Hotellit aamiaisella kohteessa Chatan

Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one! Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!

This is a tough one because the staff was very kind. But unfortunately for me the amenities were a let down. The head of the bed is on the other side of the kitchen wall, so constant banging and music. The curtains have big openings on top so not the best for privacy. Light is automated and will blind you at 7am. The AC is loud and prevents from sleeping. Inside the capsule, not even a shelf to put glasses.

無人櫃檯入住需要記住email回函中的辦理登記號碼，沒有就會花更多時間，而且我雖然是五人入住，因為現場需要登入其他同行家人護照資料，我甚至需要登入到七個人的資料，才能進行下一步，（只好重複登入兩個人資料才能湊滿），順利入住後就沒有什麼大問題。 房間舒適，空間比照片中大很多，感覺住8個人也不會太擁擠，廚房設備能滿足自己開伙的需求（調味料要自己買），還有附一台多功能的烤盤，第一晚就煮壽喜燒開心晚餐。很適合家人朋友旅遊想開伙的住宅。 小缺點是陽台沒有附桌椅比較可惜，如果有些衣服不能烘乾，也沒有可以掛曬的器具，像我們住了三晚，想洗的衣服不少， 值得推薦入住，大房型還有兩個車位，很棒的體驗！

Love the view! Can understand why this place is so popular. We arrived pretty late in the night and was worried that the check-in time is over but it is self check-in with iPad which makes it very convenient. Maybe they should update the details that can self check-in after staff hours.

Close to American Village so walking there is just 5 minutes. But you need to pay parking fee if you rent a car.