Hotellit aamiaisella kohteessa Kutchan

I chose Muwa through Trip.com to make sure my girlfriend would be as comfortable as possible for her very first ski experience—especially since it was her birthday. Neither of us had been to Niseko before, so we had quite a few questions beforehand. Liz was incredibly responsive and helpful over email, which made the planning process smooth and stress-free. From the moment we arrived, the experience exceeded our expectations. The concierge team, led by Andreas, welcomed us warmly at check-in, setting the tone for a truly memorable stay. Their professionalism and genuine hospitality immediately made us feel at home. The room itself was modern, spacious, and thoughtfully designed—providing the perfect place to relax and unwind after a day on the slopes. We also utilized the in-house ski instructors from True Niseko, which made a huge difference for beginners like us. Arthur and Andrea were patient, knowledgeable, and made the entire experience fun and much less intimidating. We will definitely come back :)

This was my third stay at The Maples, and I couldn't have enjoyed it more. This time I came with just my boyfriend instead of with family, so handled most of the logistics myself. I really relied on help from the staff and The Maples, before, during and after my trip! Even a month before my trip, I got a lot of help with transportations, ski passes etc through emailing with the staff, who were always so prompt to reply and very friendly. During my stay, they also helped me a lot with dinner reservations etc. Every request or question I had was met with a friendly smile. Of course, I enjoyed the location again immensely. It was great to be able to walk to many of the stores and restaurants, and to also ski in and out. This time I also rented a car and parking at the Maples was always available and easy. The hotel was always bright and clean. My onlyyyy complaint if I had to mention was that my room did not have black out curtains... so I was woken up pretty early every morning by the natural sunlight!! But, this actually helped me to get up there on the slopes bright and early, so a perk after all!

Excellent service from check in to check out by the wonderful staff at Chatrium Niseko. They were always there if we needed anything and helped organise transfers to and from the airport via taxi. We were a few minutes walk to the Ace family chairlift where we could then explore around snowboarding and using multiple gondolas and lifts from there. Lots of food trucks and convenience stores on the way back to the hotel which was super convenient. Arigato for a wonderful experience!

到二世古看雪玩雪但不滑雪的最好選擇，酒店很靜謐，有且衹有18個房間，預訂的房間包含了早餐和晚餐，有會中文的台灣服務人員，一到酒店便詳細介紹了早晚餐的安排及酒店細節，早餐是中/西套餐2選1，晚餐有日式壽喜鍋/西式選擇（四個大人選了2份壽喜鍋，2份西餐，吃到撐，且都非常好吃）。 房間有75平，設計非常人性化，每個房間居然還有洗衣機，推開陽台門就可以看到羊蹄山雪景，可以邊泡温泉邊欣賞美景，真的非常值得住1-2晚體驗。 酒店還貼心的在大堂設有24小時茶水茶點 還有一個日本製造的手工藝品區域提供售賣。 酒店步行出門就有大片的雪地，小朋友可以玩兒得很嗨。 總之是非常難忘和值得推薦的日式旅館。

I recently had the pleasure of staying at INTUITION NISEKO during my trip to Niseko, and I can’t recommend it enough! The hotel is absolutely stunning, with beautiful architecture and breathtaking views of the surrounding landscape. From the moment I arrived, the service was exceptional. The staff were incredibly welcoming, attentive, and went above and beyond to ensure my stay was perfect. Whether it was help with my luggage or in-room facilities , they made me feel truly valued as a guest. The accommodations were spacious, clean, and equipped with everything I needed for a comfortable stay. Especially the sofa, I even asked for the brand name that I would like to buy a same one for my home. Super thanks to Dorothy for the info she provided! Moreover, I loved waking up to the serene snowy landscape outside my window! If you're looking for a fantastic place to stay in Niseko, INTUITION is the perfect choice. I can’t wait to return!

Amazing experience, all the staff was so nice and helpful. They really made me and my friend feel at home for my birthday week. Private onsen in the room, used it twice a day for 4 days. Ski in ski out, ticket booth right next to hotel. Couldnt have asked for anything more. 5 stars niseko prince for the win! Arrigato!!!!! 🙌🙌🙌

首次在二世谷的旅行超棒，在The Vale酒店的三天頗為難忘。辦理入住非常順利，完全沒有糟心的等待，套房的房間佈局、設施設備與預期相符，適合家庭長住。性價比在同區域酒店裡相當能打。不過酒店房間窗簾的遮光效果不太好，早上容易被光線叫醒，希望酒店可以改進一下。 酒店位置絕佳，滑完雪能直接從雪道回到酒店。出行方面，酒店shuttle隨叫隨到，超貼心。前台的Jessica Tan是中國人，不僅温柔漂亮，服務還特別熱情。幫我順利退房，住店的時候也積極幫我爭取各種權益，回程的車也是她幫忙訂的，每個環節都考慮的細緻入微，讓人倍感安心。 總體來説，瑕不掩瑜，下次來二世谷滑雪，大概率還是會選這裏 。