Hotellit aamiaisella kohteessa Huế

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️ My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately. The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable. What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable. If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue. With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.

I was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows. The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this! The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.

This has been our favourite accomodation to date. Staff have been amazing. We arrived earlier than expected from an overnight bus (ie 4.30am!!) and we were able to drop off our bags before wandering around the city of Hue as it woke up. We were then able to check in early (around 9am) without any extra charge (lucky our room was available!) so we could have a nap before lunch! Clean room with all we needed. We did have opening windows but no view but we got what we paid for and was in a relatively (we are in Vietnam!) quiet little side street close to walking street (but away from loud music etc). Would definitely stay again. Breakfast was made to order and delicious (can have as much as you like… recommend the mango smoothies 😊)

We had a wonderful vacation in Banyan Tree. The service here is really on another level compared to other 5 star hotels as you are assigned a Villa host who takes care of you during your stay. Our host, Man, was very friendly and very helpful, going as far as to go to some shops to get our daughter some writing supplies so she could do her homework. The villa is nice and it was great to lounge in our private pool. The beach is also private and quiet. The hotel facilities are shared with the sister hotel Angsana which you can travel between with the buggy. The hotels kids club is a little far, closer to the golf so you cannot walk there however the kids club staff are very good with kids. Overall we had a great stay.

Minulla oli suurin majoitus Angsana Resort, ja en voi suositella sitä tarpeeksi. Lintu itse on hämmästyttävä, kauniilla ympäristöllä, mukavilla huoneilla ja erinomaiset tilat, mutta mikä todella tekee siitä erityistä on ihmiset, jotka siellä työskentelevät. Kun saapuin, olin tervetullut todellisella lämpöllä ja vieraanvaraisuudella. Henkilöstö meni ylä- ja kauemmaksi kaikissa vuorovaikutuksissa – aina hymyilevä, aina ystävällinen, ja aina valmis auttamaan mitä tahansa tarvitsin. Olipa se vastaanottossa, ravintoloissa, uima-allas, tai jopa talonhoitoryhmässä, kaikki osoittivat niin huolellista ja huomiota yksityiskohtiin, että tunsin itseni täysin kotona. Mitä vaikutti eniten oli se, että se ei ollut vain hyvä palvelu – se tuntui rehellisesti. Tiimi todella ylpeä tehdä vieraita onnellisia, ja voit tuntea, että pienissä asioissa, kuten muistaa mieltymykset, tervehtiä sinua nimellä, tai tarkistaa, jos nautitte oleskelu. Se on tämä ystävyys- ja ammattitaitotaso, joka luo tällaisen lämmin ilmapiiri resortissa. Angsana Resort ei ole vain rentoutumispaikka, se on paikka, jossa todella huolehdit. Kiitos kaikille ihanille henkilökunnalle, että minun oleskeluun unohdtamaton – Olen varmasti palaamassa ja suosittelemaan tätä lomapaikkaa kaikille, jotka tiedän.

Extremely central location, diagonally opposite Chu Van An, the hub of downtown Hué with all the restaurants, shops and pubs. Hotel is dated but clean and everything still functions. You need to go for a riverside room which has a good view and less noise at night. In the city facing rooms you will enjoy thumping music until 2am. Walls are slightly thin so noisy neighbors will bother you. Very delicious and many choices for breakfast.

Olemme vain yhden yön Hue. Hotelli oli fantastinen, erittäin mukava uima-allas. Erittäin puhtaat ja viihtyisä huoneita ja erinomainen aamiainen. Suosittelen todella hotellia. Myös heillä on mukava ravintola juuri hotellin vieressä, jos etsit hyvää vietnamilaista ruokaa. Lisäpiste: Unohdin muutamia asioita hotellissa ja he onnistuivat lähettämään sen minulle Hue-Da Nang alle 24h. Tämä ei liity hotellihuoneistoihin, mutta arvostan todella mitä he tekivät.

The location and the service is good but the room is old. The gym also is small and the equipment is old, the swimming pool also small and looks dirty. We stayed 5 days but the breakfast provide the same for 5 days, easy to get boring. The noise cancelling in the room is bad, i can hear from outside clearly. Everything in the room is suck especially the bathroom. However, highly for the service and staffs there.

The manager is very nice, change room for me to nicer room when complain about toilet smell. I did not realise the air cond not working properly after I came back in evening and basically the controller can not turn on off or control the air conditioner at all, in top the air cond only blows air at 1 speed abdc1 temperature not cool enough, end up sleeping not much at all while night because of very hot in the room with air cond not working properly. Not trying to tell people how to manage hotel business, but as manager they should check the conditions of rooms, which are good or bad, cabinets doors, corridor carpet need to be replaced etc, if they want to attract more customers, and regularly inspect the rooms, don't wait till customers complain then try to fix problems. apart from all these hotel manager is an absolute nice person. Feel not easy to leave this hotel because she is so nice, but I need to have cool room to sleep well. Motorbike rental is very nice from this hotel, she offer half day rate because I arrived at 2 pm. You can do better, try harder, proactively doing things. Room has 2 nice windows and a nice balcony garden. Location of hotel is right in the centre of night eating place and walking streets.