Hotellit aamiaisella kohteessa Sendai

We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.

It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.

The room is clean, quite spacious in a Japanese standard (I stayed with the one in Tokyo in the same group and this is much better) sadly they don’t have onsen or public bath which is a bit disappointing. But the convenience of locating exactly next to the JR station is superb! Before you check in you can actually chill at the lounge with free drinks and nice view. quite relaxing with a good view of the Sendai city.

Would definitely stay here again after spending 4 nights here. Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market. Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way. Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines. Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily. My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.

Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice.

The location is very good. 5 min to sendai train station. There is a famous grilled beef tongue across the hotel. There is also convenience store nearby. I think the coin laundry is so expensive, it’s 700 yen. Room is spacious and clean.

Great stay if you are looking for a convenient location for public transit and clean amenities. Access to plenty of konbinis, cheap eats and shopping streets as well. The lockers were compact which made it challenging during our 5 night stay. Hope they will consider a packing stall area to make it easier when repacking. Also recommend a laundromat close by (Fuwafuwarando Omachiten Coin Laundry).

Sendai has become my second favorite city in Japan. It offers the perfect blend of chill and urban vibes — not as crowded as Tokyo, Osaka, or Sapporo, yet equally lively and enjoyable. This capsule hotel is located right along the main business street, making it very convenient for dining and shopping. There’s even an Ichiran Ramen just next door, and a famous Taiyaki shop only a 2–3 minute walk away. Sendai Station is about a 10-minute walk from the property. However, one downside is the confusing luggage policy. The hotel rules state that large luggage cannot be brought into the sleeping area, so I rented a chain lock (JPY 100) to secure my suitcase in the hallway. Despite this, many guests still brought their bags inside, so the rule seemed inconsistently enforced. For guests like me who followed the policy, it was a bit inconvenient since my capsule was quite far from the hallway and it was troublesome to retrieve my belongings each time.

Close to JR Sendai station which is connected to 2 malls, Parco & SPal, with lots of food outlets & stores. 15sqm room was small, difficult to fully open suitcases. The bathroom has tight space & the shower tub is too high so need to be careful when stepping in or out & there's no safety rail to hang on to. The breakfast buffet has roughly same items daily, only minor changes in fruit/vegetable juices & some other items. They provide takeaway boxes for breakfast food to eat in your room or on the trains if you are travelling so that's a big plus.

Location a little away from the centre, no that easy to get to but in a quiet residential area. Very friendly staff with good service. Also allowed to leave baggage after check in. The lady who helped with that also had perfect English. Unfortunately I ended up at a time where the prices were extortionate due to some event happening but this was the most affordably priced option without sacrificing too much, also one of the very few with rooms available at that time too. Happy with this and would recommend if you don't mind a bit of distance to the centre.