing you all the best until we have the joy of seeing you again.Warmest regards,Gusti WahyudiQuality Assurance ManagerSari Pacific Jakarta, Autograph Collection
Majoituspaikan vastaus: Dear Valued Guest, Warm greetings from Sari Pacific Jakarta, Autograph Collection. Thank you sincerely for sharing your thoughtful review following your recent stay with us. We are truly honored by your kind words and pleased to know that your experience was both comfortable and reassuring.It is wonderful to hear that the security measures in place—such as our vehicle inspection at the gate and the lobby screening—helped provide you with a strong sense of safety and peace of mind. The well-being of our guests is always our highest priority, and we are glad that these efforts made a positive impression on you. We are equally grateful for your recognition of our service team. It brings us great pride to know that our staff's enthusiasm and attentiveness contributed to your stay. Your compliments about the timely and meticulous housekeeping, as well as the quality and variety of our breakfast, are especially appreciated. We strive to provide a warm, welcoming environment and thoughtful touches that make each guest feel at home.Your feedback is both encouraging and inspiring to our entire team. It motivates us to continue delivering exceptional service and genuine hospitality to all who walk through our doors.We hope to have the pleasure of welcoming you back in the near future. Should your travels bring you our way again, please do not hesitate to reach out—we would be delighted to assist with your next reservation and ensure another memorable experience.Sincerely, Gusti WahyudiQuality Assurance Manager
Anonyymi käyttäjä
Grand Deluxe King Size Bed Room savuton
Majoittunut 11. 2024
Matkusta ystävien kanssa
22 arvostelu
10/10
Ylivertainen
Lähetetty 27.3.2025
Great hotel, nicely located at the central area. On selected weekend there will be car free day. So that’s amazing and just a nice hotel.
Käännä
Majoituspaikan vastaus: Dear Valued Guest, Warm greetings from Sari Pacific Jakarta, Autograph Collection. Thank you very much for your kind review. We are truly delighted to hear that you enjoyed your stay with us and appreciated our central location. In addition, it’s wonderful to know that the car-free weekends added a special touch to your experience—many of our guests find that it creates a uniquely relaxed and vibrant atmosphere in the area, and we’re glad you felt the same. Your comments about the hotel being “just a nice hotel” are sincerely appreciated and motivate us to continue providing a welcoming and comfortable environment for all our valued guests. If there are any specific aspects of your stay that stood out—whether in our service, facilities, or overall experience—we would be grateful to hear more. Likewise, if there is anything you feel we could improve upon to make your future visits even more enjoyable, please don’t hesitate to let us know. Your feedback is invaluable in helping us grow and better serve our guests.Once again, thank you for choosing to stay with us. We look forward to the opportunity of welcoming you back in the near future and ensuring your next visit is every bit as enjoyable—if not more so.Sincerely, Gusti WahyudiQuality Assurance Manager
Majoituspaikan vastaus: Dear Valued Guest,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you for sharing such a thoughtful and detailed review of your recent stay with us. We are truly delighted to know that our location served you well, especially with the convenience of being within walking distance to the Independence Square and nearby shopping malls. In addition, it’s also wonderful to hear that you enjoyed the variety of dining options available just downstairs. We’re glad the accessibility, comfort, and value provided during your stay met your expectations, and that you found our standards of hygiene and overall environment to be of a high standard.Rest assured your feedback has been shared with the entire team. I am sure the team would greatly appreciate it as it serves as a valuable encouragement and motivation. We hope to have the pleasure of welcoming you back in the near future for another comfortable and memorable stay.Sincerely,Gusti WahyudiQuality Assurance Manager
Vieraskäyttäjä
Grand Deluxe King Size Bed Room savuton
Majoittunut 1. 2025
Perhe
5 arvostelu
10/10
Ylivertainen
Lähetetty 14.2.2025
Love the hotel's new look and interior. The best is, location near to the malls.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you very much for taking the time to share your feedback with us. We are truly delighted to hear that you enjoyed the refreshed look and interior design of our hotel. Your kind words serve as a wonderful encouragement to our team, who have worked diligently to elevate the ambiance and overall guest experience.We’re also pleased to know that our location met your expectations, especially in terms of its proximity to the nearby malls. Being conveniently situated for both leisure and business travelers is something we take great pride in, and it’s wonderful to hear that this added to the comfort and convenience of your stay.We sincerely hope to have the pleasure of welcoming you back in the near future. Should your travels bring you back to Jakarta again, please do not hesitate to reach out—we would be honored to assist with your next visit. Wishing you a pleasant day ahead!Sincerely,Gusti WahyudiQuality Assurance Manager
Anonyymi käyttäjä
Grand Deluxe, vierashuone, 1 kaksoset, kaupunkinäkymä
Majoittunut 11. 2024
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 5.1.2025
Good room, including great insulation, i stay around NYE and 👍
and in very good location
just hope for twin bed could have at street view location, not only back area
Majoituspaikan vastaus: Dear beta_zhang,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you for choosing to stay with us and for your honest feedback.We are delighted to learn that you have enjoyed your stay and commended positively regarding the hotel environment, the staff services, the safety and security, the breakfast, as well as the convenience location as it is near the business districts. Your kind words and appreciation has truly made our day, and it is my pleasure to share your commendation with all of our associates. Rest assured I have shared your review with the entire team. It is through guest feedback that we are able to improve upon the stay experience provided to our guests.Once again, thank you for choosing to stay with us and for your kind words and gift of feedback. The team and I are eagerly looking forward to welcoming you again. Please do not hesitate to reach out if there is anything I can assist you with.Wishing you and loved ones "a joyful festive season!"Sincerely,Gusti WahyudiQuality Assurance Manager
Majoituspaikan vastaus: Dear channingkkk, Warm greetings from Sari Pacific Jakarta, Autograph Collection. On behalf of the entire staff, allow me to thank you for choosing to stay with us and share such positive reviews as well. We glad that you found our cleanliness and hygiene, location and associates services to be as what you have expected. We work hard to ensure that all of our guest has a memorable stay and to receive reviews such as yours were truly remarkable. I am sure to share your kind words with all of our associates. Thank you once again for your kind commendation. We look forward to welcome you back, hopefully not in a distance future. Sincerely,Gusti WahyudiQuality Assurance Manager