Leonardo Royal Hotel Venice Mestre

Location was good, though need to walk a bit from the train station. You need to ask for kettle if you require one

We had a very pleasant stay here. The room was clean, comfortable and spacious enough for our stay, with everything we needed. The hotel was also well maintained and the staff were friendly and helpful. The location was convenient, which made getting around easy. Overall, we enjoyed our stay and would definitely consider coming back again.

The hotel is excellent. The best point is we could have earlier check-in for free. The room was clean and the service was great. They could deliver whatever you want up to the room. I appreciate it a lot so we both gave tips for their service at the end.

The hotel is quite new with very good location next to the train station without a lot of noise.

A close 7 mins walk away from venice mestre station. Just a 10 mins train away from the venice island (venice S. L). The only bad thing is the hotel is too near train station so you will hear train late at night. But this should stop after midnight.

The room is clean and spacious. Close to the train station and a good distance to the airport the breakfast was nice. Friendly staff

Disappointed as no flexibility in cancelling my paid booking affected by my daughter’s operation, hence delayed travel one week.  Submitted evidence via trip but got reply no flexibility at all even had rebooked to check in the same Leonardo hotel again one week later.

The hotel is located just near the station with 5mins walk! It is so safe that we have to use the room card for elevator. We can just drop off our luggage in our room without any worrisome. The front desk staff is so polite and helpful. Also allow us to have earlier checkin which surprises me!

I had a rather disappointing experience at this hotel. Due to a packed itinerary, my stay was rushed from start to finish. However, several issues left me feeling uneasy and dissatisfied. At check-in, I was asked to pay the city tax (which we had already agreed upon) plus an additional €2 per day as a "tip." The staff explained that all fees needed to be settled upfront. In hindsight, this was highly irregular — neither charge came with a receipt, and since I paid in cash, I have no proof of payment if they attempt to charge me again later. This lack of transparency is deeply concerning. I reluctantly agreed to the tip in the hope of receiving good housekeeping and service. Unfortunately, the service fell far short of basic expectations. The towels were worn and old. On the second day, the complimentary drinking water was not replenished, and even more frustrating, the used tissues were not replaced — a very basic amenity that was neglected. This leads me to suspect that the "tip" may not have actually reached the cleaning staff. If it had, why would such fundamental housekeeping tasks be ignored? It feels as though the extra charge was simply pocketed by the front desk, which only deepens my distrust. Additionally, the room faced a train track. While trains weren't constant, the noise was disruptive enough to affect my rest. Overall, this was a regrettable stay. The lack of receipts, the questionable extra charges, the subpar housekeeping, and the noise issue combined to make this an unsatisfactory experience. I would not recommend this hotel and would caution future guests about these practices.