Hotellit aamiaisella kohteessa Tanabe

I was about to give bad reviews due to some poor check-in experience, but everything after check in is so good that compensates this journey. First, the check-in process that brings me with bad experience: it is self-served and there is no any staff. By rights you should receive an instruction email with check-in PIN in advance, which I heard from other guests. However, I didn’t receive anything but Trip’s confirmation letter and I was unable to check in. And my sim card in Japan is just an internet card unable to make phone calls, which means I have no way to contact the hotel directly. My partner and I were desperately locked out of the hotel in the evening, after 7h hiking, with no other available hotel in the mountain. After waiting for over 1 hour, other guests helped us to enter the admin room where there is an ipad to call the hotel (why not make it available to guests without checking in?), and with the help of Trip’s agency, we finally checked in successfully. Then here is the staying experience: so good that makes me almost forgive the poor check-in experience. Each room is a spacious individual house and ours has a garden for BBQ. The food is also self-served, with the cooking stuffs and ingredients in the fridge. It was unexpected that you need to cook yourself (I don’t think it was listed on room info when I booked it), but it’s not bad that Wagyu, chicken, and vegetables are served. The rooms are big and cozy, and you can do the laundry after hiking. Everything is good about the hotel itself, just be aware of the self-checkin process and make sure you get the instructions before that.

We love everything here. Efficient, thoughtful and good super delicious. I ate everything like never did when stat at any ryokan.

非常好，1、老闆服務熱情，2、地理位置優越，就在車站旁邊。3、環境優美。4、每晚都在鳥鳴的聲音裏入睡。5、酒店温泉及其乾淨。6、飯菜可口。

is so relaxing to have hot spring trip on this hotel. specially, when u finishing the Kumano kodo routes from Kumano Hongū Taisha.

It was 3rd day when my wife and I are hiking KUMANO KODO. After 6 and half hour hiking and 20 minutes bus, we arrived at Watarase Onsen Hotel Sasayuri around 5pm. At checking counter, we found that I booked wrong day - one day late….. However service person rearranged room and dinner for us within less than half hour. Their traditional Japanese service and food are amazing and forgettable. I will be for sure coming back when I revisit this area.

Huone on hyvin puhdas, pomo hoitaa ihmisiä ja hyviä, ja hän vaihtelee kiinaksi käännösohjelmistolla. Olen järjestänyt hänen aamiaistaan 800 yeniä, syödä hyvin, en tiedä, mitä ruokaa valitaan, se on, mitä hän tekee, mitä syön ja tyydyttää. Tämä kansa voi kuljettaa aseman, en puhu japania, ja hän voi kulkea ja hän ajaa minut asemalle, kun hän lähtee. Se on hyvä!Bussit ovat kaksi kertaa päivässä, ja ne ovat vaikeat ja ne ovat iloisia.